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Urbana Hotel

2.0 star property

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Photo gallery for Urbana Hotel

Superior Room | City view
Exterior
Hallway
Shower, hair dryer, towels, soap
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • 24/7 front desk
$263
$231 nightly
$263 total
Total with taxes and fees
Mar 16 - Mar 17

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪9 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Basic Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Front of property
Armas Hotel
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, 545 reviews
$176 nightly
The price is $192
Apr 8 - Apr 9
Total with taxes and fees
Armas Hotel

About the neighborhood

San Juan

Located in San Juan (San Juan Antiguo), Urbana Hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. .This hotel is 0.4 mi (0.6 km) from Pan American Pier and 1.5 mi (2.4 km) from Condado Beach.

What's nearby

  • Port of San Juan - 7 min walk - 0.4 miles
  • Luis Muñoz Rivera Park - 9 min walk - 0.5 miles
  • Escambron Beach - 12 min walk - 0.7 miles
  • Castillo de San Cristobal - 16 min walk - 0.9 miles
  • Pan American Pier - 4 min drive - 1.8 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Brasas Gastro Bar - ‬12 min walk
  • ‪Bahia Tropical - ‬8 min walk

About this property

Urbana Hotel

Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hair dryers and change of towels can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Beach towels

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 250 out of 443 reviews
Rating 8 - Good. 73 out of 443 reviews
Rating 6 - Okay. 70 out of 443 reviews
Rating 4 - Poor. 24 out of 443 reviews
Rating 2 - Terrible. 26 out of 443 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

randall

The registration was up the street and around the corner from the
Stayed 1 night in Dec 2025

10/10 Excellent

Alfonso, COAMO

Stayed 1 night in Dec 2025

6/10 Okay

Charmaine

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

Leroy

Traveled with group
Good air conditioning
Stayed 1 night in Dec 2025

10/10 Excellent

Madeleine

Stayed 3 nights in Nov 2025

10/10 Excellent

INARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 1 night in Nov 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
good stay!
Stayed 4 nights in Nov 2025

2/10 Terrible

Marina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front dest rep was stoned or on some sort of drugs and completely out of it. It took him like 25 minutes to check us in and when we asked for a blanket, he wanted to charge us for it. The room was right next to the night club where you could hear the super loud music making it impossible to sleep or rest. We prayed for it to close which it did at 1 am. There was also no hot water; it was barely lukewarm. Even the shampoo and soap at the hotel were terrible quality. The room had no window. The photos of the room have nothing to do with reality - the room is old and tiny with almost nothing in it. All in all, one of the worst stays we’ve had.
Stayed 1 night in Nov 2025

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

4/10 Poor

Lorian

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Glenda Yolanda

Traveled with partner
Disliked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Urbana Hotel was amazing. From the moment I arrived, the service was excellent and the staff made me feel truly welcomed. The overall experience was smooth, comfortable, and exceeded my expectations. I highly recommend this hotel to anyone looking for great service and a memorable stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Felipe

Business traveler
Disliked: Cleanliness, property conditions & facilities
No soap in the bathroom. No hot water
Stayed 1 night in Nov 2025

2/10 Terrible

Jose

Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes on both accounts. If guests ask for a place to eat the staff should recommend the Thai restaurant 3/10 of a mile away. Easy walk and most importantly excellent food at good prices and the staff was amazing!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

2/10 Terrible

Taheasha

Disliked: Amenities, property conditions & facilities
The people was really nice but the location was in the middle of the hospital the room was not dense
Stayed 1 night in Nov 2025

10/10 Excellent

Victor Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff muy amable, limpio y a tiempo el cuarto
Stayed 1 night in Nov 2025

10/10 Excellent

elis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, super clean. I woukd stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Stayed 3 nights in Oct 2025

4/10 Poor

wai

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the room is very very small. There is a piece of gum on the light above the night stand. Very noisy. Pillow is very uncomfortable. No elevator at all so you need to walk up the stairs.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to national park and house, no problems was able to request house keeping everyday
Stayed 5 nights in Oct 2025

6/10 Okay

alicia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The smell in the room was awful. (Humidity) room needs ventilation. The lack of windows is the worse part.
Stayed 1 night in Oct 2025

6/10 Okay

Felipe

Business traveler
Liked: Cleanliness, amenities
Good. Friendly staff
Stayed 1 night in Oct 2025