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CheapTickets Verified Reviews
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3.9 of 5 guest rating

Get an overview of this hotel
Upscale resort on the beach, with 4 outdoor swimming pools

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store
Babysitting or childcare (surcharge)

With a stay at The Condado Plaza Hilton, you'll be centrally located in San Juan, a 9-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Condado Beach. This 4.5-star resort is 0.7 mi (1.2 km) from Sixto Escobar Stadium and 0.7 mi (1.2 km) from Fort San Jeronimo.

Make yourself at home in one of the 572 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite to eat at Cafe Caribe , one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This resort has facilities measuring 54000 square feet (5017 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

The Condado Plaza Hilton

999 Ashford Avenue, San Juan, 00907

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 4 outdoor swimming pools at The Condado Plaza Hilton, and enjoy amenities like a children's pool and a 24-hour fitness center.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a swim-up bar. Wired and wireless Internet access is complimentary. This luxury resort also offers a spa tub and a terrace. Onsite parking is available (surcharge).

The Condado Plaza Hilton is a smoke-free property.

  • Waterslide
  • Number of outdoor pools - 4
  • Elevator
  • Lockers available
  • 24-hour front desk
  • Poolside bar
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Conference space size (meters) - 5017
  • Number of meeting rooms - 14
  • Terrace
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 572
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Number of bars/lounges - 2
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 1963
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 54000
  • Ballroom
  • Laundry facilities
  • Vending machine
  • Spa tub
  • Beach towels
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

The Condado Plaza Hilton offers 572 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • In-room childcare (surcharge)
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • LCD TV
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Grab bar - near toilet

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.

Cafe Caribe - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Denny's - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.

Starbucks - This coffee shop serves light fare only. Open daily.

Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 24 per person (approximately)
  • Self parking fee: USD 22.30 per night (in/out privileges)
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Condado
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Plaza Hilton Resort San Juan
  • Condado Plaza Hilton Resort
  • The Condado Plaza Hilton Juan
  • The Condado Plaza Hilton Resort
  • The Condado Plaza Hilton San Juan
  • The Condado Plaza Hilton Resort San Juan

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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