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Best Western Plus All Suites Inn

Property class: 2.5

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Lobby
Business center
Point of interest
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
$137
$118 nightly
$137 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

In-room safe, individually decorated, individually furnished, desk

1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2

View all photos for Accessible - 2 Queen, Roll In Shower, Non-Smoking, Full Breakfast

In-room safe, individually decorated, individually furnished, desk

Accessible - 2 Queen, Roll In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Jetted Tub

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking, Sofa

In-room safe, individually decorated, individually furnished, desk

1 King Bed, Nonsmoking, Sofa

  • Sleeps 2

View all photos for Suite - 1 King Bed, Nonsmoking, Sofa

In-room safe, individually decorated, individually furnished, desk

Suite - 1 King Bed, Nonsmoking, Sofa

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Living area | 50-inch TV with cable channels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

2 Queen Beds

  • Sleeps 4

View all photos for King Suite with Sofa Bed

In-room safe, individually decorated, individually furnished, desk

King Suite with Sofa Bed

  • Sleeps 3

View all photos for Suite-1 King 1 Queen

In-room safe, individually decorated, individually furnished, desk

Suite-1 King 1 Queen

  • Sleeps 4

View all photos for Suite - 1 King Bed Non Smoking

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Suite - 1 King Bed Non Smoking

  • Sleeps 3

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$101 nightly
The price is $117
May 13 - May 14
Total with taxes and fees
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About the neighborhood

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.2 mi (3.5 km) from Santa Cruz Surfing Museum and 2.4 mi (3.9 km) from Monterey Bay.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 8 min walk - 0.5 miles
  • Santa Cruz Beach Boardwalk - 15 min walk - 0.8 miles
  • Santa Cruz Main Beach - 16 min walk - 0.9 miles
  • Santa Cruz Wharf - 20 min walk - 1.1 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 47 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬9 min walk
  • ‪Pacific Cookie Company - ‬9 min walk
  • ‪The Buttery - ‬4 min walk
  • ‪四姐 Special Noodle - ‬2 min walk

About this property

Best Western Plus All Suites Inn

Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Brandi, Redwood City

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was very sweet. I believe her name was Jessica. The other person, Crystal (I believe) needs serious training in customer relations. She could care less about the customers. She was downright rude and acted like people were bothering her. There is only one person at the desk per shift. One lady said she had been waiting for 20 mins to try to check in. No one was there. Their parking garage is a joke! They charge you $15/night and the spots are made for tiny smart cars. We had to park up the hill both nights because there was zero parking. Upon arrival, the hotel smells absolutely ATROCIOUS. It smells like sewer gas mixed with someone getting a hair perm. The a/c in our room only worked in the livingroom. The bedroom was so hot and uncomfortable. The furniture felt and looked so dirty and it was teeny tiny. The hotel is also incredibly loud. The elevator floor was covered in mud and wasn’t cleaned during our stay. This place is an absolute joke! Do not trust the online pictures like I did. That was my personal mistake.
Stayed 2 nights in Jan 2026

6/10 Okay

Amelie

Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Things were very clean. Check-in was smooth.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rubin

Stayed 2 nights in Jan 2026

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, amenities
Friendly staff, excellent room and so clean
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best customer service I’ve received in a long time. Front desk was so kind, respectful and gave us a welcome goodie bag at no charge.
Stayed 1 night in Jan 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

8/10 Good

corissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Linens amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Isoa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
To good
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Liked: Cleanliness, amenities, property conditions & facilities
To good Perfectly clean
Stayed 3 nights in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

6/10 Okay

Araceli

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was a great size. The fridge was broken, they never fixed it. The micro did not work. They never cleaned our room during our stay. The parking was not sufficient. They also charged for it. When we relayed this to the staff, their response was we are short staffed. They did not offer to adjust our rate or some type of refund.
Stayed 2 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfectly okay, except that they charge for parking. That was a surprise. It should be included in the nightly rate. The breakfast was okay. The shower floor was dangerously slippery. I had to put a towel on it to prevent slipping and sliding on it.
Stayed 1 night in Jan 2026

10/10 Excellent

Fatima

Liked: Cleanliness, amenities
Had an early check in.
Stayed 1 night in Dec 2025

6/10 Okay

DANIEL

Stayed 1 night in Dec 2025

6/10 Okay

Bridget

Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

8/10 Good

Mika

Liked: Cleanliness, property conditions & facilities
Pool was dirty. Cleaners were great and on timing. Coffee bar was great. Electricity went out all night and I was forced to get a new hotel up the street. They did not offer me a partial compensation or any compensation for that matter. Very disappointing to sit in the dark on Christmas Eve and not get a discount on anything.
Stayed 4 nights in Dec 2025

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Laurana, West Hills

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay, except that the tv didn’t work in either of our two rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

SHIVA, Cambria

Stayed 1 night in Dec 2025

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities, room comfort
It is a larg
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities
Nice place, close to the Boardwalk, and breakfast was great
Stayed 3 nights in Dec 2025