Let's start with the few good things:
- Location is 100% perfect, you can walk to most major Rome sights (Pantheon, Trevi, Vatican, Spanish steps). You only need to take a bus to see the roman ruins & Colosseum.
- The host was accomodating to early check-in & late check-out requests. This is the ONLY reason I'm not giving this place 1 star
Now, on to the myriad problems:
- Communication is abysmal. You can whatsapp them but it sometimes took a DAY to get an answer
- There were no actual blankets in the apartment, only sheets to cover yourself with. It took me three requests for someone to actually come over and provide them
- No dishwashing liquid! After asking, they still did not provide as they thought I would buy some myself. Note - sponge was included, there's no logic to this
- No extra garbage bags
- No cutting knives, despite a fully stocked kitchen with pots & pans. After requesting, they did not deliver any
Overall, I will be avoiding any MyExtraHome managed properties in the future. Absolutely horrendous service