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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Exterior
Free daily buffet breakfast
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$82
$70 nightly
$82 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby
Comfort Inn and Suites Near Medical Center
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.6 out of 5, Good, 1,906 reviews
$61 nightly
The price is $71
Feb 18 - Feb 19
Total with taxes and fees
Comfort Inn and Suites Near Medical Center

About the neighborhood

San Antonio

With a stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG in San Antonio, you'll be within a 10-minute drive of River Walk and San Antonio Zoo and Aquarium. .This hotel is 11 mi (17.7 km) from Six Flags Fiesta Texas and 5.1 mi (8.2 km) from San Antonio River.

What's nearby

  • Methodist Hospital Texsan - 19 min walk - 1.0 mile
  • Wonderland of the Americas Mall - 2 min drive - 1.9 miles
  • First Unitarian Universalist Church - 2 min drive - 2.4 miles
  • Dellview Park - 3 min drive - 2.8 miles
  • River Walk - 8 min drive - 6.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Hotel in San Antonio with an outdoor pool and free breakfast
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jennifer

Liked: Room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Karla

Disliked: Cleanliness, staff & service
My husband and I, we stay in there for 2 nights. Front desk not friendly. The soon as we walk in. Housekeeping, was not friendly and they don't do well their job in my room. Water was coming out for the wall. When we take a shower i told the front desks and not even care. We wake up Orly on Sunday, thanks to the fire alarm sound , .
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

6/10 Okay

Jesus

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The room wasnt ready .
Stayed 1 night in Oct 2025

4/10 Poor

Martin

1. Staff cooking breakfast set the fire alarm off at an early hour. 2. I wanted to call the main desk about the alarm and discovered the phone didn’t work. 3 there was no coffee in the breakfast area at all. No one seemed concerned, said it wasn’t working the day before! We packed up and left early!
Stayed 1 night in Oct 2025

6/10 Okay

Alyssa

Traveled with family
Liked: Staff & service
The front desk staff were really nice and helpful and friendly. The overall feel was not super clean and kinda run down.
Stayed 1 night in Oct 2025

10/10 Excellent

Denia

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Jaime, Mission

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Friendly staff. Cleaning and maintenance needs to be more thorough. Extra suite room had no lighting.
Stayed 1 night in Oct 2025

4/10 Poor

Esmeralda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Alissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Holiday Inn Express Standards

The initial room assigned had broken floor tiles, stained walls, carpets, and linens. We we moved to another room which was a bit cleaner by smelled like mold and cigarettes. Never staying here again. The hotel throughout we very dirty and not maintained. I have never experienced this while staying at a Holiday Inn express.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Oct 2025

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist were very kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Renee Maurice Aguilar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, exceptional hotel, but the breakfast while free tasted of made yesterday. I dont want to let that affect my score too much, as it was free!
Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got my moneys worth. Staff super nice. Would stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Jeremy Erick, Death Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Parking lot is in need of serious repair.
Stayed 5 nights in Oct 2025

6/10 Okay

ANTHONY

Stayed 1 night in Oct 2025

2/10 Terrible

Zain

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking lot is in terrible conditions and dry walls are falling apart. Only upside was that the Front desk staff was very helpful and kind
Stayed 3 nights in Oct 2025

10/10 Excellent

Yaritza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym need some work
Stayed 5 nights in Oct 2025

8/10 Good

Delilah, Laredo

Stayed 1 night in Oct 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, property conditions & facilities, room comfort

This Holiday inn is beat up and needs serious atte

The door frame is damaged from break-ins the floor was un level, the toilet was about to fall over anytime anyone sat down on it, the carpet was dirty and sticky in the bedroom, the shower curtain was falling off from the wall a few more tugs and it's going down, there is strange noises at night coming from the walls might be rats or short circuits from electricity
Stayed 1 night in Oct 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location

Room was great. Staff was great. He had late arrival, room was nice and cool. Will stay again.
Stayed 1 night in Oct 2025

4/10 Poor

Anna

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Oct 2025