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Siegel Select San Antonio

Property class: 2.5

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Photo gallery for Siegel Select San Antonio

Lobby
Room amenity
Interior
Exterior
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9350 Ih 10 W, San Antonio, TX, 78230
  • Place, Six Flags Fiesta Texas
    ‪10 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Place, Henry B. González Convention Center
    ‪16 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

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About the neighborhood

San Antonio

Located in San Antonio (Medical Center District), Siegel Select San Antonio is within a 10-minute drive of University of Texas at San Antonio and North Star Mall. .This hotel is 8.1 mi (13 km) from Six Flags Fiesta Texas and 9.1 mi (14.6 km) from River Walk.

What's nearby

  • The Shops of La Cantera - 7 min drive - 7.3 miles
  • Six Flags Fiesta Texas - 10 min drive - 8.2 miles
  • River Walk - 13 min drive - 11.0 miles
  • Lackland Air Force Base - 15 min drive - 15.2 miles
  • Henry B. González Convention Center - 16 min drive - 11.9 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Mama Margies Mexican Restaurant - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬14 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Taco Palenque - ‬6 min walk

About this property

Siegel Select San Antonio

Siegel Select San Antonio offers 112 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 112 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), barbecue grills, and discounted use of a nearby fitness facility.
Breakfast is available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 388 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a deposit of USD 25.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio NW Hotel
Candlewood Suites NW Hotel San Antonio
Candlewood Suites San Antonio
Siegel Select Antonio Antonio
Sonesta Simply San Antonio NW
Siegel Select San Antonio Hotel
Sonesta Simply Suites San Antonio NW
Siegel Select San Antonio San Antonio
Siegel Select San Antonio Hotel San Antonio
Candlewood Suites San Antonio NW Medical Center

Siegel Select San Antonio Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 373 reviews
Rating 8 - Good. 111 out of 373 reviews
Rating 6 - Okay. 61 out of 373 reviews
Rating 4 - Poor. 33 out of 373 reviews
Rating 2 - Terrible. 57 out of 373 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, mal cuidado y el servicio o es malo ya que no hacen linpieza de los cuartos y de los baños diario.NUNCA REGRESARÉ
Stayed 3 nights in Apr 2022
Verified review

2/10 Terrible

rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good! I wish they would refund all my money

First they could not find my reservation 2nd they charge $250 deposit and only refund $230.. 3rd they also change $75 per fee 4th the hallways smell a lot like cigarettes. 5th there was dog pee all over 6th there was crumbs all over the stained couch. 7th the table was sticky and also had crumbs. 8th the toilet clogged with only toilet paper. 9th front desk doesn’t answer the phone. 10th everything is outdated!
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Krishna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Front desk

It was wonderful experience. Jason (front desk) was so helpful.
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great time. No issues. Friendly staff.
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

romeo

NO RESPETAN RESERVACIONES

NO RESPETARON MI RESERVACION, OCUPARON MI HABITACION, ESTOY EN ESPERA DE MI DEVOLUCION
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

Christel

Liked: Staff & service, property conditions & facilities
Very basic hotel. Cleanliness could have been much better. Toilet had urine stains around the front base. Kitchen had 1 glass completely STUCK to the shelf and 2 water bottle caps visible in the garbage disposal. Bed was comfortable and it was a decent place to sleep. It served our purpose.
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

Gregory

Liked: Property conditions & facilities
Me pidieron 250 $ de deposito y ya pasaron varios dias y no lo han devuelto
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. But room service didn’t service us. Didn’t bring new clean towels the next day. Only half a roll of toilet paper in the room. Had to go get some from front office. Other than that it was okay. Clean.
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
So I will start with the bad and finish on the positive. The bad I had some stains on my white comforter on the first night, my room smelled smoky even though they don't allow smoking in the hotel rooms, my coffee mugs still had coffee stains in it and some of the kitchen appliances didn't look too clean, and to top it all off I saw 2 roaches in my room. Now personally I don't do insects period. Especially roaches. Now in all fairness I never complained to the staff so maybe they would've tried to make up for any of it but I didn't want to complain I just tried to fix things on my own. Now the good. The staff is soooo nice and accommodating and when I asked for new sheets and towels my first day they immediately provided them no problem. The price wasn't bad for the room. They try very hard to keep the common areas very clean I always saw someone cleaning. The room is very spacious and does have a lot of things you would need. It was also pretty quiet. I also like that the laundry was free. And the location seems good. I'm not too familiar with the area but it seemed like it was pretty close to everything. Only 15 -20 minutes to downtown. So there's lots of positives and some negatives about this place. Hopefully that helps someone else make a decision on moving in.
Stayed 6 nights in Dec 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Feelings

We thought the suite itself was nice and clean and quite spacious. Bed was great and the shower was good. Staff was very friendly and nice. Outside the suite, however, it was a different story. The carpet in the stairs was filthy, the elevator did not smell good, and there were unsavory characters hanging outside at all hours of the day and night. We felt fairly unsafe.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable muy limpio todo
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they had roaches coming from everywhere. My toilet over flooded the first night. Was trash.
Stayed 5 nights in Nov 2021
Verified review

2/10 Terrible

Melissa Dixon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desperately needs updating

The hotel is in desperate need of updating. The pictures of the hotel vs real life are not even the same hotel.
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor cleaning
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure is getting old. You can feel the sway of the building. They had no extra pillows now sheets available. Towels had hair balls from other people stuck in them. There was trash and hair on the bath floor from the last guest
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Jesus

Disliked: Cleanliness, property conditions & facilities
My wife and I decided to stay here for the night. As soon as we walked in the room and turned on the light we saw roaches. More were under sink as well. Not what you expect when you pay for a hotel room. Also hotel staff came to wake us at 11:00am to tell us check out was at 11:00am when it clearly says 12:00pm on their door. I called office right away and they said they would let us stay until 12:00pm. They need to get that cleared up! But more important is that they get rid of the roaches because nobody wants to see that when they get in the room. I would not recommend this hotel and will definitely not stay here again.
Photo of bottom of sink, roaches are in back corner. See close up on other picture.
Check out time says 12:00pm, not 11:00am.
close up of roaches in corner under sink.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Perfect. I didn’t stay for breakfast. Newer place loved the decor. Clean and didn’t smell.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Cecilia

Liked: Staff & service, amenities, property conditions & facilities
Esta muy cómodo, area tranquila con refrigerador muy grande y cocineta en la habitacion
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite roomy and comfortable. The decor was very nice.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Everardo

Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot is very dark. People parked where they shouldn’t be parked. Inside the hotel carpets were very dirty. Smelled like old buildings.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Denman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Great as always!
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Amenities
The price was good, yet the overall clean welcoming feeling was lacking.
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Cheap remodel? Hotel smelled

The check in was very quick. The hotel however had a very odd odor to it and it was worse in my room. The lobby could have been swept and mopped, there were shoe stains and broken chips scattered. The elevator (only one responded during our stay so not sure if both of them were on) had broken chips and finger smudges scattered about the first evening. Our room was on the third floor and the floor upon exiting the elevator creaked and popped when we walked over and this was the case all the way down the hallway. You could tell the floor was very uneven. The walls were thin, I could hear our neighbors and the guests above us had similar issues with the floor. Sounded like they might fall through it. This hotel seemed like it weren’t through a very quick and cheap remodel and it severely shows. The odor was a wet carpet/smoker/pet combination smell. We did not enjoy our stay and wouldn’t not recommend to anyone.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Sylvia

My stay here was great!
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Adanary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had their own kitchen area, kind of like an apartment.
Stayed 2 nights in Sep 2021