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SureStay by Best Western Salt Lake City Downtown

2.0 star property

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Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$86
$73 nightly
$86 total
Total with taxes and fees
Dec 26 - Dec 27

Explore the area

View in a map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Classic Cars International Antique Auto Museum of Utah
    ‪16 min walk‬
  • Place, Salt Palace Convention Center
    ‪5 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Quality Inn Salt Lake City Downtown
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.8 out of 5, 1,001 reviews
$79 nightly
The price is $92
Dec 21 - Dec 22
Total with taxes and fees
Quality Inn Salt Lake City Downtown

About the neighborhood

Salt Lake City

With a stay at SureStay by Best Western Salt Lake City Downtown in Salt Lake City (Central City), you'll be within a 5-minute drive of Salt Palace Convention Center and City Creek Center. .This hotel is 3.6 mi (5.8 km) from University of Utah and 1.9 mi (3 km) from Temple Square.

What's nearby

  • Smith's Ballpark - 8 min walk - 0.5 miles
  • Liberty Park - 15 min walk - 0.8 miles
  • Salt Lake Community College - 16 min walk - 0.9 miles
  • Classic Cars International Antique Auto Museum of Utah - 16 min walk - 0.9 miles
  • Salt Palace Convention Center - 5 min drive - 1.6 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Sonic Drive-In - ‬10 min walk
  • ‪The Pearl - ‬9 min walk
  • ‪Space Tea - ‬6 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near City Creek Center
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 02
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 260 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 190 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, room comfort

We slept comfortably

The beds were comfortable and the room was clean. The area around the hotel was a bit rough with a homeless person sleeping in front of the hotel, but I appreciated the gated parking
Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with family
Liked: Staff & service

Nice

Friendly staff. Bathroom had bugs and the bed dipped in the middle… so two people ended up on top of each other. The in room AC was loud
Stayed 1 night in Sep 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

2/10 Terrible

Daneka

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn’t very clean, the rooms weren’t sound proof and the shower was broken.
Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly but front desk assigned me to two different rooms which hadn’t been cleaned by room service yet. We were finally able to get a room on our third attempt and after all the walking back and forth with our grocery bags and belongings. Manager did not charge us for the upgraded room due to the inconvenience so that was a plus. The surrounding area has some homeless and probably the kind of environment that you definitely not want to walk around especially at night. The room was clean and came equipped with a fridge, microwave and free WiFi with free parking available as well. Overall we weren’t expecting some five star hotel but just clocking off of work tired and just needing a place to shower and put our feet up, this hotel was sufficient enough to do so and reasonably priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Aug 2025

10/10 Excellent

Halleh

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities
Lean, gated parking, quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is well maintained for an older property. The best parts were the friendly staff and the hot, full breakfast! The worst parts were the 'too soft' bed and the part of downtown you would not want to go for a morning walk.
Stayed 1 night in Aug 2025

6/10 Okay

Terry

Liked: Cleanliness, room comfort
Breakfast was sad no sausage as advertised and not many options
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel everything I needed as a solo male traveler. It had a frig, a microwave, free gated parking, decent internet, an outside pool and a free breakfast at a really low rate. After all the taxes and surcharges I think I only paid $95 so it was very affordable. The location is not great as it’s maybe a mile from the busier parts of downtown and yes I did see some homeless people in the area but it worked well for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Quinn

Stayed 1 night in Jul 2025

8/10 Good

Eden

Stayed 2 nights in Jul 2025

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rizza, Los Angeles

Stayed 3 nights in Jun 2025

8/10 Good

Lynell or Brad

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and clean.

Fabulous, clean hotel i had just 2 issues, 1-the noise from outside, totally not your fault but im not sure i will stay here again because of the noise. 2- please.have the AC on and running before guests arrive. I checked in around 9pm and my room was so hot that it did not cool off all night.
Stayed 1 night in Jul 2025

4/10 Poor

Carolina, El Paso

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
This is more like a Motel absolutely not for families. This is more for single persons, bikers, truck drivers, construction workers or homeless.
Stayed 1 night in Jul 2025

10/10 Excellent

Cherri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Room was nice. Will stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Brad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, VERY dirty Hair in tub hair on floor. very loud guests (not in their control) but when I asked for it to be corrected they never acted on it. said they would call and did not. I ended up leaving early and did not get a refund for the days I was not there. first night basically did not sleep because of the noise. Tough part is they just do not follow-up to make it better.
Stayed 3 nights in Jun 2025

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Quiet clean room and decent breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeana

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like how it had a gate at night that locked ppl out unless you had your key card in the area where the motel is and it was vary clean and quite.
Stayed 1 night in Jun 2025