See all properties

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Property class: 3

Choose dates to view prices

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

A Fairfield Inn & Suites Marriott hotel entrance at dusk with a well-lit facade and a landscaped front yard.
A modern hotel lobby with a reception desk, seating area with sofas and chairs, a central round table, and a dining area with a table and chairs.
A modern hotel room with a long white table, yellow chairs, and pendant lighting.
A modern hotel lobby with a sectional sofa, green armchairs, a round table, and a stone accent wall.
A swimming pool with a clear blue water, surrounded by walls with a wooden panel design, and equipped with a ladder and a water filtration system.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $118
$101 nightly
$118 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
9937 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Elk's Lodge
    ‪8 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a wardrobe.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub & Transfer Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub & Transfer Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub & Transfer Shower)

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub & Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, and a television.

Studio, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Hotel and Suites Richmond West End by IHG
Laurel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 608 reviews
$95 nightly
The price is $110
Sep 28 - Sep 29
Total with taxes and fees
Holiday Inn Hotel and Suites Richmond West End by IHG

About the neighborhood

Richmond

When you stay at Fairfield by Marriott Inn & Suites Richmond Innsbrook in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 10.8 mi (17.3 km) from Virginia Commonwealth University and 12 mi (19.4 km) from Greater Richmond Convention Center.

What's nearby

  • Short Pump Town Center - 6 min drive - 4.7 miles
  • Bowlero West End - 8 min drive - 4.3 miles
  • Elk's Lodge - 8 min drive - 5.8 miles
  • Regency Square Mall - 9 min drive - 4.9 miles
  • University of Richmond - 14 min drive - 6.6 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Chicken Salad Chick - ‬16 min walk
  • ‪Five Guys - ‬3 min drive

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Fairfield by Marriott Inn & Suites Richmond Innsbrook offers 83 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn Suites Richmond Innsbrook
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 679 reviews
Rating 8 - Good. 197 out of 679 reviews
Rating 6 - Okay. 54 out of 679 reviews
Rating 4 - Poor. 22 out of 679 reviews
Rating 2 - Terrible. 21 out of 679 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, free breakfast was good, front desk staff friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, room was clean and the service very good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was fine, and room was very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ingra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was wonderful. The staff were pleasant and very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, amenities
Breakfast and room was great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tracy

The staff was wonderful!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room and board
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, healthy free breakfast, and convenient to areas of Richmond I needed to go. Will stay here again when I return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great experience.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room with nice amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonia at the front desk was just a wonderful person. i would come back just because of her.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Friendly staff. Great breakfast selection.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to I-64 and next to a Sheetz Gas Station. Many of the cleaning staff could not speak English and answer a simple question like’ Where is the ice machine?’
Stayed 1 night in Apr 2026
Verified review

8/10 Good

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Coralie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was my grandkids didn't like the pool. They said they found quite a few bugs in the water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was clean upon entering.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Tonya

Disliked: Cleanliness, property conditions & facilities
The pool was dirty, A/C was loud and didn’t work properly. We was scheduled to stay 7 days but only stayed 3 due to the issues.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was excellent but the toilet was too low. I have bad knees so a walk-in shower and high toilet are some things I look for. The breakfast was not as high quality as some other Fairfield Inns we have stayed at. Our sausages were dried out and the eggs seemed maybe to have been made from powdered eggs. Not sure about the eggs though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn for vacation!!!
Stayed 1 night in Jul 2024