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Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Sports facility
Terrace/patio
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$150
$132 nightly
$150 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
3912 Arrow Drive, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Hills Shopping Center
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(60 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(8 reviews)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Living area | 47-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 847 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Mobility Access Two Queen Room with Roll in Shower

  • Sleeps 4

Similar properties

Lobby
Embassy Suites by Hilton Raleigh Crabtree
  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.4 out of 5, Excellent, 1,009 reviews
$125 nightly
The price is $141
Jan 25 - Jan 26
Total with taxes and fees
Embassy Suites by Hilton Raleigh Crabtree

About the neighborhood

Raleigh

With a stay at Hilton Garden Inn Raleigh /Crabtree Valley in Raleigh (North Hills), you'll be a 3-minute drive from Crabtree Valley Mall and 6 minutes from North Hills Shopping Center. .This hotel is 3.8 mi (6.2 km) from North Carolina Museum of Art and 4 mi (6.5 km) from North Carolina State University.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 0.7 miles
  • Laurel Hills Park - 2 min drive - 1.5 miles
  • North Hills Shopping Center - 2 min drive - 2.3 miles
  • North Carolina State University - 3 min drive - 3.3 miles
  • Lenovo Center - 4 min drive - 4.1 miles

Getting around

  • Cary Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Auntie Anne's - ‬13 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 149 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 miles.
Enjoy American cuisine at Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Raleigh? This hotel has 6049 square feet (562 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
Hilton Garden Inn Raleigh Crabtree Valley
Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Raleigh Crabtree Valley
Hotel Hilton Garden Inn Raleigh / Crabtree Valley Raleigh
Raleigh Hilton Garden Inn Raleigh / Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley Raleigh
Hampton Raleigh Crabtree
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Raleigh Crabtree Valley
Hilton Raleigh Crabtree Valley
Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1003 reviews
Rating 8 - Good. 183 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amitoj

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean and well decorated. Staff were nice. Loved the big bathroom. Hotel is near Crabtree mall which was a huge plus. Will definitely be staying here again when I come back to Raleigh!
Stayed 3 nights in Oct 2025

2/10 Terrible

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I came here on a trip for my daughter's birthday and was highly disappointed. First I wasn't told about a $60 a night fee that would be returned supposedily when we checked out. I haven't received my money back. The pool was overcrowded with extremely rude people and I had to beg for towels. Plus upon check out there were no carts for me to take me and my familys luggage so I had to carry several heavy bags right by myself with some staff watching me struggle!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful, and the lady that checked us in was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property
Stayed 1 night in Oct 2025

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!! Our rooms and the common areas of the hotel were very clean. Having on site dining and bar service available was very convenient
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2025

10/10 Excellent

Lacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for finding the hotel. More signs on main roads would help tremendously
Stayed 1 night in Sep 2025

8/10 Good

Jonae

Stayed 1 night in Sep 2025

2/10 Terrible

Shana

Stayed 1 night in Oct 2025

10/10 Excellent

Jordon

Stayed 1 night in Oct 2025

8/10 Good

Keandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay and ambiance. Just couldn’t figure out the tv and how to work it but I would definitely recommend and come back !
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool water feature (looks like an umbella) was not working. I should have called first before I booked, b/c the Hampton Inn next door also had the same feature and it was working.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the place was great, but the best part was the staff! Loran was unbelievable in helping us get a new room to replace one that was seriously screwed up by a third-party booker. Could not be happier with her!!
Stayed 2 nights in Sep 2025

8/10 Good

Vernadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are excellent. Condition of the bathroom was not great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald, Norfolk

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

6/10 Okay

Dr. Sarah Enzaldo

Liked: Cleanliness, staff & service

Expected more from a Hilton property.

Eh. I booked based on reviews and location of a venue. It was rated 9.4 i think, when i booked. Staff was friendly and helpful throughout the short weekend stay. Breakfast buffet was not amazing. Eggs were COMPLETELY TASTELESS uncracked eggs. Myself and kids would not eat. Staff was friendly at offering "cracked eggs." A la carte of course. Super weak coffee. I'd give the buffet a 3/5 stars. I refused to return the next morning, and spent the same amount of money on an amazing breakfast off site. We were down an 1 out of 2 elevators during our stay. It happens, understandable. Well, our 1 elevator got stuck while we waited from the top floor. We had to take the stairs from the 7th floor, and notified the front desk who weren't aware. Staff hopped on the phone right away and notified us when it was up and running. Maybe 45 min wait. As you consistently travel from the elevators to and from your room, you become aware of an odor of sewage or sulfur. You even become aware of the smell in your room. I kept realizing that the air smelled like a lingering post BM. It was unpleasant. Beds were comfortable and supportive. The shade of our window came off track, and I had to MacGyver the curtains to block light pollution from entering the room. Our toilet smelled. Shower pressure felt amazing. Staff were urgent at filling requests for towels. Parking was easy and lot was well lit. Felt relatively safe, close on and off interstate.
Stayed 2 nights in Sep 2025

10/10 Excellent

kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk& bar &
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025