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Room type Options Nightly price Book
Owner Suite
Room with view
538 square feet
1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Honeymoon Suite
Room with view
538 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 2 Bedrooms
Room with view
538 square feet
1 King Bed, 1 Double Bed and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Suite (Master)
538 square feet
1 King Bed, 1 Double Bed and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable San Cristóbal de las Casas hotel in De La Merced with spa services

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Santuario Las Escaleras places you in the heart of San Cristóbal de las Casas, steps from Amber Museum of Chiapas and 3 minutes by foot from La Merced Church. This hotel is 0.2 mi (0.3 km) from Regional Costume Museum and 0.2 mi (0.4 km) from Plaza 31 de Marzo.

Make yourself at home in one of the 12 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.

Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

At Santuario Las Escaleras, enjoy a satisfying meal at the restaurant.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This San Cristóbal de las Casas hotel also offers spa services, a library, and a terrace. Concierge services and wedding services can be provided.

Santuario Las Escaleras is a smoke-free property.

  • Library
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 12
  • Television in common areas
  • Free WiFi
  • Wedding services
  • Airport transportation (surcharge)
  • Smoke-free property
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Santuario Las Escaleras offers 12 accommodations with minibars and bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Second bathroom
  • Iron/ironing board (on request)
  • Hair dryer (on request)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 2

Where to Eat

Santuario Las Escaleras has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Body scrubs
  • Aromatherapy treatments
  • Couples treatment rooms
  • Massages
  • Reflexology

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash.

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: USD 189 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Las Escaleras
  • Las Escaleras Hotel San Cristobal de las Casas
  • Las Escaleras San Cristobal de las Casas

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

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