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Krystal Grand Residences & Villas San Miguel de Allende

4.0 star property

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Photo gallery for Krystal Grand Residences & Villas San Miguel de Allende

Check-in/check-out kiosk
Flat-screen TV
Outdoor pool
Flat-screen TV
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $137
$114 nightly
$137 total
Total with taxes and fees
May 13 - May 14

Explore the area

View in a map
Carr. San Miguel - Celaya 41, Fracc. Villa de Los Frailes, San Miguel de Allende, GTO, 37790
  • Place, Malanquin Golf Club
    ‪1 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪4 min drive‬
  • Place, La Gruta Spa
    ‪16 min drive‬

Room options

View all photos for Recreo Flat - Departamento Familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Flat - Departamento Familiar

10.0 out of 10
Exceptional
(1 review)
  • 957 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Recreo

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 1016 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Recreo Pent House, Departamento familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Pent House, Departamento familiar

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1530 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Aldama Flat

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Aldama Flat

  • Garden view
  • 1096 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Aldama Pent House, Departamento Familiar

Aldama Pent House, Departamento Familiar | Living area | Flat-screen TV

Aldama Pent House, Departamento Familiar

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Casa Umaran

A hotel room with a bed, bedside table, chair, and a large window with curtains.

Casa Umaran

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1802 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for House (Santo Domingo)

House (Santo Domingo) | Individually furnished, laptop workspace, iron/ironing board, free WiFi

House (Santo Domingo)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 2439 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 947 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 1011 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 1528 sq ft
  • Sleeps 4
  • Free WiFi

Apartment with Garden View

  • 1087 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 1797 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for House with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

House with Garden View

  • 1797 sq ft
  • Sleeps 4
  • Free WiFi

House with Garden View

  • 2432 sq ft
  • Sleeps 8
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

San Miguel de Allende

With a stay at Krystal Grand Residences & Villas San Miguel de Allende, you'll be centrally located in San Miguel de Allende, a 3-minute drive from Church of San Miguel Arcángel and 14 minutes from La Gruta Spa. .This hotel is 0.1 mi (0.1 km) from Malanquin Golf Club and 1.6 mi (2.6 km) from Allende Institute.

What's nearby

  • Malanquin Golf Club - 1 min walk - 0.0 miles
  • Church of San Miguel Arcángel - 4 min drive - 2.4 miles
  • Allende Garden - 5 min drive - 2.6 miles
  • Escondido Place - 15 min drive - 10.4 miles
  • La Gruta Spa - 16 min drive - 10.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Pollo San Miguel - ‬17 min walk
  • ‪Barra De Jugos La Comer - ‬18 min walk
  • ‪Marisquería y Cervecería Pacífico - ‬4 min walk
  • ‪Xpressa Cafe - ‬15 min walk
  • ‪Bistro La Comer - ‬17 min walk

About this property

Krystal Grand Residences & Villas San Miguel de Allende

Krystal Grand Residences & Villas San Miguel de Allende offers 22 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and charcoal grills.
At Krystal Grand Residences & Villas San Miguel de Allende, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Krystal Grand Residences & Villas San Miguel de Allende has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night, plus a deposit of MXN 100 per stay
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

KrystalGrandResidences VillasSMdeAllende
Krystal Grand Residences Villas San Miguel de Allende
Krystal Grand Residences & Villas San Miguel de Allende Hotel

Krystal Grand Residences & Villas San Miguel de Allende Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 178 reviews
Rating 8 - Good. 40 out of 178 reviews
Rating 6 - Okay. 16 out of 178 reviews
Rating 4 - Poor. 6 out of 178 reviews
Rating 2 - Terrible. 12 out of 178 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Fernanda

