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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Cabaña Jungle View 1 Bed
248 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Casita Jungle Rooftop Pool
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Casa Arena
Room with view
2260 square feet
4 King Beds
Room sleeps 8 guests
(up to 5 children)
Select dates to see price
Casita Loft Ocean View with Pool
Room with view
2325 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Casa Coco
Room with view
2906 square feet
5 King Beds
Room sleeps 10 guests
(up to 5 children)
Select dates to see price
Casita Jungle with Pool
323 square feet
1 King Bed and 1 Queen Futon
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Casa Palma
Room with view
3229 square feet
4 King Beds
Room sleeps 8 guests
(up to 5 children)
Select dates to see price
Casita Ocean View with Pool
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Casa Palapa
Room with view
18503 square feet
4 King Beds and 1 Double Bed
Room sleeps 10 guests
(up to 5 children)
Select dates to see price
Cabaña Ocean View 2 Beds
Room with view
248 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Casita Ocean View
Room with view
624 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Casa Viento
Room with view
17653 square feet
1 Double Bed, 3 King Beds and 1 Queen Bed
Room sleeps 10 guests
(up to 5 children)
Select dates to see price
Cabaña Ocean View 1 Bed
Room with view
323 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with pools and private beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Laundry facilities

With a stay at Papaya Playa Project in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This upscale hotel is 4.2 mi (6.7 km) from Tulum Mayan Ruins and 1.9 mi (3 km) from Playa Paraiso.

Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. A complimentary continental breakfast is served daily from 7:30 AM to noon.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Papaya Playa Project you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Onsite uncovered self parking is complimentary. The property offers extended parking privileges to guests.

Papaya Playa Project has designated areas for smoking.

  • Daily
  • Number of outdoor pools - 2
  • Number of bars/lounges - 1
  • Full-service spa
  • Number of beach bars - 1
  • Free beach club on site
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Free beach cabanas
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Evening entertainment
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Nightclub
  • Swimming pool
  • Safe-deposit box at front desk
  • On private beach
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Long-term parking
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 87
  • Number of floors - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Number of stairs to reach property 1
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Papaya Playa Project offers 87 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower only
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Art supplies
  • Composting
  • Eco-friendly toiletries
  • Recycling
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Where to Eat

A complimentary continental breakfast is served each morning between 7:30 AM and noon.

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Surf lessons - onsite
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Reflexology
  • Massages on beach
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Guest will receive an email before arrival 72 hours

Contactless check-in is available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Papaya Playa
  • Papaya Playa Project
  • Papaya Playa Project Hotel
  • Papaya Playa Project Hotel Tulum
  • Papaya Playa Project Tulum
  • Papaya Project
  • Playa Papaya
  • Playa Papaya Project
  • Playa Project
  • Papaya Playa Project Hotel
  • Papaya Playa Project Tulum
  • Papaya Playa Project Hotel Tulum

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

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