The staff were lovely, absolutely wonderful; the location, unsurpassable. In terms of the amenities, however, this was four-star in name only. The gym was a perfunctory affair, with enough space for no more than two people to work out at once, and the swimming pool was diminuitive. In the bathroom, there was shower gel in lieu of antibacterial handwash (I had to buy my own), and shampoo was not provided - even the toilet paper was of the lowest quality. There were no tea or coffee-making facilities in the room, which are to be expected at a hotel of this grade. The "minibar" had only full-sugar cokes and still waters, no snacks and no alcohol. The breakfast had no whole or unprocessed meats and the coffee was very basic. Based on the facilities versus the price, I could not recommend the Arena Ipanema, despite the great service.