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The Condado Plaza Hotel

Property class: 4

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Photo gallery for The Condado Plaza Hotel

A resort with a swimming pool, beach, and a bridge.
A waterfront hotel with multiple balconies and a pool area with illuminated water.
Coffee shop
A spacious living room with a large flat-screen TV, comfortable seating, and a balcony with a view of the ocean.
A banquet hall with round tables set for a formal event, featuring glassware and floral centerpieces.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$206 nightly
The current price is $225 total
Total with taxes and fees
Nov 10 - Nov 11

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a television.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(45 reviews)
  • City view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a view of the ocean.

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(121 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

A modern living room with leather armchairs, a glass coffee table, a floor lamp, and a large abstract painting on the wall.

Suite, 1 King Bed, Oceanfront (Penthouse)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 1194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a nightstand, a lamp, and a window with red curtains.

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 1072 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(70 reviews)
  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(104 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a TV, a desk, and a balcony with a city view.

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

A hotel room with a bed, a desk, a chair, and a television.

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 3562 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

San Juan

With a stay at The Condado Plaza Hotel, you'll be centrally located in San Juan, steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar. .This resort is 0.5 mi (0.9 km) from Luis Muñoz Rivera Park and 0.7 mi (1.2 km) from Fort San Jeronimo.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Laguna del Condado - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 10 min walk - 0.6 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Distrito T-Mobile - 19 min walk - 1.0 mile

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Los Pinos Cafe - ‬12 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪Mojito’s - ‬11 min walk
  • ‪Social - ‬6 min walk

About this property

The Condado Plaza Hotel

The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 281 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite to eat at one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 6449 square feet (599 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
The Condado Plaza Hotel has 2 restaurants on site.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Parking and transportation

  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1374 out of 2958 reviews
Rating 8 - Good. 624 out of 2958 reviews
Rating 6 - Okay. 523 out of 2958 reviews
Rating 4 - Poor. 206 out of 2958 reviews
Rating 2 - Terrible. 231 out of 2958 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing time , the staff was very nice , the view was perfect and it is located in a convenient spot, in walking distance there is tons to do !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view & easy access to the beach. Clean hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy relaxing and staff was amazing beautiful view
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nice hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy, people were nice. Easy access beach, good food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay for 6 nights and I loved it
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Location is good
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The pool beach area was key
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed Condado Plaza hotel for the room was spacious and hotel staff was accommodating. I recommend and would come back to this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it and very accessible.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
totally recommend Condado plaza hotel. Room was nice and clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, staff were very pleasant. Pool was very clean and nice. Walking distance to everything, perfect location. Highly recommend if you are going with kids as well, very safe.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was absolutely stunning. The staff were helpful and friendly. The decor of the entire resort is so cute.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The cleanliness of the rooms could’ve been a little better and updated, but the staff was great and the amenities were amazing. I absolutely loved the ocean view.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was was close to a lot restaurant that was in walking distance
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oceanfront views! Great staff, great pool!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, they have a lot of activities through the day, while you at the pool the staff goes around with popsicles and they have also activities for the kids inside the kids club. Fantastic stay. The Ohrno restaurant is really good and the service by Diego the server was great .!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great my kids and I had a wonderful time and the hotel has a great location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close enough to different beaches and food. Staff was excellent. Will definitely go back. Thanks
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well put together. I had an ocean view balcony and that was really nice. The staff was also friendly and welcoming. Maintenance cleaned the room everyday and made the room smell phenomenal. The amenities were great too. definitely would stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, and I have a great time there
Stayed 5 nights in May 2026