Compare Hotels with a Wedding Venue in Richmond

"Night staff acted really weird to my wife. Wouldn’t give her a card to the room, even though I called and had her name added. Very rude to her. Will never stay here again and I do not recommend anyone stay. "

"Would not stay here again. To start, when we I booked, I paid (extra) for a suite with a sofa bed. The room we were given had no sofa bed, it was just a standard room. We made it work, as we were told upon entry, that they were no other room available. We get into to room, it wasn’t awful looking, just a lot of holes in the walls (foreshadowing). We were provided ZERO towels in the room. We called and they brought offered us ONE towel (for 5 people). We checked out the hot tub, had to call for more towels there as well, as there were none….The hot tub was okay until my fiancé got in and there is a giant hole in one of the floor grates, so his leg went right into the hole and came out completely scratched up from the plastic broken cage. The best part was packing up and finding MOUSE DROPPINGS EVERYWHERE. They weren’t there when we arrived, but you could hear them skittering around during the night. Just a terrible experience l, and I cannot imagine staying here with small children! Stay somewhere else if that’s an option!"

"Okay"

"Great stay and good location! Hotel was clean and service was great! Breakfast was great as well."

"Horrible customer service checked in didn’t have the rooms that we had reserved. Gave us a room with flooded carpet toilet was leaking when we requested for a different room. Staff became argumentative as well. Had such a horrible experience. We ended up canceling our reservations and leaving that hotel will never stay there again. "

"So loud. People yelling in halls and slamming doors after midnight. Restaurant in amazing. Room clean"