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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun loungers, beach umbrellas, beach towels
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
$204
$188 nightly
$204 total
Total with taxes and fees
May 21 - May 22

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(93 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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The price is $254
May 10 - May 11
Total with taxes and fees
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About the neighborhood

San Juan

With a stay at Holiday Inn Express San Juan Condado by IHG in San Juan (Condado), you'll be within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. .This hotel is 2.4 mi (3.8 km) from Pan American Pier and 2.5 mi (4 km) from Puerto Rico Convention Center.

What's nearby

  • Laguna del Condado - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 1 min walk - 0.1 miles
  • Atlantic Beach - 4 min walk - 0.3 miles
  • Casino del Mar at La Concha Resort - 5 min walk - 0.3 miles
  • Condado Beach - 13 min walk - 0.7 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Waffler Avenue - ‬3 min walk
  • ‪El Refrán - ‬5 min walk
  • ‪Revital Coffee - ‬3 min walk
  • ‪Kāne - ‬2 min walk
  • ‪Tacos & Tequila - ‬4 min walk

About this property

Holiday Inn Express San Juan Condado by IHG

Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 114 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Andre

Stayed 1 night in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the housekeeping and front desk staff were friendly and helpful. Unfortunately, I felt that the continental breakfast lacked vegetarian options, for example, the potatoes contained bacon. In addition, there are some infrastructure issues, most notably, the elevator doesn't seem to function properly and makes some concerning noises and the street the hotel is located on floods every morning. Otherwise, the pool and other amenities were great. The room had a lovely view and there was not a lot of ambient noise. Also, the location is great- very close to shops, restaurants, and parks and in a safe area.
Stayed 4 nights in Jan 2026

10/10 Excellent

ahihud

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
transferred to this hotel from a previous one which was a disaster - look up "Aquarius Vacation Club" in Puerto Rico. Don't stay there - you've been warned. This holiday inn express is incredible. great service, communication, amazing location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great guest services
Stayed 3 nights in Jan 2026

10/10 Excellent

Doreen

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was doing renovations in the hotel.Should Have some kind of information on web website for when booking at this Hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
The room and hotel were clean and in a great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Stayed 5 nights in Jan 2026

10/10 Excellent

Roberto

Liked: Staff & service, amenities, property conditions & facilities
Service was very good
Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Traveled with family
Liked: Staff & service
Our room was OK. The shower was a handicap shower so we had to put many towels on the floor & aim the shower head towards the inside shower wall to keep the water from running all over the whole bathroom. The toilet had bent hand rails. We didn’t ask for a handicap room, but maybe that is all they had. (We booked last September) Two of the lamps didn’t work. The room smelled musty. The hot tub was murky brown. The staff was good. The hotel was extremely busy most of the time. There was construction going on all over the hotel area. It was loud!!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Fernando, VEGA ALTA

Liked: Cleanliness, amenities, property conditions & facilities
The room is cleaning, good service from the staff. Excellent breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Renae

Stayed 1 night in Jan 2026

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Yerania L Santell

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Stayed 3 nights in Jan 2026

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to staff all nice and 5 stars
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our first room had to be changed because of a leak in the shower. Once notified, the representative at the desk was extremely professional and quickly moved us into another room. Breakfast was fabulous with a daily variety of different options. We loved that! The only downside to our stay was the wifi which only worked in the lobby and surrounding areas. :(
Stayed 1 night in Jan 2026

8/10 Good

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. The only thing I am not a big fan of is the dehumidifier wasn’t working properly it will stopped working after 1 hour. (The tank was about 1/3 full, so not a water issue). And it made the room a little too moisturized.
Stayed 3 nights in Jan 2026

8/10 Good

Andy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service. Small rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Noorjahan

Stayed 4 nights in Jan 2026

8/10 Good

Jessica Rodriguez

Stayed 2 nights in Jan 2026

8/10 Good

Leslie M

Stayed 1 night in Dec 2025

4/10 Poor

Scott

Stayed 2 nights in Dec 2025

8/10 Good

Garrett

Liked: Staff & service
N/a
Stayed 2 nights in Dec 2025