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Caribe Hilton

4.5 star property

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Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | View from room
2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room
10 restaurants, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
$295
$271 nightly
$295 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
1 San Geronimo Street, San Juan, 00901
  • Place, Paseo Caribe
    ‪4 min walk‬
  • Place, Escambron Beach
    ‪8 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

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JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG | Living area | 27-inch LCD TV with cable channels, TV, pay movies

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

  • Ocean view
  • 856 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG | Living area | 27-inch LCD TV with cable channels, TV, pay movies

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

  • Ocean view
  • 2051 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 1384 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for 2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | Premium bedding, in-room safe, desk, laptop workspace

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

  • Ocean view
  • 1986 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

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JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

Premium bedding, in-room safe, desk, laptop workspace

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

7.4 out of 10
Good
(21 reviews)
  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for CARIBE RM - SECLUDED WAVE WNG - 2DBL

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - SECLUDED WAVE WNG - 2DBL

8.6 out of 10
Excellent
(76 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 2DBL

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COLLECTION RM - SECLUDED WAVE WNG - 2DBL

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for CARIBE RM - SECLUDED WAVE WNG - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - SECLUDED WAVE WNG - 1KNG

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

COLLECTION RM - SECLUDED WAVE WNG - 1KNG

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for CARIBE RM - PREMIUM GARDEN VW - 2DBL

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - PREMIUM GARDEN VW - 2DBL

7.8 out of 10
Good
(10 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 2DBL

Premium bedding, in-room safe, desk, laptop workspace

COLLECTION RM - PREMIUM GARDEN VW - 2DBL

8.6 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for CARIBE RM - PREMIUM GARDEN VW - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - PREMIUM GARDEN VW - 1KNG

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG | Premium bedding, in-room safe, desk, laptop workspace

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

Premium bedding, in-room safe, desk, laptop workspace

FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

Premium bedding, in-room safe, desk, laptop workspace

FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

Premium bedding, in-room safe, desk, laptop workspace

FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

27-inch LCD TV with cable channels, TV, pay movies

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for CARIBE RM - RESORT OR GARDEN VW - 2DBL

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - RESORT OR GARDEN VW - 2DBL

7.6 out of 10
Good
(20 reviews)
  • City view
  • 338 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for CARIBE RM- RESORT OR GARDEN VW- 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM- RESORT OR GARDEN VW- 1KNG

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 338 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

Premium bedding, in-room safe, desk, laptop workspace

SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

8.2 out of 10
Very good
(72 reviews)
  • Ocean view
  • 338 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

Premium bedding, in-room safe, desk, laptop workspace

SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

7.2 out of 10
Good
(37 reviews)
  • Ocean view
  • 338 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG | Premium bedding, in-room safe, desk, laptop workspace

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING | Living area | 27-inch LCD TV with cable channels, TV, pay movies

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Juan

Located in San Juan (San Juan Antiguo), Caribe Hilton is within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. .This beach resort is 0.8 mi (1.3 km) from Escambron Beach and 1.5 mi (2.4 km) from Condado Beach.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Luis Muñoz Rivera Park - 3 min walk - 0.2 miles
  • Paseo Caribe - 4 min walk - 0.3 miles
  • Escambron Beach - 8 min walk - 0.5 miles
  • Condado Beach - 13 min walk - 0.7 miles
  • Distrito T-Mobile - 16 min walk - 0.9 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Mojito’s - ‬1 min walk
  • ‪Tropical Cafeteria - ‬2 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Fogo De Chao - ‬3 min walk

About this property

Caribe Hilton

Caribe Hilton offers 652 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 652 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a health club. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Caribar, one of the resort's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 65003 square feet (6039 square meters) of space consisting of conference space and 24 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Ocean Restaurant & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Morton's The Steakhouse
  • Ocean Restaurant & Lounge
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1516 out of 2666 reviews
Rating 8 - Good. 575 out of 2666 reviews
Rating 6 - Okay. 328 out of 2666 reviews
Rating 4 - Poor. 142 out of 2666 reviews
Rating 2 - Terrible. 105 out of 2666 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert E

