ibis Rotorua

Property class: 3.5

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Photo gallery for ibis Rotorua

Restaurant
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Front of property
Outdoor dining
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$91
$79 nightly
$91 total
Total with taxes and fees
Apr 23 - Apr 24

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Rotorua

With a stay at ibis Rotorua, you'll be centrally located in Rotorua, within a 10-minute drive of Skyline Rotorua and Eat Street. .This hotel is 0.2 mi (0.2 km) from Matariki Hangi & Maori Cultural Performance and 0.2 mi (0.4 km) from Lake Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

ibis Rotorua

Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features wireless internet access (surcharge), concierge services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1002 reviews
Rating 8 - Good. 385 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

matt

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026

4/10 Poor

KYUNG HWA

Traveled with family
Liked: Amenities
Too much for service fee
Stayed 1 night in Jan 2026

6/10 Okay

Kelsy

Traveled with partner
Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and fantastic bed and bedding. Wonderful nights sleep.
Stayed 2 nights in Jan 2026

8/10 Good

Sandip

Liked: Cleanliness, staff & service, amenities
Nice. Parking difficulties for the hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Traveled with group
This place was fine for a mid range hotel. It just needed a better breakfast and an updated bathroom. The bathrooms are very old
Stayed 4 nights in Jan 2026

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Watson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean! Staff were excellent!
Stayed 2 nights in Jan 2026

6/10 Okay

Abhishek, Auckland

Traveled with family and small children
YES. ALL GOOD.
Stayed 1 night in Jan 2026

8/10 Good

Shazil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was free and dinning opitions travel with kids and the family enjoyed thestay
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, and hitel was only short walk to eating areas which was perfect. A great place to stay for our small vacation
Stayed 2 nights in Jan 2026

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small and rubbish was under the bed
Stayed 1 night in Jan 2026

6/10 Okay

Maria

I am aware that there is a tight turnaround time for the rooms to be cleaned each day and after a stay, however there was thick dust and food rubbish left under the beds on arrival
Stayed 3 nights in Dec 2025

10/10 Excellent

BARRY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026

8/10 Good

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited when its full as people that visit the restaurant use the parking as well.
Stayed 3 nights in Dec 2025

4/10 Poor

Leigh

Traveled with family
Our first time stay in ibis, Check in not convenient and long wait for check in, even we already done online check in and select the time frame for our arrival(12-3pm). Rooms are not ready when we arrived at 3pm. One of our two room are quite small, breakfast are not worth it. Location and parking are very good.
Stayed 2 nights in Dec 2025

4/10 Poor

Malcolm

Traveled with partner
Disliked: Property conditions & facilities
Room not ready at Check in, no soap in bathroom, TV channels with poor reception.
Stayed 3 nights in Dec 2025

4/10 Poor

DALI

Stayed 1 night in Jan 2026

8/10 Good

Ho Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, amenities, property conditions & facilities
Yes was very pleased beds very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth Isaac, Campsie

Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
There was an issue with a water leak in my original room the staff were amazing and so helpful. They moved me to a different room and sorted things quickly at an extremely busy time. Comfortable bed, clean and tidy.
Stayed 1 night in Dec 2025