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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property

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Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Courtyard
Lobby
Premium bedding, individually furnished, desk, iron/ironing board
Free daily self-serve breakfast
Premium bedding, individually furnished, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
The current price is $133
$114 nightly
$133 total
Total with taxes and fees
Jun 30 - Jul 1

Explore the area

View in a map
4100 Innslake Drive, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Bowlero West End
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Suite, 2 Double Beds

  • Sleeps 6

View all photos for 2 Double Mobility/Hearing Access Tub Ste Nsmk

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

2 Double Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 6

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a bed, desk, chair, television, and curtains.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Similar properties

Terrace/patio
Home2 Suites by Hilton Richmond Short Pump
Short Pump
  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
4.6 out of 5, Wonderful, 689 reviews
$137 nightly
The price is $159
Jun 28 - Jun 29
Total with taxes and fees
Home2 Suites by Hilton Richmond Short Pump

About the neighborhood

Glen Allen

When you stay at Homewood Suites by Hilton Richmond-West End/Innsbrook in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 11.4 mi (18.4 km) from Maymont Park and 12.3 mi (19.7 km) from Virginia Commonwealth University.

What's nearby

  • Elk's Lodge - 5 min drive - 1.9 miles
  • Short Pump Town Center - 6 min drive - 2.6 miles
  • Bowlero West End - 9 min drive - 3.5 miles
  • Crump Park and Meadow Farm Museum - 10 min drive - 6.4 miles
  • Cobblestones Park - 10 min drive - 6.2 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Capital Ale House - ‬6 min walk
  • ‪Five Guys - ‬9 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬13 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Homewood Suites by Hilton Richmond-West End/Innsbrook offers 123 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations include unspecified sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 47-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with unspecified sofa beds. 47-inch LCD televisions with cable programming provide entertainment, while MP3 docking stations help you enjoy your music in the comfort of your room. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Richmond-West End/Innsbrook. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Glen Allen? This hotel has 743 square feet (69 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 743 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 10 PM
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms made the short trip enjoyable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Candias

Liked: Cleanliness, amenities, property conditions & facilities
How well the hotel looked. Very clean very quiet and relaxing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
The room was just as described. Very clean. And very quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. All employees we encountered were very courteous and personable—front desk, breakfast attendant, maintenance staff. Accommodations were just as described and very comfortable. Plenty of parking and great location for shops and restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a king suite. The bed was very comfortable, the room was clean. It was nice having the separate living room/kitchen away from the bedroom and bathroom. Having the fully equipped kitchen was convenient. The breakfast each morning was nice, although the three mornings we were there featured the same scrambled eggs that were flavorless. It would be nice to have an option of hard boiled eggs as well. Having coffee available 24 hours was a nice convenience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying here and great location to the short pump mall
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I live this place.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities
Great customer service, clean room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Staff was kind and courteous. Few scrathes and dents in the room.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 2Br Suites with plenty of room and hot breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

Nice hotel, comfy, food was good
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Tywana

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs an update immediately, management told me they will not be getting a renovation for another 2 years. The lamps had rust on the brass, the floor lamp shade was broken, it smelled like water damage and the bathroom ceiling and walls was severely stained, chipped of old paint. The location is nice but very disappointed to see I was staying in a undercover Super 8 motel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and hospitable staff. Thank you!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious suite. Pet-friendly but $75 per pet. Good breakfast options, but try to arrive more than a few minutes before they shut down. Would stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, amenities
Staff is wonderful !!.. had an issue with charge on credit card and they resolved it quickly and pleasantly !!.. love the room layout . Breakfast is good (as good as you get in hotel Buffett) and the shower is squeaky clean .. would stay right here again .. excellent location in short pump
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Dipen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! Friendly front desk staff who was very accommodating with needs. The breakfast was ok as the food quality may need some improving. We travel frequently and stay mainly with the Hilton brand. Our expectation for Homewood Suites breakfast (premium hotel of the Hilton chain) is similar to Embassy Suites. Looking forward to our next stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great clean property!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dontorious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay would come back again.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms could be modernized a little for appearance.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly, really like the two bedroom suite
Stayed 1 night in Jun 2025