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SureStay by Best Western Salt Lake City Downtown

2.0 star property

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Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels
Lobby
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $119
$101 nightly
$119 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Smith's Ballpark
    ‪8 min walk‬
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Classic Cars International Antique Auto Museum of Utah
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
Crystal Inn Hotel & Suites Salt Lake City
Downtown Salt Lake City
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,649 reviews
$99 nightly
The price is $117
May 10 - May 11
Total with taxes and fees
Crystal Inn Hotel & Suites Salt Lake City

About the neighborhood

Salt Lake City

With a stay at SureStay by Best Western Salt Lake City Downtown in Salt Lake City (Central City), you'll be within a 5-minute drive of Salt Palace Convention Center and Temple Square. .This hotel is 3.6 mi (5.8 km) from University of Utah and 2.1 mi (3.4 km) from Delta Center.

What's nearby

  • Smith's Ballpark - 8 min walk - 0.5 miles
  • Liberty Park - 15 min walk - 0.8 miles
  • Salt Lake Community College - 16 min walk - 0.9 miles
  • Classic Cars International Antique Auto Museum of Utah - 16 min walk - 0.9 miles
  • Salt Palace Convention Center - 5 min drive - 1.6 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 6 min drive
  • 900 South Station - 10 min walk
  • Salt Lake City International Airport (SLC) - 14 min drive

Restaurants

  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪MiaoMiao Cafe - ‬11 min walk
  • ‪The Pearl - ‬10 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 02
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 275 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 186 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Very nicely updated and clean property located a short walk from the light rail. Appreciated the hot breakfast each morning, too.
Stayed 3 nights in Jan 2026

8/10 Good

Lesley

Business traveler
Liked: Staff & service
Friendly staff. Close to downtown.
Stayed 7 nights in Jan 2026

6/10 Okay

Delia

Liked: Cleanliness, staff & service, amenities
Not putting together and didn’t appreciate no water bottles
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Jan 2026

8/10 Good

Lesley

Stayed 7 nights in Dec 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Great customer service.
Stayed 1 night in Dec 2025

2/10 Terrible

Teran

Stayed 2 nights in Dec 2025

6/10 Okay

Alexis

Liked: Cleanliness, amenities
I don’t like the gate and the second room I switched too the heater was horrible it kept getting cold
Stayed 2 nights in Dec 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, gated hotel. We had an amazing stay. Its pet friendly and very close to downtown.
Stayed 3 nights in Dec 2025

8/10 Good

Leticia

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Max

Stayed 1 night in Nov 2025

2/10 Terrible

Dee

I didn't even stay there. The front desk clerk was rude.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Business traveler, Traveled with family
Room was clean, staff was courteous, and the fact that it was gated and had cameras was a major plus (+)
Stayed 2 nights in Nov 2025

4/10 Poor

Curtis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the walls are so thin you can hear everything going on outside. The shower had what looked like red dye on the walls and the light switches had visible dirt on them.
Stayed 1 night in Nov 2025

8/10 Good

Sarah, Boise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Conveniently located to downtown, surprisingly quiet, safe with a gated entry and outdoor access to the rooms vs a noisy hallway. Room was well set up, clean, bed was comfortable, serves a full breakfast. I would stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Tim

Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 3 nights in Oct 2025

8/10 Good

Sandra

Traveled with family
Clean room. Clean breakfast area and lobby
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and the location was good. The staff were helpful and the daily breakfast had several hot items that are better than other continental breakfast options from other properties. Really liked that the parking lot had a gate.
Stayed 3 nights in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
People are really loud
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Stayed 1 night in Oct 2025

8/10 Good

jonathon

Stayed 2 nights in Oct 2025