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff well done
Stayed 3 nights in Jan 2026

2/10 Terrible

RAFAEL

Stayed 3 nights in Jan 2026

10/10 Excellent

Aron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice Deco style hotel. Staff amazing. Property is timeless and classic
Stayed 5 nights in Jan 2026

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every staff service is great. We found some wild iguanas at the beach.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 5 nights in Jan 2026

6/10 Okay

Emmanuel

Stayed 2 nights in Jan 2026

8/10 Good

Deiana

Stayed 4 nights in Jan 2026

8/10 Good

Mikee

Stayed 3 nights in Dec 2025

8/10 Good

Noel, Newnan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
EVERYTHING WAS GOOD, DEFINITELY I COME BACK AGAIN. THANX
Stayed 2 nights in Jan 2026

10/10 Excellent

CURRY

Stayed 1 night in Jan 2026

6/10 Okay

Vicky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel needs a little facelift. Fridge not working couldn’t keep a cold bottle of water in the room.
Stayed 1 night in Jan 2026

8/10 Good

Ashley

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Lara

Liked: Cleanliness, property conditions & facilities
Excellent staff, amenities and service
Stayed 3 nights in Jan 2026

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful, the staff was accommodating and the view was beautiful
Stayed 4 nights in Dec 2025

4/10 Poor

Linda

Traveled with family
Disliked: Property conditions & facilities
I had two rooms booked had to get changed 3 times. First two rooms were out in a far wing garden suite away from all amenities and you have to walk down unlit halls. Second room I had a significant leak in the ceiling and I had to move out 1130pm had an early morning flight. Phone didn’t work in room requested a replacement and never arrived. Couldn’t even call the front desk. The associate who was helping me told me i had to move everything out of the room and then they can issue a new room. I told him i will be out of all the rooms early in the AM if i could just pack in the morning. He got the manager and it was approved. Everytime you go to the front desk the associate goes to the back room for at least 10 minutes and then returns very odd. Safe didn’t work in both rooms the hotel isn’t bad overall but the maintenance is not up to par. The manager was nice removed the resort fee but it’s not about that for me on vacation. Things happen I understand but you need to maintain the facility if you are charging a premium.
No handle shower first room
Poorly maintained
Leak in ceiling damaged daughters makeup
Stayed 4 nights in Jan 2026

10/10 Excellent

Emily

Stayed 5 nights in Jan 2026

10/10 Excellent

luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check-in to Check-out.. Had a nice getaway with my wife.. with out kids or Dogs. Enjoyed San Sebastian Festival..
Old San Juan Near Hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jarvis

Stayed 4 nights in Nov 2025

10/10 Excellent

Norie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating to my request.
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Stayed 3 nights in Jan 2026

10/10 Excellent

Niclas

Stayed 10 nights in Jan 2026

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by the online pictures. I paid $700 a night for what I thought would be a premium experience, but this was the most disappointing stay I have ever had. The property is in a state of total disrepair and the "solutions" offered by staff were a joke. ​Room 1: Disgusting and Broken ​The first room was unacceptable. The furniture was broken, there were holes in the carpet, and the cleanliness was non-existent—I even found hair in the bathtub. To make matters worse, both the sink and the tub were completely clogged and would not drain. ​Room 2: No Better ​After complaining, I was moved to a second room, which was just as bad. This room had a clogged tub and a broken (clogged) safe. It is clear that the maintenance issues are not isolated; they are systemic across the entire hotel. ​Poor Property Maintenance & Insulting Service ​The common areas are no better. The pool deck chairs were so badly stained they were unusable. When I brought these massive failures to the staff's attention, the only thing they offered was to remove a $50 resort fee. On a $700-a-night bill, that is an insult. ​The Verdict: You will be deeply disappointed if you stay here. They are charging five-star prices for a one-star experience. Save your money and stay somewhere that actually values hygiene and guest satisfaction.
Stayed 1 night in Jan 2026

10/10 Excellent

Rolando, Fairfax

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 6 nights in Jan 2026