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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Indoor pool
Property amenity
Premium bedding, down comforters, pillowtop beds, in-room safe
Daily buffet breakfast (CAD 18.00 per person)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$100
$84 nightly
$100 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
10 Portland Street, Saint John, NB, E2K4H8
  • Place, Market Square
    ‪7 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪10 min walk‬
  • Place, TD Station
    ‪11 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 203 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

8.4 out of 10
Very good
(18 reviews)
  • Harbor view
  • 203 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Room amenity

Standard Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(16 reviews)
  • Harbor view
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 230 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 230 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 268 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(3 reviews)
  • 212 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
Uptown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
$97 nightly
The price is $115
Apr 26 - Apr 27
Total with taxes and fees
Delta Hotels by Marriott Saint John

About the neighborhood

Saint John

A stay at Crowne Plaza Saint John Harbour View by IHG places you in the heart of Saint John, steps from Lord Beaverbrook Rink and 5 minutes by foot from Fort Howe. .This hotel is 0.6 mi (1 km) from Market Square and 0.7 mi (1.1 km) from Saint John Trade and Convention Centre.

What's nearby

  • Lord Beaverbrook Rink - 3 min walk - 0.2 miles
  • Market Square - 7 min walk - 0.4 miles
  • Saint John Trade and Convention Centre - 10 min walk - 0.6 miles
  • TD Station - 11 min walk - 0.6 miles
  • Saint John City Market - 15 min walk - 0.8 miles

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Deluxe Fish & Chips - ‬8 min walk
  • ‪Peppers Pub - ‬16 min walk

About this property

Crowne Plaza Saint John Harbour View by IHG

Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Harbourvue Horizon, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 5700 square feet (530 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 538 reviews
Rating 8 - Good. 130 out of 538 reviews
Rating 6 - Okay. 54 out of 538 reviews
Rating 4 - Poor. 22 out of 538 reviews
Rating 2 - Terrible. 13 out of 538 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

10/10 Excellent

Raumil, halifax

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Staff was nice and tried to help but the room was cold when we entered like really cold and we tried to put the heat on and the heater was broke. Tried to turn the bathtub on and the water was brown. Then waited for about 20 to 30 minutes for the attendant to come upstairs to check then they switched us rooms. That room wasn’t too bad but the room never really got super warm either was expecting a little bit more for the crown Plaza.
Stayed 1 night in Dec 2025

10/10 Excellent

Paryse

Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a chair with a huge gross looking stain on it. The pool which is why we booked this hotel was closed do 24hours for the second time we’ve stayed here. The restaurant on site didn’t have two of the dishes we wanted or a drink my husband ordered. Our room shower drain was so clogged when I took a Shower it flooded our bathroom. We had to use all the room towels to clean it up and have no clean towels for our shower the next day as we only stayed on night. The staff them selves were exceptionally nice and kind but offered us nothing in way of accommodation. Also as a family I wouldn’t recommend this hotel to other families it is not fun for small children seeing as this was our second stab with no pool. A dirty room and clogged shower still cost us full price.
Stayed 1 night in Dec 2025

10/10 Excellent

renato

Stayed 2 nights in Nov 2025

10/10 Excellent

Lorriann

Business traveler
Liked: Cleanliness, staff & service
Staff at check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

8/10 Good

Chung Yu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience is good. The bed is really comfy. But the AC inside the room was quite noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

wendy

Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Nov 2025

10/10 Excellent

Charity

Stayed 1 night in Nov 2025

10/10 Excellent

Stina

Liked: Cleanliness, amenities, property conditions & facilities
Nice place AMAZING STAFF
Stayed 1 night in Aug 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities
Nice big updated room with big windows. Customer service was very good also. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Angelisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we walked in the front door, we were thrilled with our stay. The gentleman at the front desk during check-in was incredibly friendly and welcoming. The lobby was clean. Our sixth floor room was immaculate. The only thing we weren't struck on was the dated jacuzzi tub in the room. While it was not in working order, we know how difficult the jets can be to clean properly (we used to own the exact same tub).That being said, it was our only "complaint". Every staff member we encountered was friendly and warm. Even the elevator and corridors smelled and appeared clean. The restaurant downstairs served delicious, reasonably priced food. Don't be fooled by the "fancy" appearance; the restaurant was welcoming and accessible. The front desk clerk happily helped us secure transportation to a nearby venue for a concert. Check-out the next morning was smooth and pleasant. We enjoyed a king sized room and found the price to be overly affordable. Overall, we very much enjoyed our stay and wouldn't hesitate to return again if we were back in Saint John for an event at TD Station.
Stayed 1 night in Nov 2025

4/10 Poor

Miranda

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel. It has been refurbished and was done very poorly- lots of obvious quick fixes everywhere (paint peeling on doors and doorframes, tiles quickly slapped together that dont quite join up, curtain rods installed crooked, the list goes on and on). Window in our room was dirty and one part permanently fogged up so you couldnt see out. Elevator floor was dirty and sticky. We paid extra for breakfast in the hotel it and it was terrible- quality of food was simply awful, dry muffins, cold eggs, watered down juice- we left our table quickly after sitting down it was not eatable. Unfortunate hotel experience, but the staff were ok- however the facility and services offered were a real disappointment.
Stayed 1 night in Nov 2025

8/10 Good

Kristal

Traveled with family and small children
Liked: Cleanliness
Very clean rooms and Daily service , good breakfast , Pretty decent restaurant The second night there was an unruly and creepy guest in the pool area , was asked to leave but wasn’t at first . Eventually they were able to get it under control but I would of like to see it happen faster As a female traveller with children my second night I didn’t feel as comfortable in the hotel as the first night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert, Peterborough

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Totally shocked that there’s no food service after 21:00 - unbelieveable!!
Stayed 1 night in Nov 2025

6/10 Okay

Denver

Liked: Cleanliness, staff & service
The stay was just okay nothing to amazing not worth the money
Stayed 1 night in Nov 2025

8/10 Good

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

GREG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Excellent hotel, quiet and safe. Bar and restaurant on premises very, very nice. Great staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Unwelcome experience

I had an unpleasant experience in the pool area. About 5 minutes into the pool area about 30 children entered with parents. I would have planned around it if there was a sign or notice on the door. Also, the pool should be adult only after 7pm.
Stayed 3 nights in Oct 2025