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Best Western Capistrano Inn

2.5 star property

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Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$153
$139 nightly
$153 total
Total with taxes and fees
Jan 31 - Feb 1

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Historic Town Center Park
    ‪7 min walk‬
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, Los Rios Historic District
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(15 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

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Exterior
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  • Free WiFi
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4.0 out of 5, Very Good, 498 reviews
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The price is $102
Jan 23 - Jan 24
Total with taxes and fees
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About the neighborhood

San Juan Capistrano

With a stay at Best Western Capistrano Inn in San Juan Capistrano (Downtown), you'll be within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.7 mi (7.5 km) from Doheny State Beach and 4.8 mi (7.7 km) from Dana Point Harbor.

What's nearby

  • Historic Town Center Park - 7 min walk - 0.4 miles
  • Mission San Juan Capistrano - 8 min walk - 0.5 miles
  • Rancho Capistrano Winery - 8 min walk - 0.5 miles
  • San Juan Hills Golf Club - 1 min drive - 0.5 miles
  • Los Rios Historic District - 2 min drive - 1.7 miles

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Ysidora Restaurant & Lounge - ‬7 min walk
  • ‪Del Taco - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, 9-minute walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenda

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Stayed 1 night in Oct 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2025

6/10 Okay

Miguel

Stayed 1 night in Sep 2025

6/10 Okay

Nikhil

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 4 nights in Oct 2025

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Oct 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Room climate needs improvement--curtains blew out, stopping the heat; heat blew cold at night. Breakfast was very good; had good yogurt, scrambled eggs; overall staff was very good, helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Stayed 1 night in Oct 2025

10/10 Excellent

Leif

The hotel is fine
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. The room was clean and quiet. The front staff I encountered were super friendly and inviting. I love that the room had a little back patio, only thing missing were a couple chairs to sit outside and enjoy the perfect OC weather in. I would absolutely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mukhtiar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Mukhtiar

Stayed 2 nights in Oct 2025

4/10 Poor

Lillian, Los Angeles

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stairs to back units dirty, as was rear parking area. Front side was more pleasant. Shower amenities ill-placed on wall. No hooks in in bathroom and no towel rack near bathroom sink. Otherwise room freshly remodeled.
Stayed 1 night in Oct 2025

6/10 Okay

DONNA

Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No views - all rooms look out to either alleys or freeways. Noisy, not safe. Older rooms. Bad plumbing. Would not recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities
Clean room. We were in the back. The freeway was a bit noisy. But it is a great location.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flew in Friday evening to catch the window only front desk service after 10p (understandable). Front desk was sweet and friendly- appreciated that personality. The facility is clean and remote—it’s on the corner of a freeway exit and closest convenience is the gas station across the street. The room is large and spacious for two. Dated facility but it has its charm in a sunny and close to coastal area. Will stay here again on our next visit Pros -facility is old but has a beach sunny charm - staff is sweet and accommodating - remote but close enough to Dana Point and other sights Cons would probably be: - single waffle machine for breakfast- had one customer prep 2 waffles which is at 2:30m each so they were inconsiderate of others waiting. - no accessible vending machine after hours and the office machine ends at 10p so we are advised to go across the gas station
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Stayed 2 nights in Sep 2025

10/10 Excellent

Justine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Hot tub was super small and not very hot. There was a mouse in our room, which freaked us out. Other than that, the condition of the room and motel were fine. About what you'd expect for a Best Western. The free breakfast was decent.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and recently renovated too
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Liz Magali

Liked: Cleanliness
Stayed 2 nights in Sep 2025