Compare Romantic Getaways & Hotels in Richmond

"Staff were friendly and bed was very comfortable "

"Clean rooms, comfy bed. Very modern."

"The AC in my room was not working properly. Luckily it was not super hot, but I like it cool at night and even though it was turned all the way down to 60 it did not come on at all and I didn’t realize it till the second night there so it was not comfortable for me at night while I was sleeping. The restaurant was understaffed and service was very slow."

"I guess this is a big oversight on my part, but when I booked the room, I saw that it had a complimentary breakfast included with our stay and a very nice-looking breakfast area from the pictures. Almost all hotels include a hot breakfast, so I just assumed that is what this hotel also offered. We were disappointed to go down in the morning and only have a cold breakfast (cereal, bagels, yogurt). Again, an oversight on my part, but we were really wanting a hot breakfast with some protein in it, so we went to Cracker Barrel instead. Otherwise, we had no issues with our stay. Staff was friendly and the room was clean and comfortable."

"5 star, friendly staff, clean rooms, great place I can’t wait to come back."

"I paid their pre authorization charge (the entire cost of the room) and then didn’t get the money back. They wanted to charge me again for the room and said I’d be getting the original charge back soon. That’s all fine except for the fact that I didn’t have enough to pay for the room a second time. Because of this, I couldn’t pay for my room and it had to be canceled. I just came to meet up with someone in town the next day, but I had to drive four and a half hours back home the same night. It was incredibly inconvenient. I understand it’s a policy, but it’s not a great one."