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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Lobby
Exterior
Room service - dining
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
The current price is $316
$269 nightly
$316 total
Total with taxes and fees
Jun 5 - Jun 6

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • City view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • Bay view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 787 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • Bay view
  • 1500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • Bay view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sun Room Access)

  • Bay view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • City view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • Bay view
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Penthouse)

  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(141 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(17 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • Bay view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • City view
  • 1300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

7.0 out of 10
Good
(10 reviews)
  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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The price is $406
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.5 mi (2.4 km) from Pier 39.

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.1 miles
  • 450 Sutter Building - 3 min walk - 0.2 miles
  • Grace Cathedral - 3 min walk - 0.2 miles
  • Union Square - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.4 miles

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬5 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Stookey's Club Moderne - ‬5 min walk

About this property

InterContinental Mark Hopkins by IHG

InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with safes and designer toiletries. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 96.90 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 2 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 96.90 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 962 out of 1394 reviews
Rating 8 - Good. 247 out of 1394 reviews
Rating 6 - Okay. 119 out of 1394 reviews
Rating 4 - Poor. 36 out of 1394 reviews
Rating 2 - Terrible. 30 out of 1394 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Feb 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
A little dated but the staff was amazing
Stayed 2 nights in Feb 2026

10/10 Excellent

jimen

Stayed 1 night in Feb 2026

10/10 Excellent

jeff

Stayed 3 nights in Feb 2026

8/10 Good

John

Stayed 1 night in Feb 2026

10/10 Excellent

Jose Luis

Stayed 3 nights in Feb 2026

10/10 Excellent

Chrissa

Stayed 3 nights in Feb 2026

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Feb 2026

6/10 Okay

Dale, Scottsdale

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was in okay condition, rooms are tired with little to no additional power by the beds other than for the lamp and clock. No coffee or water in the room, you had to go to the lobby if you wanted either of these items. Seemed to be light on staff, called for room service multiple times before someone answered and we'd tried to call the front desk before arrival to request early checking and no one answered on 4 separate occasions. Ordered room service for breakfast, oatmeal, eggs Benedict and 2 latte coffees, almost $100 with this that and the other added. Way too expensive. - Disappointed and won't be rushing back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was courteous. Beautiful view from the room. Thankfully, a very short, relatively flat walk from the show I went to at the Masonic.
Stayed 2 nights in Feb 2026

6/10 Okay

RICH

Liked: Cleanliness
The room and service were great. I requested a itemized bill. They said they would send to my email. never got it. then the fun began. Every phone number I tried no one answered. web site number 415-392-3434 5 days no answer. Other numbers I end with a friendly bot named Joyce.
Stayed 2 nights in Jan 2026

6/10 Okay

Andres Fuentes, Key Biscayne

This hotel needs renovation. Room’s carpet seems old and full of stains. Just ok, could improve
Stayed 1 night in Feb 2026

10/10 Excellent

Shaun

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 5 nights in Feb 2026

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities
Incredible experience and lovely staff, we got in a bit early and they acocmodated us with earlym check in. The food at the restaurant was fresh and healthy meal options were available. The had daily free coffee until 1030 am which was also a nice touch. The location is also unbeatable right at the top of the hill. It was in the middle of everything and easy to walk or take an uber/cable car.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alzena

Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the accommodations were good. It's an older building, but that's part of the charm!
Stayed 1 night in Jan 2026

8/10 Good

PENNINGTON, Santa Clara

Liked: Cleanliness, amenities
Needs an upgrade
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

6/10 Okay

derek

Business traveler
Liked: Cleanliness
Needs updating
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Stayed 2 nights in Jan 2026

8/10 Good

Tom

Stayed 5 nights in Jan 2026

8/10 Good

Christopher

Stayed 5 nights in Jan 2026

8/10 Good

Victor

Liked: Cleanliness, staff & service
Disliked: Amenities
Dated and in need of something fresh.
Stayed 2 nights in Jan 2026

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