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DoubleTree by Hilton San Juan

4.0 star property

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Photo gallery for DoubleTree by Hilton San Juan

Exterior
Deluxe Room, Multiple Beds, Balcony | Garden view
Reception
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
$272
$249 nightly
$272 total
Total with taxes and fees
Dec 23 - Dec 24

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪4 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Garden View

  • Sleeps 2

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(13 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room

  • Sleeps 3

View all photos for Queen Room With Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Garden View And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Garden View And Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Balcony And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Balcony And Murphy Bed

  • Sleeps 4

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(75 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

8.8 out of 10
Excellent
(68 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner Mobility Accessible Roll In Shower

Premium bedding, in-room safe, blackout drapes, soundproofing

1 King Corner Mobility Accessible Roll In Shower

  • Sleeps 2

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2

View all photos for King Room-High Floor

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room-High Floor

  • Sleeps 2

View all photos for Tower King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Tower King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Corner King Room

  • Sleeps 2

Similar properties

Children's activities
Embassy Suites by Hilton San Juan Hotel & Casino
  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 4,295 reviews
$241 nightly
The price is $268
Dec 22 - Dec 23
Total with taxes and fees
Embassy Suites by Hilton San Juan Hotel & Casino

About the neighborhood

San Juan

With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, steps from Calle Loiza and within a 5-minute walk of Museo de Arte de Puerto Rico. .This family-friendly resort is 1.5 mi (2.5 km) from Condado Beach and 2 mi (3.2 km) from Jose Miguel Agrelot Coliseum.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 miles
  • Museo de Arte de Puerto Rico - 4 min walk - 0.3 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 17 min walk - 0.9 miles
  • Condado Beach - 4 min drive - 2.3 miles

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪River China - ‬8 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪173 - ‬2 min walk
  • ‪Lechonera El Rincón De Diego - ‬2 min walk

About this property

DoubleTree by Hilton San Juan

Art Deco San Juan resort connected to a shopping center, steps from Calle Loiza
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 184 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this Art Deco resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Cafe Pierre, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This resort has 7000 square feet (650 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nalanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Letisia

Liked: Cleanliness, staff & service
Property could use some minor upgrades. Jacuzzi filter exposed which caused me to suffer a major sprain. I will not return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

This is our home away from home for over 20 years, anytime I have to stay in San Juan. Supermarket across the street, at least 5 restaurants within walking distance, staff always polite, rooms always clean. Any thing you need they can find, plus free shuttle to the beach.
Stayed 1 night in Sep 2025

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela, Jamaica Plain

Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Vickie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ERITH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Lean and close to shopping areas
Stayed 6 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly nice and clean
Stayed 6 nights in Aug 2025

10/10 Excellent

Leovannie

Liked: Cleanliness, staff & service, property conditions & facilities
Good Services!
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this property several times over the last 5 years. Each time, the staff has been welcoming and wonderful and the experience is consistent visit to visit. There is easy access to a grocery store for any unexpected needs and a convenience store on site as well. The bar staff is always incredible and friendly. The private beach is perfect for days that you want to relax. We love the chats with the hotel concierge as they drive to the beach. Highly recommend this hotel, especially for the staff who make it feel like home away from home.
Stayed 9 nights in Aug 2025

10/10 Excellent

Denise Zamora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! There is a 24hr Super Market right across the street, the beach 2 short blocks away, the pool and gym is open 24 hrs. Great restaurant Bebo’s Cafe the next block over (walk there), Starbucks and so much more! The staff was great and friendly. I highly recommend it!
Stayed 5 nights in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome, thanks for the hospitality. See you soon
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeanette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all nice and friendly. Loved having 24 hour pool access. Would definitely book here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

JULIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! My wife and I wanted to stay at a really nice hotel with all the amenities but still be in the local area to explore San Juan . This hotel met all of our needs! We stayed for 5 days and did not rent a car. Uber rides average about $5 , and we went everywhere. Many restaurants within walking distance and the 24 hr supermarket across the street was a major plus! All the staff was amazing , ready and willing to assist. If you want the best cortadito in town, go visit Didi in the mornings at the gift shop. Hands down one of the best experiences of our lives , would definitely book again.
Stayed 5 nights in Aug 2025

8/10 Good

shenelle Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Raghu Rama Giri Prasad Chemala

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean with good amenities including a 24 hour pool and shuttle serving to and from the beach. This hotel is centrally located being close to La placita, the coliseum, shopping, food, a 24 hour supermarket directly across the street and the beach (3 blocks away). The staff was very sweet and accommodating in every aspect. I will definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kenneara

Traveled with partner
Liked: Property conditions & facilities
I liked the location and how close it was to everything .
Stayed 3 nights in Aug 2025

6/10 Okay

Juliette

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda, Seattle

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

JOHANNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Aug 2025

10/10 Excellent

Anabell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice! The hotel is clean and the pool is open 24/7. Every floor has an ice machine and filtered water. The hotel location is great! Near super market, eateries and beach.
Stayed 7 nights in Aug 2025