4/10 Poor
Fuad
Nov 21, 2025
The overnight male hotel receptionist named PAOLO was rude and unprofessional
He refused to let my friend come up the elevator just to retrieve his backpack from My room
Even though my EXPEDIA booking stated that up-to two guests were permitted under my booking, the hotel receptionist made a stink and wouldn't allow my buddy just to come up the elevator to get his backpack(!)
The receptionist made my friend wait in the lobby while I went upstairs and another hotel clerk followed me upto my room to get my friend's backpack
I have no idea why the hotel treated my friend as an intruder and behaved in such a manner
I am quite disappointed at this receptionist's behavior to say the least
Fuad
Stayed 1 night in Nov 2025


























