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Hôtel Universel in Rivière-du-Loup

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Photo gallery for Hôtel Universel in Rivière-du-Loup

A modern hotel with a prominent entrance, outdoor seating, and a parking area.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A modern hotel lobby with a reception desk, a staircase, and a cityscape view.
A modern restaurant with round tables and chairs, a patterned floor, and a unique ceiling design.
A rooftop pool area with a glass-enclosed building, outdoor seating, and a waterfall feature.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $163
$137 nightly
$163 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Place, Musée du Bas-Saint-Laurent
    ‪18 min walk‬
  • Place, Cégep de Rivière-du-Loup
    ‪3 min drive‬
  • Place, Centre Culturel Berger
    ‪4 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(153 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Excellence Room 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Excellence Room 2 Queen Beds

8.4 out of 10
Very good
(71 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a chair, and a view of the city.

Classic Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

A bedroom with a bed, a sofa, and a wall with a geometric design.

Classic Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a sofa, and a desk.

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Room

A hotel room with a bed, a sofa, a desk, a chair, and a small table with a plant.

Excellence Room

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Club Room

A modern hotel room with a bed, a sofa, a desk, and a chair.

Privilege Club Room

9.2 out of 10
Wonderful
(44 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

A modern bedroom with a bed, a sofa, and a wall-mounted TV.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Pool View

7.2 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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4.6 out of 5, Wonderful, 2,178 reviews
$126 nightly
The price is $150
Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Rivière-du-Loup

A stay at Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, within a 5-minute drive of Centre commercial Rivière-du-Loup and Musée du Bas-Saint-Laurent. .This spa hotel is 1.3 mi (2.1 km) from Centre Culturel Berger and 1.4 mi (2.2 km) from Cégep de Rivière-du-Loup.

What's nearby

  • Centre commercial Rivière-du-Loup - 10 min walk - 0.6 miles
  • Musée du Bas-Saint-Laurent - 18 min walk - 1.0 mile
  • Cégep de Rivière-du-Loup - 3 min drive - 1.2 miles
  • Centre Culturel Berger - 4 min drive - 1.7 miles
  • Centre Premier Tech - 4 min drive - 1.7 miles

Restaurants

  • ‪Subway - ‬16 min walk
  • ‪Tim Hortons - ‬10 min drive
  • ‪Brulerie Ange Ou Démon - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬15 min walk

About this property

Hôtel Universel in Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 300 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy international cuisine at Restaurant - Boreal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rivière-du-Loup? This hotel has 183 square feet (17 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 054854, 2026-11-30

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1339 out of 2305 reviews
Rating 8 - Good. 596 out of 2305 reviews
Rating 6 - Okay. 232 out of 2305 reviews
Rating 4 - Poor. 90 out of 2305 reviews
Rating 2 - Terrible. 48 out of 2305 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room, quiet surroundings and a thoughtful and helpful staff We enjoyed our stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, comfortable, and lots of amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The food in the restaurant was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and quiet. Convenient restaurant on site
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room large and clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, restaurant is terrific, staff pleasant, helpful and accommodating of non French speakers
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Clean room, really nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
All of the above Great restaurant meal, comfy beds
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late, tired and weary. Greeted by friendly staff given a clean cozy room. Morning coffee was excellent in room and in the nice restaurant. Would stay here again. Staff are A1.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Marie-eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! We love this property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities
Nice staff and room for the price
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for traveling, have stayed there many times but this time the room we stayed in had a very loud banging AC/ air conditioner which kept us awake all night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Just found the dinner to be quite expensive based on the food we ordered. But all in all a good experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Good regional hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bertalint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, restaurant and pool. We found the room very small. It was difficult to ft
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wylie

Liked: Cleanliness, amenities, property conditions & facilities
Pool and room were great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service
Beautiful location and nice pool
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service was amazing.
Room service :)
Stayed 1 night in Dec 2025