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The Looking Glass Hotel

2.0 star property

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Photo gallery for The Looking Glass Hotel

Terrace/patio
Reception
Terrace/patio
Meeting facility
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
$157
$144 nightly
$157 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, San Jorge Children's Hospital
    ‪4 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 207 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

San Juan

With a stay at The Looking Glass Hotel in San Juan (Santurce), you'll be within a 5-minute drive of Casino del Mar at La Concha Resort and Pan American Pier. .This hotel is 2.4 mi (3.9 km) from Puerto Rico Convention Center and 2.5 mi (4 km) from Condado Beach.

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.3 miles
  • Museo de Arte de Puerto Rico - 6 min walk - 0.4 miles
  • Centro de Bellas Artes Luis A. Ferre - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 miles
  • Jose Miguel Agrelot Coliseum - 2 min drive - 1.5 miles

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 336 reviews
Rating 8 - Good. 52 out of 336 reviews
Rating 6 - Okay. 21 out of 336 reviews
Rating 4 - Poor. 7 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SABRINA

Liked: Cleanliness, amenities
It served the purposed...one night before our cruise. Clean and quaint.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamasyea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at the Looking Glass for our cruise vacation and it was one of the best hotels we have ever stayed in. My wife is extremely afraid of bugs and this was the first hotel we looked up that had no bug reviews in comparison to the big name hotels. We got in at 10 pm and received our code to get into the building earlier that day. Once we arrived and opened the door to the lobby, it was bright, smelled good and felt safe because of the code-locked door. Upon entering our room, the first thing we noticed was how clean the room was and how spacious the bathroom was. The one thing to note is that you cannot flush toilet paper but we were told this is common on the island. Our family stayed in a separate hotel and couldn't flush there either so oh well! The room had the basic necessities that you needed- a bed, desk area and bathroom. The towels were soft and plush but the shower had no door or curtain so be aware of that. The bathroom was clean as well as the room and bedding so it made for a very comfortable stay. The staff was great as well. If I were to come back to PR, this will always be my hotel choice! Please note, there is no elevator in this hotel so if you are staying on the highest floor that is something to be aware of. We had to carry our luggage up 3 flights of stairs so that was my only grievance but other than that, you WILL NOT regret staying here. The owners were also very responsive via email & text so I really appreciated that! 10/10!
Stayed 3 nights in Nov 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Communication was excellent, from asking how we wanted our beds (twin or king) to info for late night access. Front desk gave suggestions for an excellent cafe and was very personable. It was a short stay as we were boarding a cruise so can’t help with other amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elio, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and store nearby
Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Kensie

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 4 nights in Nov 2025

10/10 Excellent

Karrieann

Liked: Cleanliness, staff & service, amenities
Clean room and staff, plus some workout amenities and cold water in every floor
Stayed 3 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication for our middle of the night arrival. We arrived at 2am and the instructions we received were perfect for an easy entry. Room was small but clean and had everything we needed. Convenient location for our late night arrival before heading to the eastern part of the island the next day. Coffee shops and restaurants an easy walk away.
Stayed 1 night in Nov 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Aug 2025

10/10 Excellent

Paulett

Traveled with group
Liked: Cleanliness, staff & service
The room was very cold, we had to turn the unit down, it's easy to get a Uber to take us places.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities
Real nice and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguelangel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Was great
Stayed 1 night in Nov 2025

10/10 Excellent

Rita, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine, Hurricane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Nov 2025

8/10 Good

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in the room was excellent. The staff esp. Xavier were very helpful. The room was clean and tidy.
Stayed 1 night in Nov 2025

6/10 Okay

Penni

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was in a location with walkable restaurants and easy to uber to and from. It was clean and staff were helpful and friendly. The lower rating was due to the extremely small room and lack of sound insulation. It was VERY loud throughout the night. Impossible to sleep.
Stayed 1 night in Nov 2025

8/10 Good

seretha

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice in the lobby and so was the room. You can park on the street it pay $25 to park in a lot about a block away. The only thing I didn’t like was the sign the the towels. What towels you don’t use they don’t wash, but they could have been touched.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Stayed 5 nights in Nov 2025

10/10 Excellent

Hayward

Traveled with family
Liked: Cleanliness, staff & service, amenities
You will see us again soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

LOUISA, Springfield Garden

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night before a cruise. Very clean and perfect for my stay. There is no elevator, however, the staff will assist with taking the luggage up and down. I booked a room on the first floor, but was placed on the second floor. Very kind and professional staff. Definitely recommend this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was a nice room. No elevator so be aware of that. Not terribly roomy but very comfortable bed and walkable for coffee shops and restaurants.
Stayed 1 night in Oct 2025