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Hotel West Refugio

2.0 star property

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Photo gallery for Hotel West Refugio

34-inch Smart TV with digital channels, TV, Netflix
Fridge, microwave, blender, coffee grinder
34-inch Smart TV with digital channels, TV, Netflix
Exterior
34-inch Smart TV with digital channels, TV, Netflix

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
  • Kitchen
The current price is $61
$51 nightly
$61 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
Cto. el Molino Centro, San Juan del Río, QUE, 76800
  • Place, Senor del Sacro Monte Temple
    ‪9 min walk‬
  • Place, Fundadores Square
    ‪14 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪53 min drive‬

Room options

View all photos for Habitación Doble Individual

Habitación Doble Individual | Down comforters, individually decorated, individually furnished, desk

Habitación Doble Individual

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Habitación Familiar

Habitación Familiar | Down comforters, individually decorated, individually furnished, desk

Habitación Familiar

  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Habitacion Estandar (Pet Friendly)

Down comforters, individually decorated, individually furnished, desk

Habitacion Estandar (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Habitación Queen Size

Habitación Queen Size | Down comforters, individually decorated, individually furnished, desk

Habitación Queen Size

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

San Juan del Río

With a stay at Hotel West Refugio in San Juan del Río (Centro Histórico), you'll be within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. .This hotel is 21.1 mi (34 km) from Vinedos La Redonda and 31.5 mi (50.7 km) from Aqueduct of Santiago de Querétaro.

What's nearby

  • Senor del Sacro Monte Temple - 9 min walk - 0.5 miles
  • Fundadores Square - 14 min walk - 0.8 miles
  • Nuestra Senora de Guadalupe Church - 14 min walk - 0.8 miles
  • TecMilenio University San Juan del Rio Campus - 5 min drive - 1.2 miles
  • Aqueduct of Santiago de Querétaro - 47 min drive - 42.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 42 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Il Corridoio - ‬11 min walk
  • ‪Blue Java Coffee - ‬11 min walk
  • ‪The Italian Cofee Company - ‬10 min walk

About this property

Hotel West Refugio

Hotel West Refugio offers 10 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens and ceiling fans. These individually decorated and furnished accommodations include desks. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This San Juan del Río hotel provides complimentary wireless Internet access. 34-inch Smart televisions come with digital channels, first-run movies, and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. 34-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.
Relax with your favorite drink at the bar/lounge or the poolside bar.
The front desk is staffed during limited hours. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch smart TV with digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee grinder
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río

Hotel West Refugio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 86 reviews
Rating 8 - Good. 10 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marivel

Liked: Amenities
Had a great time. Staff was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Stayed 1 night in Oct 2022
Verified

8/10 Good

martha

Liked: Cleanliness, staff & service

Cute friendly affordable full kitchen

small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Maricarmen

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy limpia y resultó funcional para la estadía que tuvimos, sobre todo porque viajo con mis perros y a veces es difícil encontrar lugares que se puedan adaptar a ellos. El personal siempre estuvo atento a nuestras necesidades y la ubicación también es accesible. En general todo muy bien 😉
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service
Muy bien ubicado, habitaciones limpias y cómodas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mónica

Muy Buen servicio
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities
Limpieza
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Está original el concepto y muy limpio Nos gustó bastante
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MARIA DE LA LUZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

La alberca es súper pequeña y no climatizada..
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rincón agradable

Atención amable y precisa del personal, instalaciones muy amenas. Excelente concepto country.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Cristopher

Liked: Cleanliness, amenities, property conditions & facilities
Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Javier Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fernando Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicación y Decoración
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Esta lindo el lugar
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y atentos
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

El viejo oedte

Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fabian

Liked: Amenities
Muy buena por aceptar perritos!!!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Dennise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Esta muy comodo y muy tranquilo, se duerme muy agusto
Stayed 1 night in Jan 2025
Verified

8/10 Good

María Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen punto intermedio para descansar

Muy tranquilo, para descansar.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bonito todo
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Avelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable.
Stayed 1 night in Oct 2024