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Urbana Hotel

2.0 star property

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Photo gallery for Urbana Hotel

City view
Exterior
Shower, hair dryer, towels, soap
Hallway
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
$171
$157 nightly
$171 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Place, Paseo Caribe
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Basic Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in San Juan (San Juan Antiguo), Urbana Hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. .This hotel is 0.4 mi (0.6 km) from Pan American Pier and 1.5 mi (2.4 km) from Condado Beach.

What's nearby

  • Port of San Juan - 7 min walk - 0.4 miles
  • El Capitolio - 9 min walk - 0.5 miles
  • Luis Muñoz Rivera Park - 9 min walk - 0.5 miles
  • Escambron Beach - 12 min walk - 0.7 miles
  • Paseo Caribe - 2 min drive - 1.3 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪El Mex - ‬1 min walk

About this property

Urbana Hotel

Hotel with free parking, 6-minute walk to Port of San Juan
Urbana Hotel offers 20 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Reviews

Urbana Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 236 out of 400 reviews
Rating 8 - Good. 67 out of 400 reviews
Rating 6 - Okay. 57 out of 400 reviews
Rating 4 - Poor. 19 out of 400 reviews
Rating 2 - Terrible. 21 out of 400 reviews

Reviews

10/10 Excellent

Aleksandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Kind staff. Great location
Stayed 4 nights in Aug 2025

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had tv, gated and code doors
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Evette, Springfield

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I rented a deluxe room and it was a jail cell room with no windows
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Traveled with group
It could be better
Stayed 1 night in Aug 2025

10/10 Excellent

Isamar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel very much.
Stayed 3 nights in Aug 2025

8/10 Good

Cristhy Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Urbana Hotel was amazing and so welcoming but allowed you space to breathe. They let it be known that they are available for you 24/7 which I witness when I locked myself out of my room at 12:30, and sure enough they made me a key by the time I walked around the corner to the office. I’m not sure if it was a coincidence but it was an all female staff from what I could see. And a private parking lot next to the checkin office if you do decide to rent a car on your stay. I will definitely be returning.
Stayed 2 nights in Aug 2025

6/10 Okay

Fryeda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water
Stayed 6 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The room was pretty meh

Pro: Free parking in their lot and on the street Staff were really nice Cons: Extremely small space. Stay here if you are looking for a place to sleep only. The shower water NEVER got warm, and definitely never hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing, they welcomed us with champagne
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!
Stayed 4 nights in Aug 2025

6/10 Okay

Finn Kr.

Traveled with family
Liked: Staff & service
The room was very small. The floor was poorly painted and seemed dirty even though it wasn't. The remote control for the TV was missing, it took 1 day before we got a new one. Felt very safe, 2 doors with code locks. The staff were nice and very helpful. Got lots of cold water to drink. Air conditioning was great. A little cold water in the shower when the weather was bad outside. (the water is solar heated)
Stayed 3 nights in Jul 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room very quite. Would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I disliked was the smell of marijuana in the hallway for the first 3-4 days. Also a couple constantly arguing and fighting and slamming doors at all houre of the night and morning. Once they left, it was quiet again.
Stayed 8 nights in Aug 2025

6/10 Okay

Noemi

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is there any way i can get a refund since i checked out a day earlier
Stayed 6 nights in Aug 2025

10/10 Excellent

Tyler, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ruddy, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. They have hotels next door part of the same company, great little store down the street that has everything down the street.
Stayed 4 nights in Aug 2025

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute! It’s about a 15-20 minute walk to the bars but short uber trips. It’s close to the beach. Highly recommend staying here if you’re here to party. They have a club down the street. Overall we had an amazing stay. We would come again.
Stayed 4 nights in Aug 2025

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Late night receptionist wouldn’t help me figure out my wifi for my room. She was taking another guest to her room when she asked me in English if there’s anything she could help me with for a second time so I told her I was just going to use the wifi in the lobby instead. She then sent over a security guard and in Spanish said “hey can you stay in the lobby because he’s a guest but (and pointed her head towards me)” I said out loud “if I can’t use the wifi in the lobby then I’ll just go to my room.” I then got up and went to my room. My cell phone stopped working during my trip and need wifi for it to work. If as a guest I can’t use the lobby wifi or be made to feel uncomfortable using the lobby wifi by having a security guard watch only me despite others guest being there then why have wifi in the lobby?
Stayed 1 night in Aug 2025

10/10 Excellent

Julio, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again
Stayed 4 nights in Aug 2025