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Hotel Neutor Express

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Neutor Express

A balcony with a table and chairs, overlooking a cliff and greenery.
A modern cafe with seating arrangements, a counter with a menu, and a chalkboard with specials.
A conference room with tables and chairs, a projector screen, and a large window.
A hotel reception desk with a modern design, including a patterned tile front, a wooden ceiling, and pendant lighting.
A room with a long table covered with a white tablecloth, displaying various bottles and glasses, and a small table with a candle holder and jars.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry
The current price is $80
$65 nightly
$80 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Neutorstrasse 9, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪9 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room

A hotel room with a bed, a desk with a lamp, a mirror, and a door leading to another room.

Basic Single Room

7.0 out of 10
Good
(18 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A double bed with a chevron-patterned headboard, two bedside lamps, and a small table with a lamp.

Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Basic Twin Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

A hotel room with a bed, bedside tables, a chair, and a view of the outside.

Comfort Double Room, Balcony

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

A hotel room with a bed, a sofa, a table, and a lamp.

Junior Suite, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
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$83 nightly
The price is $99
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Salzburg

A stay at Hotel Neutor Express places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Salzburg Cathedral. .This hotel is 0.8 mi (1.2 km) from Mirabell Palace and 0.2 mi (0.3 km) from Sigmundstor Tunnel.

What's nearby

  • Getreidegasse - 5 min walk - 0.3 miles
  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Old City Hall - 6 min walk - 0.4 miles
  • Salzburg Cathedral - 9 min walk - 0.5 miles
  • Salzburg Christmas Market - 9 min walk - 0.5 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Sternbräu - ‬7 min walk
  • ‪Café Mozart - ‬7 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Arthotel Blaue Gans - ‬6 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬6 min walk

About this property

Hotel Neutor Express

Hotel Neutor Express offers 45 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 101 out of 532 reviews
Rating 8 - Good. 177 out of 532 reviews
Rating 6 - Okay. 140 out of 532 reviews
Rating 4 - Poor. 76 out of 532 reviews
Rating 2 - Terrible. 38 out of 532 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good and helpful staff, Location
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was good, bed comfortable.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location close to the Old Town was excellent; nothing else to recommend it…
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel building I stayed in needs to be renovated
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location good walking distance
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A free complimentary bus ticket in and around the city for the duration of your stay, dry useful!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely and helpful but the rooms were dated and old.location good and beds comfy. Tv no channels but was able to watch my phone on TV so not an old one lol but nothing else. If you are looking for a hotel just for a base to sleep then it's bang on
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this “express” hotel is the location. Otherwise we found it was totally run-down, uncomfortable, and staff lacked people skills. We were there on hot days and had to sleep with the windows/door to the street wide open because the small fan in the room was almost non-functional. The hallway carpets have multiple nasty spots, the walls in the rooms need a good scrub or paint job, and the bathroom sink and tub had hard water stains. Would not recommend.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
First there's a homeless dude sleeping at the lobby. Then I get allergic reaction from the carpet in the room. I don't recommend this place at all it's not even cheap.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
A Good Stay in the Center of the City with Just 1 min to the Bus Stop
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
2 star hotel close to the Cathedral
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Location!!!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Altstadt-Lehel!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Bed was comfy and clean. Room is bare minimum. .
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit started with a broken elevator, so carrying all our luggage up to the 4. Floor was a bit of a hassle. Once we got to our room, we were pleasantly surprised. Room was huge, with an even bigger balcony and a beautiful view. Everything was basic but we didn’t really needed much. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024