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The Herbert Hotel

2.5 star property

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Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Front of property
Desk, laptop workspace, free cribs/infant beds, rollaway beds
Property entrance
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
$94
$80 nightly
$94 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(38 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
The Bartlett Hotel and Guesthouse
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.9 out of 5, Good, 1,000 reviews
$94 nightly
The price is $111
Jan 26 - Jan 27
Total with taxes and fees
The Bartlett Hotel and Guesthouse

About the neighborhood

San Francisco

With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.4 mi (0.7 km) from Palace Hotel and 0.5 mi (0.8 km) from San Francisco Museum of Modern Art.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 2 min walk - 0.1 miles
  • Warfield Theatre - 7 min walk - 0.4 miles
  • Palace Hotel - 7 min walk - 0.4 miles
  • Moscone Convention Center - 11 min walk - 0.6 miles

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • 22nd Street Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪John's Grill - ‬2 min walk

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 190 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 102 out of 1004 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Marharyta

Stayed 3 nights in Aug 2025

6/10 Okay

Ezra

Stayed 3 nights in Oct 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2025

6/10 Okay

Ann Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Labarron, Milpitas

Stayed 1 night in Oct 2025

2/10 Terrible

Josiah, Rochester Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no air conditioning in the rooms. I repeat no AC. Even worse, the windows did not open, the rooms were incredibly hot, like 75° or 80°. So hot that when I walked in I was immediately uncomfortable and took off my jacket and was still sweating. The suggestion was made to get maintenance to come up and open the window. Which was counterintuitive....because the street outside is quite noisy So the option is either enjoy a 75 or 80° room at night or have an open window with noisy street outside to cool the room down. Sadly not a workable option in either one. I had to check out within an hour of checking in because there was no way I could survive even a single night there. Thankfully the staff was very gracious and refunded everything. Oh, and I forgot to mention, you can't even check in at the hotel itself. You have to walk down a block and a half to another hotel and check in at their front desk and they give you a key for that hotel. It's really a weird situation, there's not even a person at the front desk at this hotel. In short, book any hotel but this hotel. Go book a hostel stay, which I did the night before, it was lovely. Just don't stay at The Herbert. Don't waste your money. Don't waste your time. And most importantly, don't waste an hour of your life that you can't get back and the stressful time it would be for you to go through what I had to go through. Save yourself LOL
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location. Very, very clean. Good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Yang, Springfield

Liked: Staff & service
Disliked: Cleanliness, amenities
Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away' I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.
Wrong word on the front desk notice. Use black as block. So ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Dion, Santa Rosa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge - no service - bad bad bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliseo

Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with partner
Liked: Property conditions & facilities
The hotel was a great value. It was near the cable car line and the BART station. The room was perfect not too small. The only issue is the shower is very slippery. It would be easy to break your hip there but that’s an easy fix. Otherwise we enjoyed our stay very much.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge

Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

JACKSON, Huntington Beach

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There was no screen on the window, the safe didn't work (dead batteries possibly), there was no seal or weatherstripping on the door to the adjoining room so when the person in the room next door uses the bathroom, the room floods with light (and noise from the bathroom). No AC so it was balmy in the room. No rod in the closet for the (only 3) hangers to actually use. Had to find ways to hang clothes from the dusty door hinges, doorknobs (ew) or light fixtures (unsafe). There are outlets in the room with no coverplate (unsafe), the door sticks so you have to make sure to pull it into the jamb so that it locks. And most of all, there was no fitted sheet on the bed so when it comes loose, the icky raw mattress is exposed, which is gross. There was no way to dim the lights, so either the room is 100% bright or 100% dark. Maybe the room was cheap by San Francisco standards, but there are junkies shambling around the door, no hotel staff in the lobby, and human feces on the sidewalk outside, sad sights really. Would not recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Arturo

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fuss just simple and great

This hotel offers a nice, clean,comfortable stay with option for private bathroom. It is a great location.
Stayed 1 night in Sep 2025

2/10 Terrible

Harry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room smell and not clean . Not recommended it .
Stayed 1 night in Sep 2025

6/10 Okay

Andrea Paulina

Liked: Cleanliness
Disliked: Amenities
I liked the hotel and room, just wish they had left more towels, provided toothpaste, and had a water dispensor at least in the hallway.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms in great shape. Close to food and stuff. Will stay whenever I come to San Francisco.
Stayed 2 nights in Sep 2025

6/10 Okay

PHI, Elk Grove

Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and coffee and Bart and buss
Stayed 2 nights in Sep 2025

8/10 Good

Thyra

The room was fine, no frills like face cloths 😉. Surfaces seemed clean except the floor was dirty.
Stayed 3 nights in Sep 2025

4/10 Poor

Willie, Menomonee falls

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is centrally located, which was very nice. Walking distance to many different activities. But was saying that there is no air-conditioning. There were no ice machines or vending machines at all. And there were generally old men that stayed there which was kind of odd. It would be nice to at least have an ice machine to make a drink or two in the evening to relax. And you must keep your windows open all the time otherwise it is uncomfortable. I would definitely consider other options.
Stayed 3 nights in Sep 2025