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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible) | Desk, laptop workspace, blackout drapes, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$93
$82 nightly
$93 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪8 min walk‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Place, Laurel Hills Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(16 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby lounge
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,005 reviews
$70 nightly
The price is $79
Mar 1 - Mar 2
Total with taxes and fees
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

About the neighborhood

Raleigh

With a stay at Candlewood Suites Raleigh Crabtree by IHG in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds. .This hotel is 4.4 mi (7.1 km) from North Carolina State University and 4.8 mi (7.7 km) from Lenovo Center.

What's nearby

  • Crabtree Valley Mall - 8 min walk - 0.4 miles
  • Shelley Lake Park - 3 min drive - 1.5 miles
  • Laurel Hills Park - 3 min drive - 1.7 miles
  • North Carolina State University - 4 min drive - 3.7 miles
  • Lenovo Center - 5 min drive - 4.6 miles

Getting around

  • Cary Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Panera Bread - ‬14 min walk
  • ‪Auntie Anne's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪P.F. Chang's China Bistro - ‬10 min walk

About this property

Candlewood Suites Raleigh Crabtree by IHG

Hotel with free parking, near Crabtree Valley Mall
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Raleigh Crabtree by IHG.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Dining table
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1006 reviews
Rating 8 - Good. 316 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Trudy

Liked: Cleanliness, property conditions & facilities
The room was spotless and staff were very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Don and Angel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and bed was very fresh and comfortable! The coffee was not very good and had to pay 3.50 plus tax for a regular size bottle of water. I would recommend updating the coffee choices and quality. Also have at least two bottles of water in the fridge in each suite. The staff was very helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Toilet seat a bit out of line, but not a bother. Water pressure a little low for a shower. Front desk is great! Bed is much too soft and quickly became uncomfortable. After a couple of nights, I felt as if I had made a lasting impression on the mattress top. Same for the pillows. Room is quiet except you can hear every footstep made by the people in the room directly overhead. Pots, pans, dishes, etc. are good and useful, but some would work best in a regular oven than in a microwave. Icemaker is noisy, but they have a note on it saying to turn it off when you're there if it bothers you. There is a room where you can buy some basic food supplies, but grocery stores aren't too far away. There's also a good shopping mall nearby with a good variety of eating places. To get there, my GPS told me to turn at a traffic light onto a street name that wasn't what was indicated on the street signs, but I had seen a sign for the hotel and got there. There is no access directly off Lead Mine. The traffice getting out was a pain. There is a light to get you out onto Lead Mine, but the traffice backs up terribly for that light and also fills in all the turn lanes but for a right turn at the next light all the way back into the light to get you on that Lead Mine. I got a good laugh out of the recliner. It's too close to the wall and can be pulled away from that, but the laugh came when I came out of the recline position. It almost launched me out into the room.
Stayed 7 nights in Nov 2025

8/10 Good

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

Shanta

Stayed 2 nights in Nov 2025

10/10 Excellent

Wade

Stayed 10 nights in Oct 2025

10/10 Excellent

Terrance

Stayed 1 night in Oct 2025

8/10 Good

Darrel

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Traveled with family
Easy check in nice room
Stayed 1 night in Oct 2025

4/10 Poor

Felicia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel can use some updating and cleaning. When I initially entered the hotel, I could smell someone cooking fried fish. I didn’t like that smell walking into a place that I will be staying in for the night.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location! Good for short stay centrally located. Unfortunately the room had a very bad smell I. It due to previous guests cooking in room. Our clothes all had to be washed due to the smell after trip. Room was mostly clean and staff was great. Again stay was very brief and accommodations were good other than the smell in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary clean hotel in a nice convenient location
Stayed 14 nights in Oct 2025

4/10 Poor

Ashley

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel smells like rubbing alcohol and body odor.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sharon L

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. It was advertised as an accessible room and it did have a safety bar just as you step into the tub. But the tub was slippery, and there was no safety bar to grab if you slipped in the tub. I would recommend safety treads on the bottom of the tub, and perhaps a stool which could be kept in the closet. Sometimes we seniors have trouble standing in a shower or tub, and a safe bathtub stool would be helpful, A hand held shower would also be helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Devora

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff was very friendly and helpful. The room was nice and clean. However, the hotel structure was old and hallways did not always smell fresh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Rickelle

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
It was very pleasant and check in and out was quick.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The man at the front was SO nice!!
Stayed 1 night in Oct 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and welcoming. Room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Nate

Stayed 4 nights in Oct 2025

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well maintained and very convenient to Crabtree Mall. My only complaint was that my room smelled like an ash tray. The bed was great. Everything was clean. Large fridge, stove, microwave. I would stay again, I would just get a different room
Stayed 2 nights in Oct 2025

6/10 Okay

Danielle

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most of the desk staff are friendly. The cleanliness of the hotel, or lack there of, is where the hotel really loses points for me. I've stayed at this hotel several times for work, and the rooms are always barely cleaned, if at all. Multiple times I've checked in, was given a room that was never cleaned from the previous guest (bed still soiled, dirty towels still piled in the bathroom, garbages full--literally no one even went in the room) that was allegedly cleaned and had to go back to the front desk to be given a different room. Other times, I had to ask for a different room because there was hair all over the sheets and it looked like they weren't even changed and the bed had been made with the same sheets from the last guest. When the rooms are "clean", the counters still aren't clean, the floor hasn't been swept, the carpet hasn't been vacuumed, the soap dispensers are empty, etc. I usually tip maid service $25 a week even though they only clean the room once a week at this hotel, but I've stopped tipping when I stay at this particular hotel--if I have to clean my own room when I check in, then it doesn't seem fair that I'm expected to tip for that. The front desk is always very nice about giving me a different room when I check in to find my allegedly ready room was never cleaned, but I will try to stay at the one in Apex if I'm back in town again for work because I can't handle how dirty this hotel is. It's a shame, because most of the front desk staff are great.
Stayed 7 nights in Sep 2025