Hampton Inn Richmond West Innsbrook

2.5 star property

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Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$119
$102 nightly
$119 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Glen Allen

When you stay at Hampton Inn Richmond West Innsbrook in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12.1 mi (19.5 km) from Virginia Commonwealth University and 12.8 mi (20.6 km) from Broad Street.

What's nearby

  • Elk's Lodge - 4 min drive - 1.9 miles
  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Virginia Hospital & Health - 5 min drive - 4.1 miles
  • Bowlero West End - 6 min drive - 3.5 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.5 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 135 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean. Our shower dripped and the drops hitting the metal drain bar was so loud we had to keep the bathroom door closed. Also, the toilet didn't flush properly (tank didn't always refill correctly). It's weird, but our toilet was broken on our last stay there a year ago. There was no decaf at the coffee bar. I know it's in the room, but why have two different kinds of caffeinated coffee and no decaf? Some people have medical problems (heart, etc) and cannot have caffeine. So they have to make coffee in their rooms and then come out for breakfast? That makes no sense. My biggest issue, however, was the scrambled eggs. I am lactose intolerant. I am very good at avoiding lactose, but there was no signage stating that milk had been put into the eggs. I had severe cramping all afternoon and I will spare you the description of the aftermath. I have never had this happen at any restaurant. Please put some signs up saying that there is dairy in the scrambled eggs. Other than the coffee and the eggs, everything was perfect. The staff is professional and friendly, and our lobby and room were spotless. We were on the first floor and it was pretty quiet.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Clean room nice staff couldn’t complain
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Undraya

Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Amit

Stayed 1 night in Nov 2025

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service
Hotel needs some upgrades
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca P, Lancaster

Stayed 1 night in Dec 2025

10/10 Excellent

Sergio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious. Staff very professional and courtesy. Excellent breakfast. Rightly recommended!
Stayed 1 night in Dec 2025

10/10 Excellent

Imaobong

Stayed 2 nights in Dec 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member who serviced breakfast went above and beyond. I was extremely impressed with her work ethic and customer service!! Front desk staff was also very nice and welcoming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamesia

Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like this hotel. Laura is so kind. She makes me feel very welcome. This was my second stay. This is my go to hotel while my daughter is at VCU. I felt safe there while traveling alone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious, bed was comfortable & pillows were just right. Staff were helpful and friendly. Great breakfast also.
Stayed 4 nights in Nov 2025

10/10 Excellent

Judi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely hospitable... from the front desk to the cleaning crew to the woman bringing out a wonderful breakfast - all were cheery and welcoming! King room was outstanding. When in Richmond, we will definitely stay here again!
Stayed 1 night in Nov 2025

4/10 Poor

Jamie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Most of the outlets in the room did not work. Most importantly there were cords hanging loose from the wall underneath the night stand--very dangerous. This was room 310 and the electrical in this room needs to be dealt with. There was no one at the front desk to address this with and since we checked in late and left very early we did not attempt to deal with it any further. Please for the sake of anyone else who stays in that room fix this so no more--especially a young child--gets hurt.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was better than most.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great in all areas and staff were friendly , courteous and most of all professional! Perfect breakfast. I am being honest.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

10/10 Excellent

Bynum

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room and beds. Breakfast was good also.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Business traveler
Liked: Staff & service, property conditions & facilities
Probably the worst room I have ever had at a Hampton Inn. Not very clean. Cheap sheets. Door on dresser hung open/wouldn't close, hotel itself seemed fine but my room was just OK at best
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Nov 2025

8/10 Good

Alun

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Adriana

Stayed 5 nights in Nov 2025

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff and front desk were terrific. The main problem was lack of security. We had young girls running our halls during the evening and we called the front desk. He came up and said something, but they came back later (930pm, 10pm) talking in hallways, giggling, basically using it as a hangout. Also there were several times we went to front desk and no one was there.
Stayed 2 nights in Nov 2025