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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Free daily continental breakfast
Lobby sitting area
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
$148
$126 nightly
$148 total
Total with taxes and fees
Dec 27 - Dec 28

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(167 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

Premium bedding, in-room safe, desk, laptop workspace

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

Premium bedding, in-room safe, desk, laptop workspace

King Studio

  • Sleeps 3

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Exterior
Hyatt House Salt Lake City Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,017 reviews
$118 nightly
The price is $139
Dec 27 - Dec 28
Total with taxes and fees
Hyatt House Salt Lake City Downtown

About the neighborhood

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 15 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Salt Lake Temple - 18 min walk - 1.0 mile

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2493 out of 3476 reviews
Rating 8 - Good. 665 out of 3476 reviews
Rating 6 - Okay. 214 out of 3476 reviews
Rating 4 - Poor. 63 out of 3476 reviews
Rating 2 - Terrible. 41 out of 3476 reviews

Reviews

10/10 Excellent

Vitaliy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. This is our third trip. The staff is friendly and kind. The rooms are clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff , very helpful and breakfast was excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Clara

Traveled with partner
Liked: Staff & service
Staff was great and very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the money. Hotel was clean , service was very helpful. I was pleasantly surprised with good, hot breakfast and shuttle service to the airport. Would stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The staff was very friendly and helpful. The room was clean and the bed was very comfortable. I have stayed her several times now and I have never been disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located downtown so it is convenient for walking to places to eat and sightsee. There are hotels closer to Temple Square but they are more expensive.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a late check-in and were upgraded to a

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Staff was great and flexible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location front desk staff
Stayed 4 nights in Aug 2025

10/10 Excellent

AIMANVIR SINGH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for stay; no complaints.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth, IOWA CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to land in SLC. Great breakfast for a hotel buffet. Reasonably priced.
Stayed 1 night in Sep 2025

6/10 Okay

Courtney

Business traveler
An older hotel but was in decent condition. Room was fine. Nothing special. Mattress had a significant dip on one side, so I had to sleep in the middle. You could tell housekeeping did a quick clean before I checked in. There were still strands of hair on the vanity.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Xuemei

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Scott is friendly and efficient. He even offered to pick us up from the airport. We had a great stay, mainly due to the awesome staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, the gal that checked is in was amazing! Clean and comfy! Will stay again.
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort

Nice hotel, good location

I don't know how old this hotel is, but it's starting to show its age carpet and furniture need to be cleaned or replaced. It's just kind of worn out, but it could be a very nice place again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erik, Missoula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi in the room was exactly what was needed after a long day. Good restaurants and entertainment close by.
Stayed 3 nights in Sep 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, breakfast was good. Location is good - close to good restaurant options. The pool was ideal for family fun. The only problem was the Internet. Even after talking with tech support the problem was never fixed.
Stayed 3 nights in Sep 2025

8/10 Good

Rommie

Liked: Staff & service, amenities
Central to most things and transportation from and to the airport. Excellent breakfast and friendly helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erendira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an older hotel, didn’t like it!
Stayed 1 night in Jun 2025