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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
$114
$98 nightly
$114 total
Total with taxes and fees
Jan 24 - Jan 25

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(131 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby
Crystal Inn Hotel & Suites Midvalley
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 2,809 reviews
$85 nightly
The price is $98
Feb 6 - Feb 7
Total with taxes and fees
Crystal Inn Hotel & Suites Midvalley

About the neighborhood

West Valley City

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Delta Center and Salt Palace Convention Center. .This hotel is 10.3 mi (16.5 km) from University of Utah and 8.8 mi (14.2 km) from City Creek Center.

What's nearby

  • Hale Center Theater - 2 min walk - 0.1 miles
  • Maverik Center - 5 min walk - 0.3 miles
  • Delta Center - 9 min drive - 8.1 miles
  • Salt Palace Convention Center - 9 min drive - 8.1 miles
  • University of Utah - 15 min drive - 11.7 miles

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Tuk Tuk’s of West Valley - ‬5 min walk
  • ‪Beans & Brews - ‬5 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel has 1410 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to January 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1345 out of 2010 reviews
Rating 8 - Good. 425 out of 2010 reviews
Rating 6 - Okay. 137 out of 2010 reviews
Rating 4 - Poor. 53 out of 2010 reviews
Rating 2 - Terrible. 50 out of 2010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Older property but the location is excellent for finding restaurants and bars
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, had free breakfast and an airport shuttle.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful satff, great breakfast, great hot tub
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great. Hot tub was ok
Stayed 1 night in Oct 2025

4/10 Poor

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Up all night with a disrespectful human above us in a room. This is the last time I stay here and put up with STOMPER up all night above us keeping me and my friend awake off and on.
Stayed 1 night in Oct 2025

6/10 Okay

Carla

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Kurtis

Stayed 1 night in Oct 2025

10/10 Excellent

Changduek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt newly renovated — very clean and comfortable. The shower and water pressure were excellent, probably the best I’ve had in a while. I stayed on the second floor, and the only downside was some footstep noise from the room above during the night. If I stay here again, I’d definitely prefer a third-floor room. Overall, a great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and quiet
Stayed 2 nights in Oct 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was super delicious and there was a lot to choose from. Staff was very friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, large size rooms. Very nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Jose G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and nice person thank you
Stayed 1 night in Oct 2025

6/10 Okay

doneilleen

Stayed 1 night in Oct 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Irma

Stayed 2 nights in Oct 2025

6/10 Okay

Steve

Disliked: Cleanliness, property conditions & facilities

Musty small

Starting to show it's age. Room smelled musty like someone smoked in it
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful clean room, even corners and baseboards clean!!!!! No worn furniture or carpet. Very comfortable bed. Truly an excellent five star experience.
Stayed 1 night in Oct 2025

8/10 Good

CHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, room clean
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay and a good location to nearby businesses. Breakfast was a pleasant surprise with burritos and fresh fruit. All was tasty.
Stayed 1 night in Oct 2025

10/10 Excellent

Shanel

Traveled with family
Friendly staff, clean room, nice breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was very clean. I got there early and they had a room made up within 30 minutes. Staff were all friendly and helpful. Pool and spa were clean and well stocked with towels.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Walkable to various restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2025

4/10 Poor

Robyn, Tenafly

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The night front desk clerk is rude and has anxiety when talking to people, which I experienced. The rooms are old. The smoke detectors flash all night long in the rooms. I called and was told this is how the detectors are. The bathroom is old. The sink is right at the door when you walk in the room. It's a Motel not any way a 9 rated hotel. If this were an upgrade, I would hate to see the standard rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet area nice roomy room
Stayed 1 night in Oct 2025