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Jardines de Luz

2.5 star property

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Photo gallery for Jardines de Luz

A spacious indoor area with a high ceiling, multiple seating arrangements, and potted plants.
A yellow building with a garden, potted plants, and a tree.
A living area with a sofa, a TV, a staircase, and a potted plant.
A hotel room with two beds, a wooden table, a window, and a teal-colored wall.
Family Triple Room | Bathroom | Combined shower/tub, towels, soap, shampoo

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Room service
  • Housekeeping
The current price is $42
$36 nightly
$42 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, Arches of Carmen
    ‪5 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a TV, a painting, and a wooden floor.

Standard Room, 2 Double Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a painting on the wall, a mirror, and a light fixture.

Standard Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and artwork on the walls.

Standard Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • 269 sq ft
  • Sleeps 2
  • Free WiFi

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$32 nightly
The price is $38
Jun 27 - Jun 28
Total with taxes and fees
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About the neighborhood

San Cristóbal de las Casas

Located in San Cristóbal de las Casas (Santa Lucía), Jardines de Luz is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. .This hotel is 0.4 mi (0.7 km) from San Cristóbal de las Casas Cathedral and 0.5 mi (0.8 km) from Plaza 31 de Marzo.

What's nearby

  • Arches of Carmen - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Mesoamerican Museum of Jade - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Faro Burger - ‬5 min walk
  • ‪Huarache Azteca - ‬4 min walk
  • ‪Casa de Las Lolas - ‬4 min walk
  • ‪Restaurant Caminante Las Casas - ‬2 min walk
  • ‪El meson del Taco - ‬4 min walk

About this property

Jardines de Luz

Jardines de Luz offers 25 accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial hotel include an arcade/game room, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:30 AM to 12:30 PM for a fee: MXN 75 per person
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 56 out of 181 reviews
Rating 6 - Okay. 38 out of 181 reviews
Rating 4 - Poor. 14 out of 181 reviews
Rating 2 - Terrible. 14 out of 181 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Francisco

Disliked: Property conditions & facilities, room comfort

You'll get what you paid for! 👍

Bad choice! My Bad choice! It was not what i was expecting! My mistake. 😔 Good breakfast afterall. It night be a Good place for a low budget vacation trip. Gracias! I still love San Cris. 😍
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water to shower for new years day, the shower was falling to pieces literally and the bathroom was flooding most of the time.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Julio César

Liked: Cleanliness, staff & service, amenities
TODO EN GENERAL. HOTEL MUY LIMBIO Y HONESTOS
Stayed 1 night in Feb 2026
Verified

6/10 Okay

alejandro

Liked: Amenities
Disliked: Property conditions & facilities
La ubicación es buena
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ivan

Liked: Staff & service
No me gustó que escanearan mi INE, aparte me hicieran firmar un papel de política de blancos, cuando es algo que se sabe que se ensucian rápido, aparte no había lugar de estacionamiento, y le dieron preferencia a otros huéspedes, aparte la habitación con cama King no tenía aire acondicionado ni calefacción, solo 1 ventana sin protección al jardín con riesgo que alguien entrara a la habitación, Lo peor es que el baño tiene una ventana que sirve como respiradero hacia el cuarto de servicio!! Solo tiene una cortina sobre puesta que se está cayendo!!! Ni siquiera tiene polarizado y era súper incómodo cuando entraban porque se escuchaba y uno se sentía observado, el cuarto hacia un ruido de un zumbido !! Como si estuviera a lado de un cuarto de máquinas o algo, no está insonorizado y para terminar al finalizar te piden que te quedes para checar el cuarto en ningún otro hotel y lugar me habían pedido eso !! La vdd que dejó mucho que desear por el precio, en fin tienen muchas oportunidades de mejora.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable el espacio, habitaciones cómodas y muy accesible por buena ubicación.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Obeth

Liked: Staff & service
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Luis Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado "en charcado".
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Yessenia

Liked: Cleanliness
La regadera no servia
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JOSE MANUEL

Liked: Amenities
Bueno, calidad y precio
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Perla esmeralda

Disliked: Cleanliness, staff & service, property conditions & facilities
Habituación no tan limpia con polvo en las sábanas. No respetaron mi pago realizado, no pudieron realizar mi factura. No dan solución ante este tipo de situación, no lo recomiendo.
Verified

8/10 Good

Ana Mitzi Hernández

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2023
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio en el restaurante, no me gustó mucho las camas son muy bajas
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Francisco José Ortiz

Liked: Cleanliness, staff & service, property conditions & facilities
Es perfecto en precio y calidad, el personal muy amable!!!
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Eder Limbano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una tortura

Debería llamarse jardines de la oscuridad y no jardines de la luz ya que la luz es realmente tenue, O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
Stayed 1 night in Mar 2023
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaban las instalaciones limpias y accesible y cerca del centro
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alejandra

Liked: Staff & service, amenities, property conditions & facilities
Todo super bien buen ambiente exelente lugar buen trato en tamto a limpieza si un poco de polvo en lo q don las cabeceras de las camas
Stayed 1 night in Apr 2022
Verified

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Edel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegar a las 3 y que no esté lista la habitación que podía ocupar desde la 1 es malo, pero la actitud del personal es peor.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Reynol

Liked: Cleanliness, staff & service, room comfort

Confortable

Un hotel en muy buena ubicación, colchones muy viejos y estacionamiento muy reducido. Pero el costo es comprensible
Stayed 1 night in Feb 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estavan un poco desgastadas las camas (duras)
Stayed 1 night in Feb 2022
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto el eco que se produce en la parte baja y se escuchaba demasiado ruido y camas medias duras
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Amado Juan

Liked: Cleanliness
Disliked: Room comfort

Reservaciones

Reserve por internet una habitación superior (cama king size y tina de baño), no me la dieron bajo el argumento de que estaba en reparación me dieron de 2 camas matrimoniales y sin tina de baño.
Stayed 2 nights in Jan 2022