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Zen Hotel Quito

3.5 star property

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Family Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi
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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
N26-112 Y San Ignacio, Quito, Pichincha, 170517
  • Place, Foch Square
    ‪10 min walk‬
  • Place, Parque La Carolina
    ‪15 min walk‬
  • Place, El Jardin Mall
    ‪17 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | In-room safe, desk, soundproofing, free WiFi

Superior Room, 1 Queen Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, 1 Queen Bed with Sofa bed

Family Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi

Family Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Quito

With a stay at Zen Hotel Quito in Quito (Iñaquito), you'll be within a 5-minute drive of El Jardin Mall and Parque La Carolina. .This hotel is 0.8 mi (1.3 km) from Foch Square and 1.7 mi (2.8 km) from Iñaquito Shopping Center.

What's nearby

  • Foch Square - 10 min walk - 0.6 miles
  • Parque La Carolina - 15 min walk - 0.8 miles
  • El Jardin Mall - 17 min walk - 0.9 miles
  • La Mariscal Craft Market - 18 min walk - 1.0 mile
  • General Rumiñahui Coliseum - 3 min drive - 1.2 miles

Getting around

  • Chimbacalle Station - 9 min drive
  • Carolina Station - 15 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 41 min drive

Restaurants

  • ‪Prana Veggie - ‬7 min walk
  • ‪Texas Chicken - ‬4 min walk
  • ‪Campero Av. Colón - ‬8 min walk
  • ‪Danzatoria - ‬4 min walk
  • ‪Sabai - ‬6 min walk

About this property

Zen Hotel Quito

Pet-friendly hotel with a coffee shop connected to a shopping center in Quito
Zen Hotel Quito offers 46 accommodations with safes and hair dryers. This Quito hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 46 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a banquet hall, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6.50 for adults and USD 6.50 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Handrails in hallways (59 inches high)
  • Lever door handles
  • Raised toilet seat (31 inches high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Late-night room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.50 for adults and USD 6.50 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hôtel ZEN
9D Hotel Quito
Zen Hotel Quito Hotel
Zen Hotel Quito Quito
Zen Hotel Quito Hotel Quito

Zen Hotel Quito Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 0 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Este hotel es genial, sus instalaciones son cómodas y confortables
Stayed 1 night in Aug 2025

8/10 Good

Hernan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good start for an Ecuadorian adventure

The hotel location is close to restaurants. Easy to get to historical center. Breakfast was excellent and have a nice view of the city. Gym is well equipped.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent !!!
Stayed 6 nights in Aug 2025

10/10 Excellent

David Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and Room service always done everyday. Will deff come back to this place when flying to Quito
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela, Duncansville

Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Collins

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Zen Hotel was great. They had a hard time finding my reservation at first but that happens at times. We had 2 rooms during our stay with both being Deluxe Studios with 1 King Bed with sofa bed. The rooms were nice. One had a beautiful view of the city. The room was nice and the bath room had good hot water. WiFI was excellent as well. The breakfast buffet was nice and there were plenty of options. The staff was great. They spoke English and were able to help with our needs. There was armed security at the main entrance and this made my family feel even more safe during our stay. The kids loved the hotel and I would recommend the Zen Hotel to anyone looking to visit Quito.
Stayed 2 nights in May 2025

10/10 Excellent

Cristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack Seriousness

The hotel is very well located and comfortable. My biggest complaint is that the information on the website and provided when you contact the hotel directly isn't clear, and when you arrive at the property, they tell you something else. I traveled with a service dog. The website stated that there was no charge for staying with one. When I contacted the property directly, they told me the cost was $11.50 for the entire reservation, and when I checked in, they charged me an additional $10 per night. The hotel is incredibly unreliable about all the different information they provide about staying with a service animal. They lack seriousness with their guests.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again at the Zen Quito Hotel!

I had a great stay at the Zen Quito Hotel. My favorite thing about the hotel was the shower, immaculately clean and had one of those over head/rain shower type heads. The breakfast was delicious and the offerings change from one day to another, variety is nice! Would recommend to anyone staying in Quito.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

travis

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected overall. Neighborhood isnt great but has grocery store nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good deal if you don't mind taking an Uber (2$) to other areas for food and sites. It worked out well for us.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kelly

Stayed 3 nights in Apr 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brittanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding!

10/10 Excellent

Santiago, North Bergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cleaned. The staff was super friendly.
Stayed 3 nights in Oct 2022

10/10 Excellent

Luciana

Stayed 3 nights in Sep 2025

10/10 Excellent

HUMBERTO, arraijan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen precio y excelentes instalacines y uniaccion
Stayed 2 nights in Sep 2025

10/10 Excellent

Washington

Stayed 1 night in Sep 2025

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Muy buen hotel, muy elegante instalaciones de primera, un desayuno bastante bueno para todo gusto, el encargado de la recepción de la noche una atención de primera
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa Amarilis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo ! Las personas muy amables y el servicio excelentes e instalaciones como nuevas
Stayed 7 nights in Aug 2025

10/10 Excellent

HUMBERTO, arraijan

Stayed 4 nights in May 2025