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Mercure Salzburg City

Property class: 4

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Photo gallery for Mercure Salzburg City

A historical building with a garden pathway and a person serving a tray with a glass of water and a cup.
A modern bar area with a curved counter, bar stools, and potted plants.
A spacious lobby with modern furnishings, large windows, and a central seating area.
A buffet with various desserts and fruits.
A hotel room with a large bed, a cityscape mural, and two pendant lights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪10 min walk‬
  • Place, Mirabell Palace
    ‪11 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

A double bed with white linens, a red handbag, and a black suitcase on the bed.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a cityscape view, a nightstand, and a window with curtains.

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, a chair, a desk with a laptop, and a window with curtains.

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a view of a cityscape, a purple chair, and a plaid carpet.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Lobby
June Six Salzburg, a Tribute Portfolio Hotel
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 168 reviews
$141 nightly
The price is $163
Sep 6 - Sep 7
Total with taxes and fees
June Six Salzburg, a Tribute Portfolio Hotel

About the neighborhood

Salzburg

With a stay at Mercure Salzburg City in Salzburg (Schallmoos), you'll be within a 15-minute walk of Mirabell Palace and Mirabell Gardens. .This hotel is 1.4 mi (2.2 km) from Old City Hall and 1.4 mi (2.2 km) from Mozart's Birthplace.

What's nearby

  • Mirabell Gardens - 10 min walk - 0.5 miles
  • Mirabell Palace - 11 min walk - 0.6 miles
  • Mozart's Birthplace - 16 min walk - 0.9 miles
  • Salzburg Christmas Market - 17 min walk - 0.9 miles
  • Getreidegasse - 17 min walk - 0.9 miles

Getting around

  • Salzburg Aigen S-Bahn - 6 min drive
  • Salzburg Central Station - 10 min walk
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Die Weisse - ‬3 min walk
  • ‪Taj Mahal - ‬2 min walk
  • ‪Tortelier - ‬7 min walk
  • ‪Ratio Coffee - ‬8 min walk
  • ‪Pescheria Backi - ‬7 min walk

About this property

Mercure Salzburg City

Mercure Salzburg City offers 121 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 121 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Salzburg? This hotel has 2842 square feet (264 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Mercure Salzburg City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,842 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Mercure Salzburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 322 out of 1001 reviews
Rating 8 - Good. 456 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities
Hotel staff was fantastic, room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel around 15 minutes walk from the historic centre of Salzburg. Rooms were comfortable and clean. Staff were the highlight. Very friendly, knowledgeable and professional.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and comfy room, probably could have done with more on the menu in the restaurant
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready on arrival.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with all of the features of a much more expensive facility. I thoroughly enjoyed my time there. I have been to Salzburg many times, but this was the first time in this area of the city. This is a quiet residential neighborhood with easy access to the Hauptbahnhof and all of the sites and sights…The hotel restaurant is very classy, with excellent food and a wide variety of starters, entrees, and desserts. Although quite young, the staff are very charming, attractive, and professional…
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The room was great
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Elco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful staff
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Stacey

Liked: Staff & service
Great location and nice staff but the hotel could use a refresh.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy by road, had to Move rooms Staff handled this extremely well
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Yasmin

The staff were very helpful
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & friendly staff
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Ranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were welcoming and accommodating. Very short walk to central station.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy spot. City is very walkable. Clean. Exactly as offered.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place. Staff was meh.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet area of town. 10 min walk to old town. 5 mins to Trains Friendly staff. Clean and neat hotel
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Nov 2024