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Excelsior Palace Portofino Coast

Property class: 5 and above

Choose dates to view prices

Photo gallery for Excelsior Palace Portofino Coast

A poolside setting with lounge chairs, a table with a bottle, glasses, and a fruit plate.
Creator video - submitted by Ovizu Travel Agency
A modern hotel lobby with a glass entrance leading to a balcony with outdoor seating and a view of the sea.
A balcony with a table and chairs, overlooking the sea.
A dining area with tables and chairs, large windows with curtains, and a chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
The current price is $193
$165 nightly
$193 total
Total with taxes and fees
Nov 5 - Nov 6

Explore the area

View in a map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Place, Marina di Rapallo
    ‪3 min walk‬
  • Place, San Michele di Pagana Beach
    ‪6 min walk‬
  • Place, Rapallo Castle
    ‪14 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room

A spacious bedroom with a large bed, a sitting area, and a mirrored wall.

Classic Double Room

9.4 out of 10
Exceptional
(28 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a dining table with chairs, and a mirror.

Superior Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • Bay view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, Sea View

A large bed with a canopy, a chair, a desk with a lamp, and paintings on the walls.

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, Balcony, Sea View

A dining area with a table set for a meal, a potted plant, and a view through a window.

Classic Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Queen

A luxurious bedroom with a large bed, a mirror, and framed artwork on the walls.

Classic Queen

10.0 out of 10
Exceptional
(18 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

A hotel room with a large bed, multiple mirrors, framed pictures, a television, and a nightstand with a lamp.

Superior Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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4.6 out of 5, Wonderful, 1,000 reviews
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The price is $129
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Rapallo

With a stay at Excelsior Palace Portofino Coast in Rapallo, you'll be next to a golf course, within a 10-minute drive of Portofino Marina and San Michele di Pagana Beach. .This beach hotel is 0.5 mi (0.8 km) from Spiaggia pubblica Travello and 0.6 mi (0.9 km) from Lungomare Vittorio Veneto.

What's nearby

  • Marina di Rapallo - 3 min walk - 0.2 miles
  • San Michele di Pagana Beach - 6 min walk - 0.4 miles
  • Basilica of Sts. Gervasius and Protasius - 11 min walk - 0.6 miles
  • Rapallo Castle - 14 min walk - 0.8 miles
  • Santa Margherita Ligure Castle - 8 min drive - 1.8 miles

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 41 min drive

Restaurants

  • ‪Cafè Centrale Boutique Gourmand - ‬12 min walk
  • ‪Ristorante Vesuvio - ‬11 min walk
  • ‪Ö Magazín Al Pörto - ‬3 min walk
  • ‪Taverna Azzurra - ‬13 min walk
  • ‪Caravaggio Cafè - ‬11 min walk

About this property

Excelsior Palace Portofino Coast

Excelsior Palace Portofino Coast offers 119 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

EDEN SPA Fitness & Wellness has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 hot tubs, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Planning an event in Rapallo? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 9 meeting rooms.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Eden Roc Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Yachting Bar - Overlooking the ocean, this lobby lounge specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 30 per night; includes in/out privileges)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc Restaurant
  • Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference center (6,458 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 115.0 per night
Cribs (infant beds) are available for EUR 125.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 125.0 per night
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Classic hotel with a young and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent one night at the hotel and enjoyed my room with a beautiful view to the ocean. Thanks to the people at the reception.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, in a great location, with great views, great staff and great amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service…
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very impressive and the staff is extremely friendly. Highly recommended!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful hotel
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff, beautiful property and location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
simply the best. stayed many times in all the 5 stars of the area.... and most of them our very high standard. but even in a strong field like this, this hotel stands-out. this became our favorite and we keep coming back. special thanks to the most welcoming concierge team, Giacommo and Alessandro
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Beautiful hotel.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is a bit tired but with a bit of TLC it could Be improved. For example - the gym - it has reasonable equipment but not the add on bits that expand there use. We booked a classic suite which we took to be the one shown in their website and which we had had on the previous visit but our suite was very small, so disappointed .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
True 5-star hotel! From quality of service to amenities
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Overall bad experience. Hotel is old and breaking. Air conditioning intermittently working. Lights have a mind of their own in the rooms - randomly on and off. Walls are thin and noise wakes you up easily in the am. Will never go back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,great property,amazing views and very convenient location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful view and access to Mediterranean
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, rooms, dining and views were spectacular…loved this hotel!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and service was excellent
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
magnificent property
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Really dated and needs refurbishing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Hotel
Stayed 1 night in Mar 2025