Fairmont El San Juan Hotel

5.0 star property

Choose dates to view prices

Room options

View all photos for Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 2 Queen Beds, Patio

7.6 out of 10
Good
(31 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(34 reviews)
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(107 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 2 Queen Beds

8.2 out of 10
Very good
(67 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 974 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

7.4 out of 10
Good
(6 reviews)
  • 1374 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Patio

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 1 King Bed, Patio

7.4 out of 10
Good
(12 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Poolside

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Terrace, Poolside

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 445 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 445 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Signature Room, 1 King Bed, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Signature Room, 2 Queen Beds, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • 974 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 539 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside

50-inch LED TV with cable channels, TV, pay movies

Villa, 1 King Bed, Terrace, Beachside

  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

View from room

Villa, 2 Queen Beds, Terrace, Beachside

10.0 out of 10
Exceptional
(1 review)
  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Parlor, 1 King bed)

Suite, 1 Bedroom (Parlor, 1 King bed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom (Parlor, 1 King bed)

  • 974 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Poolside

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Poolside

View from room

Villa, 2 Queen Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • 445 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 1 King Bed, Accessible, Bathtub

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 2 Queen Beds, Accessible

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 2 Queen Beds, Terrace, Beachside

  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont, Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 2 Queen Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible, Terrace (Poolside)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

View from room

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Signature Room, 1 King Bed, Accessible, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • 2051 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom

  • Sleeps 6
  • 1 Queen Bed

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About the neighborhood

Carolina

A stay at Fairmont El San Juan Hotel places you in the heart of Carolina, a 5-minute drive from The Mall of San Juan and 6 minutes from Museo de Arte de Puerto Rico. .This beach resort is 5.8 mi (9.4 km) from Plaza las Americas and 5.9 mi (9.5 km) from Puerto Rico Convention Center.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 7 min walk - 0.4 miles
  • Carolina Beach - 9 min walk - 0.5 miles
  • Balneario de Carolina - 17 min walk - 0.9 miles
  • Castillo San Felipe del Morro - 14 min drive - 8.6 miles

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Alelí Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk

About this property

Fairmont El San Juan Hotel

Beachside resort with 4 outdoor pools
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 388 air-conditioned rooms featuring espresso makers and LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 4 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Caribbean cuisine at Caña, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Carolina? This resort has 40000 square feet (3716 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caña - This restaurant specializes in Caribbean cuisine. Guests can enjoy drinks at the bar.
El Bistro - This coffee shop serves breakfast and light fare. Open daily.
Chandelier Bar - This lobby lounge serves light fare only. Open daily.
Wine Bar - Onsite wine bar. Open daily.
El San Juan Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caña
  • Chandelier Bar
  • El Bistro
  • El San Juan Beach Club
  • Wine Bar

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (24 inches high)
  • Grab bar in shower (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1958
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.74 for adults and USD 20.33 for children
  • Secured self parking fee: USD 27.85 per day (in/out privileges)
  • Secured valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Fairmont El San Juan Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1260 out of 2087 reviews
Rating 8 - Good. 345 out of 2087 reviews
Rating 6 - Okay. 236 out of 2087 reviews
Rating 4 - Poor. 121 out of 2087 reviews
Rating 2 - Terrible. 125 out of 2087 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jean

Stayed 4 nights in Sep 2025

6/10 Okay

Stephanie, Bronx

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the amenities were amazing! 10/10!
Stayed 4 nights in Sep 2025

10/10 Excellent

SanJAY

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, right on the pristine beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Judy

Traveled with family and small children
Liked: Staff & service, amenities
We are very impressed at how quickly the staff is able to provide us with items that we needed for our toddler.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable, spacious,
Stayed 1 night in Sep 2025

10/10 Excellent

Angelique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect in every way! We will be back!!
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy elegant hotel, loved the pool area
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2025

6/10 Okay

ZORIVETTE

Stayed 3 nights in Aug 2025

10/10 Excellent

Ariel, Avon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this hotel it’s our favorite
Stayed 1 night in Aug 2025

10/10 Excellent

cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Giovanna

Stayed 5 nights in Aug 2025

10/10 Excellent

Viktoryia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property . We stayed at a few different places this trip and this is by far our favorite
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Liked: Amenities
needs renovation and severe repair for floors that have excessive moisture from water damage.
Stayed 2 nights in Aug 2025

10/10 Excellent

america, allentown

Liked: Cleanliness, staff & service, property conditions & facilities
very fancy
Stayed 1 night in Sep 2025

2/10 Terrible

Mikolaj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved the music
Stayed 2 nights in Sep 2025

6/10 Okay

Shari

Disliked: Cleanliness, amenities, property conditions & facilities
The "ocean view room" was only a partial view. The rooms were poorly maintained with paint peeling on the ceilings and other poorly maintained items
Stayed 4 nights in Sep 2025

10/10 Excellent

Lisa Cijin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice setup, nice view. Beautiful place!
Stayed 4 nights in Aug 2025

10/10 Excellent

Elyssia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was extremely amazing and so accommodating made my daughters 13th birthday one we won’t ever forget .
Stayed 3 nights in Sep 2025

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, amenities
Amazing time
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , pool area is nice and lobby atmosphere is also great , casino is nice
Stayed 2 nights in Aug 2025