SureStay Plus by Best Western San Antonio Fiesta Inn

2.5 star property

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Photo gallery for SureStay Plus by Best Western San Antonio Fiesta Inn

Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$61
$52 nightly
$61 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
13535 W Interstate Highway 10, San Antonio, TX, 78249
  • Place, Crystal Ice Palace
    ‪1 min drive‬
  • Place, Huebner Oaks
    ‪2 min drive‬
  • Place, University of Texas at San Antonio
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

San Antonio

With a stay at SureStay Plus by Best Western San Antonio Fiesta Inn in San Antonio (Northwest Side), you'll be within a 5-minute drive of University of Texas at San Antonio and The Rim Shopping Center. .This hotel is 3.5 mi (5.6 km) from Six Flags Fiesta Texas and 12.6 mi (20.3 km) from San Antonio River.

What's nearby

  • Crystal Ice Palace - 1 min drive - 1.2 miles
  • Huebner Oaks - 2 min drive - 1.9 miles
  • Coyote Dog Park - 2 min drive - 1.9 miles
  • University of Texas at San Antonio - 2 min drive - 2.1 miles
  • Six Flags Fiesta Texas - 4 min drive - 2.8 miles

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk
  • ‪Taco Palenque UTSA - ‬7 min walk

About this property

SureStay Plus by Best Western San Antonio Fiesta Inn

Hotel with free parking, near University of Texas at San Antonio
SureStay Plus by Best Western San Antonio Fiesta Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Fiesta
Best Western Fiesta Inn
Best Western Plus Fiesta
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn San Antonio
Best Western Plus Fiesta San Antonio
Plus Fiesta
Best Western Fiesta Hotel
Best Western Plus Fiesta Hotel San Antonio
Best Western Plus Fiesta Inn
SureStay Plus by Best Western San Antonio Fiesta Inn Hotel
SureStay Plus by Best Western San Antonio Fiesta Inn San Antonio

SureStay Plus by Best Western San Antonio Fiesta Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The staff was excellent as well. Thank you again for your allowing us to use the conference room for our meeting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stacey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes everything was great and the staff was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Karen P.

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Brenda

Disliked: Property conditions & facilities
Ac not working was hot in room ac turned on only 2 times during our stay and roaches in room. Breakfast was not good stayed at other rooms with same breakfast but this room was not good. Will Not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised this motel doors faced the atrium versus the outside of the building. It felt more secure.
Stayed 1 night in Oct 2025

6/10 Okay

Juan

Liked: Staff & service
The shower head is very poor quality, the room is very dark, almost no light. Althoug the room is
Stayed 1 night in Oct 2025

4/10 Poor

Samanthia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At breakfast on Saturday, I alerted the front desk that the yogurt was expired by over one full month. They said that’s all they had and did not give any indication of caring at all or removing the expired product. The vent in the bathroom made a crazy noise every time I turned it on so I just did not use it. One of the lights was flickering & I guess the bulb was about to burn out in my room. There was heavy rust on the door hinges & stains in the toilet bowl. I tried to be environmentally friendly and leave my towels on the hook as indicated on the display in the bathroom. It said that only towels on the floor would be replaced, but they replaced all my towels, so that was not helpful to the environment. It was good location & accessible to everything I needed to do downtown & at nearby shopping centers.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and professional.
Stayed 2 nights in Oct 2025

8/10 Good

Carlos, Bremerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM
Stayed 1 night in Oct 2025

6/10 Okay

jonathan

Liked: Cleanliness, staff & service, room comfort
Hotel has seen better days. Not much of a selection at breakfast. Cost of room and location main reason picked this hotel. Staff friendly and met our needs.
Stayed 7 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We really liked it and plan to go back.
Stayed 1 night in Sep 2025

10/10 Excellent

Lizbet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Hotel a little run down but safe area for cars
Stayed 2 nights in Aug 2025

10/10 Excellent

James, York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The beds
Stayed 1 night in Aug 2025

8/10 Good

Dawna

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

clean soft bed

Front desk was wonderful. Grounds were clean. Room had the musty odor of AC not running consistently in Texas. I turned it on full blast and left for dinner. When I got back, the smell was faint. Bed was clean and comfy. The shower head looked like it had not been cleaned in a long time with rust stains or hard water stains or whatever. Looked down to see if a bath was a better option and the drain plug was worse. You could see where the water had been dripping and caused rust on the tub. I showered quickly. Check out was via a text message. Only complaint is that shower.
Stayed 1 night in Sep 2025

4/10 Poor

Alvaro Armando

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Used to be a solid 3 star now is 2 stars hotel.

Staff was really nice, the problem I see is the matress are old in my bed was an area like a pot hole and you need to look a better place i the bed. The shampoo, conditioner and body wash in tbe shawer were switched. And the worst in a second t Room for my brother and wife the room was undone dirty bathroom and beed linens were not clean or they are very old.
Stayed 3 nights in Sep 2025

8/10 Good

Raghuram

Liked: Cleanliness, staff & service
Affordable and provides value. Old building
Stayed 2 nights in Sep 2025

10/10 Excellent

veronica

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Massy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Kristie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Clean room. Clean property. I was impressed. Will stay again.
Stayed 1 night in Aug 2025