Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Exterior
Reception
Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$105
$88 nightly
$105 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Lord Beaverbrook Rink
    ‪3 min walk‬
  • Place, Market Square
    ‪12 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(113 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Saint John

A stay at Holiday Inn Express Saint John Harbour Side by IHG places you in the heart of Saint John, steps from Lord Beaverbrook Rink and 7 minutes by foot from Fort Howe. .This hotel is 0.6 mi (1 km) from Place Fort La Tour and 0.7 mi (1.2 km) from Market Square.

What's nearby

  • Lord Beaverbrook Rink - 3 min walk - 0.2 miles
  • Fort Howe - 7 min walk - 0.4 miles
  • Market Square - 12 min walk - 0.6 miles
  • Saint John Trade and Convention Centre - 15 min walk - 0.8 miles
  • TD Station - 16 min walk - 0.9 miles

Getting around

  • Saint John, NB (YSJ) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Deluxe Fish & Chips - ‬5 min walk
  • ‪Peppers Pub - ‬19 min walk

About this property

Holiday Inn Express Saint John Harbour Side by IHG

Hotel in Saint John with an indoor pool and free breakfast
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Saint John? This hotel has 3283 square feet (305 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Yes. Good. The hostess at breakfast was super nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy, NEW GLASGOW

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and ease, rooms were great and the pub down under is great and within walking out the back door
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities
Everything was better than expected
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, modern and efficient. The parking was a bit cramped, but accommodations were made for all. Overall a very nice overnight travel stay.
Stayed 1 night in Oct 2025

6/10 Okay

Ali, yellowknife

Liked: Property conditions & facilities
Disliked: Staff & service
The staff in reception section need to be improved
Stayed 2 nights in Oct 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Oct 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was nice, hot tub was hot Beds very comfortable
Stayed 1 night in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service
Friendly, helpful staff. Clean room. Uncomfortably soft/mushy bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a very comfortable bed. Really appreciate the black out curtains. Staff at the front desk were very pleasant for both check in and out.
Stayed 1 night in Oct 2025

8/10 Good

Jean-Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Oct 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Very nice hotel love all the bright colors very welcoming. The night clerk was amazing quick check in. Room was nice what I expected. Breakfast is good. Good variety. The pancake machine actually makes a decent sized pancake not a little dollar sizes. Staff for breakfast was very nice on top of picking up things very clean. Pool was on the cold side a little bit. Hot tub was great very big deep like 4 ft deep. Right by the harbor really cool big cranes and stuff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie, Lake Loon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express Saint John Harbourside is clean, quiet, comfortable and very pet-friendly! We had a wonderful mini-vacation to explore Saint John and area. We will definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Limited dining options in area.
Stayed 3 nights in Sep 2025

10/10 Excellent

LaJuan

Traveled with partner
Liked: Cleanliness
Parking garage doesn’t accommodate anything taller than 6ft. Which we were taller than that. Upper deck has limited spaces. Otherwise you have to park off property
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with pets, Traveled with family
Liked: Amenities
Great stay friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Room was very clean. Nice touch having Dove products in the bathroom. Parking was easy and breakfast had plenty to choose from. Downside is its a bit of a noisy area both outside and inside the hotel, and our shower had a partially clogged drain. We only stayed for a quick one night stay and it met our needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Boudu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a pre-ferry stay
Stayed 1 night in Sep 2025

8/10 Good

Francine

This hotel could use some upgrading as carpets are in poor condition. It is in an OK location but construction in the area limits access to the harbour area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing about this Hotel was the front desk service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Staff!! John on the 3 to 11 shift Saturday September 27 was fantastic, helpful and super friendly!!! Also Tasha the lady who worked the breakfast on Sunday September 28 went above and beyond to made sure I enjoyed my breakfast!! The room was big and clean and beds were comfortable and pillows were great. Awesome views of the Saint John Harbor and there were fireworks last night as a surprise. Will definitely stay there again. Hot tub was beyond amazing!!!!! Thank you HI Express Saint John.
Stayed 1 night in Sep 2025

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect front desk guy!! Silver hair amazing!
Stayed 1 night in Sep 2025