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CheapTickets Verified Reviews
3.3 of 5 guest rating
Room type Options Nightly price Book
Room, Beach View
388 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 2 Double Beds
258 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Beachfront
388 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
24 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, Garden View
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Pool View
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, Garden View
269 square feet
2 Double Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
2 Double beds room, jungle view
269 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachfront hotel with calming spa services

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
24-hour front desk

Located in Tulum (Zona Hotelera), Hotel Zulum is steps from Tulum Beach and a 4-minute drive from Tulum National Park. This beach hotel is 5.9 mi (9.5 km) from Tulum Mayan Ruins and 3.6 mi (5.7 km) from Playa Paraiso.

Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Zulum, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Hotel Zulum has designated areas for smoking.

  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Number of restaurants - 2
  • Number of bars/lounges - 2
  • Full-service spa
  • Snack bar/deli
  • Designated smoking areas
  • 24-hour front desk
  • Beach umbrellas
  • Laundry facilities
  • Tours/ticket assistance
  • Beach towels
  • Total number of rooms - 35
  • Free self parking
  • Beach sun loungers
  • Accessible airport shuttle
  • Free WiFi
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Zulum offers 35 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Ceiling fan
  • Free bottled water
  • In-room massage available
  • Shower only
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Zulum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 750 per pet, per day
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: MXN 875 per person (one-way)
  • Pet fee: MXN 750 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Zulum
  • Hotel Zulum tulum
  • Zulum
  • Zulum Hotel
  • Zulum tulum
  • Hotel Zulum Hotel
  • Hotel Zulum Tulum
  • Hotel Zulum Hotel Tulum

We should mention

Children 8 years old and younger are not permitted at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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