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Hotel Puerto Valdes

4.0 star property

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Point of interest
Presidential Penthouse | Terrace/patio
Point of interest
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$344
$325 nightly
$344 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Escambron Beach
    ‪16 min walk‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, 1,386 reviews
$218 nightly
The price is $237
Dec 22 - Dec 23
Total with taxes and fees
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About the neighborhood

San Juan

With a stay at Hotel Puerto Valdes in San Juan (San Juan Antiguo), you'll be a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier. .This hotel is 1.7 mi (2.7 km) from Condado Beach and 1.8 mi (2.9 km) from Sheraton Casino.

What's nearby

  • Port of San Juan - 3 min walk - 0.2 miles
  • El Capitolio - 5 min walk - 0.3 miles
  • Pier 4 - 11 min walk - 0.6 miles
  • Escambron Beach - 16 min walk - 0.9 miles
  • Pan American Pier - 4 min drive - 2.0 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Tostado* - ‬3 min walk
  • ‪Celeste - ‬4 min walk
  • ‪Bahia Tropical - ‬4 min walk
  • ‪El Mex - ‬5 min walk
  • ‪Brasas Gastro Bar - ‬7 min walk

About this property

Hotel Puerto Valdes

Colonial hotel with area shuttle service and a 24-hour fitness center
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring microwaves and espresso makers. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. The complimentary shuttle will take you to the nearby casino or shopping center.
Enjoy a satisfying meal at CARNES STEAKHOUSE serving guests of Hotel Puerto Valdes.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and a meeting room. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 513 reviews
Rating 8 - Good. 104 out of 513 reviews
Rating 6 - Okay. 43 out of 513 reviews
Rating 4 - Poor. 19 out of 513 reviews
Rating 2 - Terrible. 15 out of 513 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

xerxes

Traveled with family
Disliked: Amenities
The shower is very unsafe you need a grab bar because the floor is very slippery and there's no plastic or rubber mat for your feet. Also would help if you had a holder for your soap and shampoo in the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful intimate hotel in a great location. Staff was great and super helpful at all times. Definitely would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When you first get to the hotel, you think to yourself omg I’m in a scary neighborhood but it’s not that bad. The buildings across are neglected. But I’m promise it’s not that bad. I would stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jitendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No coffee at hotel common area or in room. No shuttle service. If you count on both then you are wasting your money. The hotel is close to cruise port and when I booked they sold the fact that they will provide “free” shuttle and have “free” coffee. None of these was available.
Stayed 1 night in Aug 2025

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! They upgraded our stay to the penthouse room which was very helpful for our baby and parents that travelled with us
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Facilities were clean and comfortable. Parking on the street felt risky but staff said it was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Yaxaira Itzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love PR
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to port . Rooms are well kept and clean . Staff was very helpful
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth, Glendale

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed at this hotel as a VIP guest and appreciated being upgraded to a better room. The room itself was comfortable and spacious, which I enjoyed. However, I was disappointed with the condition of the jacuzzi it did not appear to be properly cleaned and had noticeable rust or adhesive around the edges, which made it unusable. The on-site restaurant did not look inviting for the price point. While I did not dine there and cannot comment on the food quality, the atmosphere and presentation were underwhelming compared to expectations. The surrounding area is fairly quiet and doesn’t offer much activity, but the location is convenient for taking a quick Uber to more lively parts of the city. Overall, I appreciated the room upgrade and the location, but I feel that cleanliness and the dining experience could be improved to match the level of service expected for VIP guests.
This was the rooftop jacuzzi but we couldn’t even get in. As you see it was dirty & had a machine in it
Stayed 1 night in Aug 2025

10/10 Excellent

angelique

Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place smell so good and staff was so great. The room was very spacious. The bathroom need to update.
Stayed 1 night in Aug 2025

8/10 Good

Ramon

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. This is convenient to be able to walk places.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 5 nights in Jul 2025

10/10 Excellent

Yanet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El view era bien feo. Y se sentia todo lo de los otros cuartos
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Regina

Traveled with family
The lady at the front desk during check in was exceptional. Limited housekeeping services and not having a working shuttle to take us to the port.
Stayed 1 night in Jul 2025

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

edwin a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close distance to old San Juan
Stayed 5 nights in Jul 2025