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Urbana Hotel

2.0 star property

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Photo gallery for Urbana Hotel

City view
Hallway
Exterior
Exterior
Shower, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • 24/7 front desk
$242
$222 nightly
$242 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪9 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Basic Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in San Juan (San Juan Antiguo), Urbana Hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. .This hotel is 0.4 mi (0.6 km) from Pan American Pier and 1.5 mi (2.4 km) from Condado Beach.

What's nearby

  • Puerto Rico National Guard Museum - 2 min walk - 0.2 miles
  • Port of San Juan - 7 min walk - 0.4 miles
  • Luis Muñoz Rivera Park - 9 min walk - 0.5 miles
  • Escambron Beach - 12 min walk - 0.7 miles
  • Pan American Pier - 4 min drive - 1.8 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Brasas Gastro Bar - ‬12 min walk

About this property

Urbana Hotel

Hotel with free parking, 6-minute walk to Port of San Juan
Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 241 out of 418 reviews
Rating 8 - Good. 70 out of 418 reviews
Rating 6 - Okay. 62 out of 418 reviews
Rating 4 - Poor. 22 out of 418 reviews
Rating 2 - Terrible. 23 out of 418 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shairai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Mai

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast so I can’t comment on it. I booked 3 nights before my cruise. I didn’t know at this hotel, if you want your room clean, you have to submit a request. I missed the first day cleaning because I didn’t response BEFORE 12:00 pm. Then I put in a request to clean my room the second day, they gave me an 👌 sign. However, it got lost, my room didn’t get cleaned the second day! So I stayed 3 nights. No-one clean my room. I need to mention, they don’t have hot water because they use solar. So, the water is cool to shower. That was the reason rated my stay as “disappointed and frustrated “
Stayed 3 nights in Oct 2025

8/10 Good

Samantha

Stayed 5 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean when I arrived. The AC worked throughout my entire stay which was great considering how hot it can get. The only things that I disliked were that they didn’t have a dresser. It was just a rack and some hangers. They also don’t have a microwave in the room. You would have to go to the check in area and heat up over there which is inconvenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Xiomara Rodriguez

Liked: Cleanliness, property conditions & facilities
Clean room but some of the staff was not friendly at all
Stayed 5 nights in Oct 2025

6/10 Okay

Icheng

Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Stayed 1 night in Sep 2025

10/10 Excellent

carlos Mariano nunez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 10 nights in Jul 2025

10/10 Excellent

David Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The rooms are modest but I think that’s reflected in the price. Only a small desk and mini fridge in the room, but I didn’t need more than that. The bed is comfortable, the balcony is a nice touch, the connected properties have lots of amenities, the area has great dining and drink options, and best of all, the location is fantastic. 30 minute walk or 5 min drive to Old San Juan, 5 minutes drive into downtown, a good beach a 5-10 minute walk away.
Stayed 7 nights in Sep 2025

10/10 Excellent

Guillermo A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall,
Stayed 5 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2025

6/10 Okay

Samantha, San Antonio

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For shopping you had to get in a car and take a drive. Available restaurants in walking distance.
Stayed 3 nights in Sep 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Good option in a nice neighborhood (close to Old San Juan, lots of very good restaurants). Just felt they were missing a few amenities, but overall good budget stay, and staff were very friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

Felipe

Business traveler
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Siro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and coming area.
Stayed 1 night in Sep 2025

2/10 Terrible

Tony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No water... area unsafe... had a 9in nail puncture my shoe on walkway
Stayed 6 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was different from the pics.. thought I would get windows and balcony.. nope we just got a simple room but manageable.. clean and easy to locate
Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Gianina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.
Stayed 3 nights in Sep 2025