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Best Western Plus Richmond Airport Hotel

2.5 star property

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Coffee service
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board
Business center
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
$105
$90 nightly
$105 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Virginia Commonwealth University
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(82 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn Richmond Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,000 reviews
$60 nightly
The price is $69
Jan 31 - Feb 1
Total with taxes and fees
Quality Inn Richmond Airport

About the neighborhood

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Greater Richmond Convention Center and Virginia Commonwealth University. .This hotel is 15.2 mi (24.4 km) from University of Richmond and 1.4 mi (2.3 km) from White Oak Village.

What's nearby

  • Virginia Aviation Museum - 12 min walk - 0.7 miles
  • Broad Street - 8 min drive - 6.8 miles
  • Greater Richmond Convention Center - 9 min drive - 8.3 miles
  • Virginia Commonwealth University - 10 min drive - 8.9 miles
  • Short Pump Town Center - 24 min drive - 24.4 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Burger King - ‬3 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 529 out of 1436 reviews
Rating 8 - Good. 353 out of 1436 reviews
Rating 6 - Okay. 225 out of 1436 reviews
Rating 4 - Poor. 167 out of 1436 reviews
Rating 2 - Terrible. 162 out of 1436 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

8/10 Good

David

Traveled with family
Room was clean, airport shuttle was great. Parking lot was full after going out to eat……allot of men gathered in parking lot and area in back did not look safe to park. I waited for someone to leave to get a space. No big deal but surprised the lot was full.
Stayed 1 night in Oct 2025

8/10 Good

Africa

Stayed 1 night in Sep 2025

10/10 Excellent

William, HAMPTON

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

4/10 Poor

Shannon

Disliked: Staff & service, amenities, property conditions & facilities
The front desk person at check in couldn't get off his personal call to check me in. Just handed my key card. Vending machines and ice maker out or broken. Breakfast was out of everything with a full hour to go. Won't stay here again
Stayed 1 night in Oct 2025

8/10 Good

Steven

Hotel is dated with older furniture and fixtures
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Room ac unit had a bad bearing or something making it extremely loud and difficult to sleep
Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms bathroom and entryway lighrs were nit workung in the morning prohibited me from taking a shower. I had to adk 3 times wgere the shuttle was. The shuttle van stunk of cigarettes
Stayed 1 night in Oct 2025

6/10 Okay

Iris

Disliked: Amenities
They tried to update an old hotel, but, it’s still outdated. Nice clean bedding & towels. Had a very hard time calling for airport pickup shuttle. At night, bugs on floor in bathroom. Hispanic music & party below my room outdoors in parking lot. Do not recommend. Understaffed.
Stayed 1 night in Oct 2025

4/10 Poor

Allexus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and the girl at the front desk was night. But the area around the hotel and the hotel property was pure chaos. The rooms look… not clean but not filthy. There was black stuff around top of the ceiling, the bathroom had missing tiles and dirty outlets. I didn’t even want to shower there. The breakfast was lack luster, nothing looked appealing. The cleanliness of the building and its surrounding had me looking for something prepackaged but no luck
Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities, room comfort
The bed was terrible the sink leaked no ice in the ice maker the breakfast was junk food
Stayed 2 nights in Oct 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, no remote in room and no conditioner in shower
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Aug 2025

2/10 Terrible

kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Major

Stayed 1 night in Sep 2025

8/10 Good

Greg

Stayed 1 night in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
The man that checked us in at 1am was very pleasant. The building is a little rough, the room was pretty clean but the grounds need cleaned up. There was an old busted tire right outside our window.
Stayed 1 night in Oct 2025

6/10 Okay

Jermaine

Stayed 3 nights in Sep 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 3 day reservation from 10/3 to 20/6. I arrived at 8:15 p.m. on 10/3 and was told I was 15 minutes late and my teservation was canceled. They said I didn't call ahead for late arrival even though the email confirming my reservation stated to let them know if I wasn't going to be there by midnight. They gave my room away and I had to go somewhere else. They refused to gove me a refund. Expedia was no help at all. Word to the wise. Never use Expedia or Best Western.
Stayed 3 nights in Oct 2025

8/10 Good

Barbara

Stayed 2 nights in Oct 2025

2/10 Terrible

Isabel

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hallways with a strong smell of cigarettes and marijuana, the breakfast area with construction materials near tables and food area, the room with the smell of smoke and is a non-smoking room needs to improve cleaning
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, property conditions & facilities
My phone and tv didn't work, asked to be moved to another room. Key pad on side door didn't work. Overall run down facility, surprised Best Western allows this, they are usually a better quality lodging. Won't stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Sep 2025