Excelsior Palace Portofino Coast

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Photo gallery for Excelsior Palace Portofino Coast

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Creator video - submitted by Ovizu Travel Agency
Sauna, hot tub, Turkish bath, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Sauna, hot tub, Turkish bath, body treatments, aromatherapy

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
The current price is $527
$468 nightly
$527 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Place, Marina di Rapallo
    ‪3 min walk‬
  • Place, San Michele di Pagana Beach
    ‪6 min walk‬
  • Place, Rapallo Castle
    ‪14 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪40 min drive‬

Room options

Classic Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Classic Suite, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Exclusive Double Room

  • Sleeps 2
  • Free WiFi

Classic Queen

10.0 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Double Room

  • Sleeps 3
  • Free WiFi

Classic Suite

  • Sleeps 3
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Rapallo

With a stay at Excelsior Palace Portofino Coast in Rapallo, you'll be next to a golf course, within a 10-minute drive of Portofino Marina and San Michele di Pagana Beach. .This beach hotel is 3.5 mi (5.6 km) from Paraggi Beach and 7.5 mi (12.1 km) from Camogli Beach.

What's nearby

  • Marina di Rapallo - 3 min walk - 0.2 miles
  • San Michele di Pagana Beach - 6 min walk - 0.4 miles
  • Spiaggia pubblica Travello - 10 min walk - 0.5 miles
  • Basilica of Sts. Gervasius and Protasius - 11 min walk - 0.6 miles
  • Rapallo Castle - 14 min walk - 0.8 miles

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 41 min drive

Restaurants

  • ‪Ristorante Vesuvio - ‬11 min walk
  • ‪Il Salotto Di Rapallo - ‬10 min walk
  • ‪Taverna Azzurra - ‬13 min walk
  • ‪Ristorante Pizzeria Nettuno - ‬12 min walk
  • ‪Ö Magazín Al Pörto - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

Excelsior Palace Portofino Coast offers 119 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. This Rapallo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and a turndown service.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 hot tubs, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 9 meeting rooms.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Uncovered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Indoor pool
  • Pilates classes
  • Pro golf lessons
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference center (6,458 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 14 2026 to June 19 2026 (dates subject to change):
  • Sauna
  • Spa
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 125 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
True 5-star hotel! From quality of service to amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Beautiful hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff, beautiful property and location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful hotel
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful views and very calm. Love the room decoration and facility. Specially outdoor pool and jacuzzi, have fantastic views upfront of beaches. Love it! I will come back definitely!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
magnificent property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Bellman very helpful in bringing bags and explaining how to get around.
Almost the cocktail hour
Nice pool. Not so nice weather.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful view and access to Mediterranean
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and service was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,great property,amazing views and very convenient location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

marton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top service as always! our favorite hotel, there is nothing not to like, they are the BEST, grazie mille
Stayed 1 night in Nov 2025
Verified

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelsior Palace

Great base from which to explore the region, staff were very polite and friendly, lovely pool area and great views.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & property. Very limited hours for spa area, pool, and restaurants.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great staff. Incredible views. Beware that the the main entrance for the hotel is located up a very long and very steep driveway from the main road. It would've been helpful if the side entrance near bus stop was open to guests.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, own covered safe parking, good size room, convenient and elegant lobby bar, friendly staff at restaurant, good selection at all-inclusive breakfast. They do get fully booked, so book in advance.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, rooms, dining and views were spectacular…loved this hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

megan

Liked: Cleanliness, property conditions & facilities
Great spa and pool
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
One of the best hotels we have had the pleasure of staying in for some time! Classic charm great service and amazing location with all the facilities you could possibly need
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lovely location, close proximity to many of the local places.
Stayed 2 nights in Mar 2025