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Before my trip I received several messages from this property asking for additional fees. I didn’t pay and after an intense exchange they finally honored the rate Expedia charged me. Upon arrival I was charged a $100 damage deposit, even though the staff verified there was absolutely no damages to the room when I decided to leave, I have not received my deposit back. The staff were consistently rude and unwilling to help during my stay. The resort amenities are nothing like what’s advertised. The “spa” and steam room had not been working for months. The gym was outdated and dirty. The “restaurant” was staffed with one person for breakfast to cook and serve and the opening hours posted were not observed - 8 am was really 8:45. The room had a foul sewer smell, I found it unbearable and cut my stay short. It’s surprising that Expedia would do business with this property. I need my deposit back and have received no response from them.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort is great! We stayed in San Domingo condo. Staff was nice and friendly. We mentioned the bad reviews on theft issues. They did not denied it and assured they were addressed. Great place for families to stay. Pool is heated so we enjoyed it even with in cold weather.
Stayed 2 nights in Jan 2026

8/10 Good

Christine, Holland landing

Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel Sepulveda, pilesgrove

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2025

2/10 Terrible

Pietro Luca

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the place was below standard and what was advertised. The two bathrooms smelt of sewage our entire stay. Amenties were scare in a unit for 4 people. Breakfast was terrible. They ran out of milk and could not be bothered to buy this. Pool was cold and the steam room was not operational. I will not be returning to this place again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angel

Room was cleaned last minute but
Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly check in and staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was exceptional, very helpful. Everything was very clean, facilities very well maintained.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose luis

Stayed 1 night in Dec 2025

10/10 Excellent

Amparo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the most part everything was clean, the floor needed a little mopping but it's not a deal breaker.
Stayed 7 nights in Nov 2025

2/10 Terrible

elva janette

Traveled with group
Liked: Cleanliness
Housekeeping stole my money $300.00!! When I spoke to the manager Iban Torres…he said I should Have left my money in the safe!! But I was not aware of daily cleaning. I was under the impression it was an airnb!! Either way my money should not have been taken by hotel personnel. We were never told about the ammenities the hotel had to offer! We were given keys and told to have a great time! The manager told Me..the only thing they could advise me was to file a police report with Mexican authorities. He never apologized on the behalf of his staff!! Very poor service. So basically, if you plan on staying here don’t leave your money behind!
Stayed 4 nights in Oct 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent place to stay! They assigned us the room 8B, was a unexpected pleasure to be in such a nice room plenty of individual rooms a private bathrooms, living room and a complete kitchen, also it had a awesome balcony with great views to the pool and San Miguel de Allende surroundings.
Stayed 1 night in Nov 2025

6/10 Okay

Isabel

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was very unfriendly and the customer service was terrible. I rented a stay for 5 people and only 2 waters were provided. I asked if I could get some water sent to the room and was told they would check with a supervisor, never got a response. The stove did not work, and I was told they would reach out to a supervisor and again nobody got back to me. It was on the pricier side, and I was expecting a reasonable level of customer service, but the staff is truly incompetent and asks you to contact a supervisor even for truly minor requests.
Stayed 2 nights in Sep 2025

4/10 Poor

Lina

Stayed 4 nights in Jul 2025

10/10 Excellent

Lourdes, Chatham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, great service and the staff was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness
There is a few staff members, restaurant is limited in working hours, there is nothing nearby room was ok for 1 night stay but not for longer stays, bed was not good to rest. Rooms need extra maintenance
Stayed 1 night in Jul 2025

2/10 Terrible

alejandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Everything was amazing, super comfortable, clean, the staff were great!
Stayed 3 nights in May 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El hecho de tener cocinera es muy bueno y las amenidades como restaurante y gimnasio, alberca igual son buenas.
Stayed 2 nights in May 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. But I had to cut my Vaca a day short. Due to an emergency. I couldn't get a refund. Trying to contact someone at Expedia but no one seems able to help.😧
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul, MIGUEL HIDALGO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Miriam

Stayed 1 night in Apr 2025

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big and spacious . The decor was modern and beautiful . Lots of room for everyone . The staff was very friendly and gracious . Will definitely stay again !
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025