Hotel Puerto Valdes

4.0 star property

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Presidential Penthouse | Terrace/patio
Rooftop terrace
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$263
$248 nightly
$263 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Escambron Beach
    ‪16 min walk‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Studio

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Studio

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

San Juan

With a stay at Hotel Puerto Valdes in San Juan (Puerta de Tierra), you'll be a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier. .This hotel is 1.7 mi (2.7 km) from Condado Beach and 1.8 mi (2.9 km) from Sheraton Casino.

What's nearby

  • Port of San Juan - 3 min walk - 0.2 miles
  • Pier 4 - 11 min walk - 0.6 miles
  • Castillo de San Cristobal - 12 min walk - 0.7 miles
  • Escambron Beach - 16 min walk - 0.9 miles
  • Pan American Pier - 4 min drive - 2.0 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Tostado* - ‬3 min walk
  • ‪Brasas Gastro Bar - ‬7 min walk
  • ‪Bahia Tropical - ‬4 min walk
  • ‪El Mex - ‬5 min walk
  • ‪Celeste - ‬4 min walk

About this property

Hotel Puerto Valdes

Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring microwaves and espresso makers. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 4 kilometers.
Enjoy a satisfying meal at CARNES STEAKHOUSE serving guests of Hotel Puerto Valdes.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and a meeting room. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 596 reviews
Rating 8 - Good. 121 out of 596 reviews
Rating 6 - Okay. 54 out of 596 reviews
Rating 4 - Poor. 22 out of 596 reviews
Rating 2 - Terrible. 20 out of 596 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice apartment with a great view, we could live there. 5-10 minute walk to old town shops and restaurants, as well as cruise terminal.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arthur

Stayed 1 night in Dec 2025

6/10 Okay

Robert, Cincinnatti

Traveled with partner
Liked: Cleanliness
There were no hand towels or wash clothes provided for the bathroom and kitchenette. There was also no coffee maker but the front desk clerk did bring one up promtply upon request. Aparently all water heating is done with solar so the water never did get hot, and in the morning there was not even warm water; makes for a miserable shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. Hector went out of his way to help us with all the local information.
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Pearse, Cape Coral

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very modern and clean. We stayed in the penthouse that is extremely spacious. Attentive staff and welcoming.
View from rooftop
Stayed 1 night in Nov 2025

10/10 Excellent

Yintong

Stayed 1 night in Nov 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, amenities
The hotel appeared to be under construction and the room was half finished. It was in a bad location with no place to eat in the hotel or within walking distance. Very expensive for what it is. Do not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie

Stayed 2 nights in Nov 2025

10/10 Excellent

Kristy

Traveled with family
Excelente

10/10 Excellent

Ronell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was wonderful. The staff were friendly and welcoming, and the room was spotless. The view was incredible—I could even see when the cruise ships came in. The food at the restaurant was delicious; I had the salmon, and it was cooked perfectly. They also have a great selection for dinner. The neighborhood felt safe and quiet, and it’s easy to walk around and explore. Overall, a 10/10 stay. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

enoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, short walk to ferry and buses. Friendly staff that took great care of us and anything that we needed they delivered.
Stayed 4 nights in Nov 2025

4/10 Poor

Monica

Traveled with partner
Disliked: Cleanliness
No hot water (I think they use solar power to heat it up) Very dirty furniture - sitting couch chairs needed to be steam cleaned or thrown out, I wouldn’t even sit on them! Window shades has holes in them Patio space had trash on floor Positive …. Staff was very friendly!
Stayed 2 nights in Oct 2025

6/10 Okay

Marilyn

Traveled with group
Disliked: Amenities, property conditions & facilities
Staff was courteous. Basically had no amenities. No toilet tissue in room , tv didn't work in bedroom , no bath cloths,fire alarm kept going off. Just a very run down place.
Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Traveled with group
The hotel was in a run down area nd the fire alarm went off all morning the day we checked out. Light is kitchen was strobing.
Stayed 1 night in Oct 2025

8/10 Good

Arielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious with kitchenette, outside balcony, and separate bedroom. Definitely great for a lengthy stay. Walkable area. Restaurants are a bit of a distance to walk to probably need a car or uber/lyft. They have a restaurant kind of pricy upstairs. Rooftop view is nice and a jacuzzi<
Stayed 3 nights in Oct 2025

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water is heated by solar panels. So while good by using solar, it wasn't hot enough for us. Even with letting it run a while first.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good staff amazing and steakhouse wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Wilson

Stayed 2 nights in Oct 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and attentive. My girls and I enjoyed our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Hector, the guy at the front desk was so awesome and welcoming. We were able to check in early and even got an upgrade to am apartment. It had one room and living room. The room was nice and spacious. In the living room there was a TV with Netflix! There was also a kitchenette and dining table.
Stayed 1 night in Sep 2025