Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪5 min walk‬
  • Place, Assembly Hall Theater
    ‪6 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

Classic Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Royal Tunbridge Wells

A stay at Royal Wells Hotel places you in the heart of Royal Tunbridge Wells, within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre. .This hotel is 0.5 mi (0.8 km) from Assembly Hall Theater and 0.6 mi (0.9 km) from Calverley Grounds.

What's nearby

  • Tunbridge Wells Museum and Art Gallery - 5 min walk - 0.3 miles
  • Trinity Theatre - 5 min walk - 0.3 miles
  • Assembly Hall Theater - 6 min walk - 0.4 miles
  • Calverley Grounds - 8 min walk - 0.4 miles
  • Pantiles - 12 min walk - 0.7 miles

Getting around

  • Tunbridge Wells Station - 11 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬5 min walk
  • ‪The Opera House (Wetherspoon) - ‬6 min walk
  • ‪Greggs - ‬5 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Côte - ‬7 min walk

About this property

Royal Wells Hotel

Edwardian hotel with a restaurant and a bar
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at The Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Royal Tunbridge Wells? This hotel has 915 square feet (85 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2021
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1006 reviews
Rating 8 - Good. 307 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Could not fault our stay. Staff wonderful, rooms a good size and super clean. Food for evening meal and breakfast was great. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were well equipped with thoughtful detail and spacious. Bathroom was well equipped with safety rail and bathmat provided. Good range of bathroom accessories. Parking was fine but we arrived early and the carpark was full by short time later. Poor choice at breakfast. No continental breakfast availability No flexibility. My wife had cereal and toast and we had two teas. Not a pot of tea. Cost was too high, Very good serving staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Big clean room ,comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles, Montgomery

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Kevin

The hotel has character. Room 5 bathroom has been poorly designed
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building and attentive staff. Close to town for walking. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bougie, high end, lowkey hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a nice welcoming greeting on arrival. The room was very clean and it even had an ironing board and iron. The meals there are delicious and the restaurant area is lovely. It's great that you can just pull up in their carpark, there is plenty of room to park.Fantastic stay and we would go again to this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Royal Wells Room was very comfortable and inviting !
Stayed 1 night in Aug 2025

8/10 Good

Pat

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely attitudes from staff members reflective of the attitudes of people we encountered in the area. Room was lovely although very creaky floorboards
Stayed 3 nights in Aug 2025

6/10 Okay

Petros

Liked: Staff & service, room comfort

Has real potential, but with several key issues

A decent stay. Good location, helpful staff and comfortable room. Free parking as well. However, a couple of things really let it down. Firstly the noise on Sunday night from the birthday celebrations in the ground floor function room. Totally unacceptable with no advance warning. We were on the top floor and kept awake until midnight due to the thumping music and shouting from guests. Second was the 2 taps on the bathroom sink. This is not only inconvenient, but also risks getting burned, due to the piping hot water. Thirdly, the buffet area of the breakfast was limited to say the least, plus very dirty around the window sill areas with numerous dead flies etc. Sadly wouldn't be able to highly recommend this to other travellers, unless the hotel takes these things onboard, and makes some adjustments. Finally, the price was somewhat steep, albeit it was a bank holiday weekend
Stayed 2 nights in Aug 2025

10/10 Excellent

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing stay, bed was so comfortable, staff were very friendly. Will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with great warm service and really good food. Our room was lovely and looked over the back of Royal Wells.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful, we had an incident with my lipstick on our bedroom carpet, the staff were amazing at sorting this out - unfortunately the carpet was probably the thing which let this stay down, as it was a bit worse for wear. However, the rest of the room and hotel was very nice. Breakfast was really good with plenty of choice of both cold and hot food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with character.

Excellent hotel with character throughout the building. First class service all round especially from the House Manager who welcomed us at check in.
Stayed 1 night in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food and Staff were great and the price was fantastic
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and the breakfast was so nice. Lovely property the only two things I would say is there was plenty of room for a king sized bed at least so a double was a little small. And air conditioning would of been amazing especially when it is very hot outside one tiny small fan done nothing but that aside we were very happy with the hotel
Stayed 1 night in Aug 2025