Ibis Cúcuta Hotel

3.5 star property

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Photo gallery for Ibis Cúcuta Hotel

Exterior
A bar/lounge area with wicker chairs, a bar counter, and a display of liquor bottles.
A buffet with various food items and a sign indicating 'ik Bakery'.
Premium bedding, down comforters, in-room safe, desk
A reception desk with two laptops, a brick wall with circular cutouts, and a modern interior design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $42
$42 nightly
$42 total
Jul 7 - Jul 8

Explore the area

View in a map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
  • Place, Colon Park
    ‪6 min walk‬
  • Place, Gobernación Norte de Santander
    ‪6 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪11 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪13 min drive‬

Room options

Room, 1 Double Bed

8.8 out of 10
Excellent
(44 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room, 1 Double Bed (Plug & Play)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

About the neighborhood

San José de Cúcuta

With a stay at Ibis Cúcuta Hotel, you'll be centrally located in San José de Cúcuta, within a 10-minute walk of Colon Park and Cucuta Museum of Culture. .This hotel is 0.5 mi (0.8 km) from Gobernación Norte de Santander and 0.6 mi (1 km) from Banco de la Republica Cultural Area.

What's nearby

  • Colon Park - 6 min walk - 0.4 miles
  • Gobernación Norte de Santander - 6 min walk - 0.4 miles
  • Banco de la Republica Cultural Area - 11 min walk - 0.6 miles
  • Ventura Plaza Commercial Center - 11 min walk - 0.6 miles
  • General Santander Stadium - 19 min walk - 1.0 mile

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪CesarCreps - ‬5 min walk
  • ‪Cusy's Restaurante - ‬3 min walk
  • ‪Punto cero - ‬2 min walk
  • ‪Carritos - ‬2 min walk
  • ‪Bbc La Bodega - ‬4 min walk

About this property

Ibis Cúcuta Hotel

Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 105 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Restaurante Ibis Kitchen serving the guests of Ibis Cúcuta Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurante Ibis Kitchen - Onsite family restaurant.
Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 45,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar lounge
  • Restaurante Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 83300 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 for adults and COP 25000 for children
  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 83300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
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ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
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ibis Cucuta (Opening December 2018)
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Ibis Cúcuta Hotel Hotel San José de Cúcuta

Ibis Cúcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 817 reviews
Rating 8 - Good. 179 out of 817 reviews
Rating 6 - Okay. 42 out of 817 reviews
Rating 4 - Poor. 17 out of 817 reviews
Rating 2 - Terrible. 27 out of 817 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in city center
Stayed 17 nights in Feb 2026
Verified

10/10 Excellent

Temir

Nice stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel m, everything is near.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TANIA RITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Walctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Josmil

Liked: Cleanliness, property conditions & facilities
todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GUSTAVO

Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Everything excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

CLIXO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, polite and helpful, Mrs Katherine is always very kind and professional, great location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Good experience for our guests. The property is good located and did meet my expectations.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
My parents say their stay was good, safe and clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great price
Stayed 7 nights in Apr 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, Nice people
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, good service. The hotel has restaurant in premises and is very close to nice restaurants.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ferney

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place yo stay. Location, staff
Stayed 1 night in May 2024