The staff were super helpful and friendly. They even lent us an adapter when we couldn't locate our own. Check-in/check-out were a breeze. Though the room might be considered basic for some, it was very cozy, very clean, and well kept. We were travelling in a group of 3, which can limit your choices in Reykjavik, but Orkin was perfect for us. Perfect location to walk into downtown. A huge grocery store/Bonus is literally a block away. When hotels offer a free breakfast, this can be hit-and-miss, but that was not the case at Orkin. Breakfast had a great variety of delicious and filling food. Very handy to have a parking lot as well. Great value for price; we would definitely stay again.