The staff were friendly and helpful, the room I booked was the small budget room and while its small, I was solo travelling so it was perfect for me. The beds were way more comfortable than i anticipated. The only "negatives" were that the bathroom door didn't easily latch, i had to pull the door shut kind of hard for the latch to click, which isn't a big deal, and that the room did not have a thermostat to control the room temp. I have health conditions that cause my body temp to be lower than average so I found the room to be a bit chilly and would have loved to turn the temp up. Other than that though, I enjoyed my stay and will consider booking with hotel cabin again the next time I visit Iceland.