6/10 Okay
Sanjeev, Irving
Traveled with family
Sep 21, 2025
Disliked: Amenities, property conditions & facilities
The only thing I liked about the property was its proximity to the train station. However, that possesses challenges as you have a lot of riffraff around the hotel in the evenings and nights. While we did not encounter any untoward incident, we were just careful about going around. It is always better to get a hotel in inside the town of Altstadt which however, may be more expensive. This is more a budget hotel with no refrigerator in the room, no service provided unless asked for, the safe was not working, and even though we stayed four nights, it was never repaired and we had to keep our important documents with another family that was traveling with us. this is a good hotel for someone who is looking at, not a lot of amenities, but just proximity to the station and fast food like McDonald’s, Burger King and Starbucks. The hotel also does not provide any kind of shampoo, conditioner. You are provided with a hand wash and also another body wash that also you are supposed to use for your hair. Overall, I’m very surprised by so many +10 star reviews. However, the front desk was good and was able to even take us to the medical shop when we needed some medicine. That was the only redeeming aspect for the property.
Sanjeev
Stayed 4 nights in Sep 2025
