See all properties

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

3.5 star property

Choose dates to view prices

Photo gallery for Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Outdoor pool
Master Suite | Jetted tub
Suite, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished
Lobby
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
$90
$76 nightly
$90 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
H Colegio Militar 7 Col. Centro, Tequisquiapan, QUE, 76750
  • Place, Tequisquiapan Handicraft Market
    ‪5 min walk‬
  • Place, Church of Santa Maria
    ‪5 min walk‬
  • Place, Ezequiel Montes Street Market
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Minibar, in-room safe, individually decorated, individually furnished

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • 161 sq ft
  • Sleeps 2

View all photos for Double Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior

  • 193 sq ft
  • Sleeps 2

View all photos for Double Room Master

Minibar, in-room safe, individually decorated, individually furnished

Double Room Master

  • 236 sq ft
  • Sleeps 2

View all photos for Quadruple Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Suite Junior

  • 193 sq ft
  • Sleeps 4

Similar properties

Breakfast, lunch, dinner served; garden views
Hotel Rio Tequisquiapan
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,005 reviews
$108 nightly
The price is $129
Feb 22 - Feb 23
Total with taxes and fees
Hotel Rio Tequisquiapan

About the neighborhood

Tequisquiapan

With a stay at Hecthorny San Carlos Tequisquiapan, BW Signature Collection in Tequisquiapan (Downtown Tequisquiapan), you'll be a 3-minute walk from La Pila Park and 7 minutes by foot from Church of Santa Maria. .This spa hotel is 0.4 mi (0.7 km) from Tequisquiapan Handicraft Market and 0.5 mi (0.8 km) from Ezequiel Montes Street Market.

What's nearby

  • La Pila Park - 2 min walk - 0.1 miles
  • Tequisquiapan Handicraft Market - 5 min walk - 0.3 miles
  • Church of Santa Maria - 5 min walk - 0.3 miles
  • Ezequiel Montes Street Market - 5 min walk - 0.3 miles
  • Plaza Miguel Hidalgo - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Freixenet Wine Bar - ‬7 min walk
  • ‪Jäpi - ‬6 min walk
  • ‪Las Brasas (La Valentina) - ‬7 min walk
  • ‪La Vaca Feliz - ‬1 min walk
  • ‪Magico Tequis - ‬6 min walk

About this property

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers 53 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tequisquiapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 8 years old are not allowed in the spa.

Make yourself at home in one of the 53 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at La Spezia, or stay in and take advantage of the hotel's room service.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
La Spezia - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La Spezia

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

Property is also known as

San Carlos Tequisquiapan
Best Western Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel
Hotel San Carlos Tequisquiapan Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel Tequisquiapan

Hecthorny San Carlos Tequisquiapan, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 287 reviews
Rating 8 - Good. 93 out of 287 reviews
Rating 6 - Okay. 35 out of 287 reviews
Rating 4 - Poor. 13 out of 287 reviews
Rating 2 - Terrible. 10 out of 287 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quick but the room was clean and comfortable. There was air conditioning! And a nice coffee stop about two blocks down the street.
Stayed 1 night in May 2025

10/10 Excellent

Minni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Los cuartos están muy bonitos y limpios. Desafortunadamente, la alberca estaba un poco sucia y no pudimos meternos, pero fuera de eso, excelente estancia.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está súper bien. Está a dos cuadras del centro. Todo el staff super amable. Lo uuunico es que los colchones y las almohadas están duros. Fuera de eso, toda la experiencia muy buena!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Oct 2024

4/10 Poor

Humberto, Carmel

Liked: Cleanliness, staff & service
The hotel is very conveniently located and the room was fine although a little bit noisy. Importantly, the bed was disastrous. Very slippery so it was impossible to keep the bedsheets in place. Limited parking. Breakfast cooker had no idea how to serve over easy eggs. I definitively will not return to this hotel and do not recommend it
Stayed 1 night in Aug 2024

10/10 Excellent

Nicolas

Traveled with group
Stayed 1 night in May 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to the event I was attending
Stayed 1 night in May 2024

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is very well located, on a busy street and within walking distance from the city center. The only downside is the pillows were uncomfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Diego

Stayed 1 night in Apr 2023

10/10 Excellent

william

Stayed 1 night in Apr 2023

6/10 Okay

MARCO

Stayed 1 night in Mar 2023

8/10 Good

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property cancel our breckfas because we used descount from Expedia.

6/10 Okay

Daniella

Traveled with family
Disliked: Cleanliness, staff & service, amenities
La propiedad esta en una ubicación adecuada para llegar en carro, y a una distancia relativamente cerca del centro 15min caminando. El personal es amable sin embargo no tiene un servicio al cliente, al check in te piden tus datos y los datos de tu vehículo, mi vehículo estuvo con la alarma sonando y no me contactaron, por que no sabian de quien era el vehículo. La regadera esta tapada solo salen tres hilitos de agua para diferentes lados, y el agua caliente nos dijeron que porfavor dejaramos correr 10min el agua y ya salia, cero respeto por el medio ambiente y por el cuidado del agua. Por la madrugada tuvimos que contactar a recepción ya que unos huéspedes tenian fiesta en su cuarto, de shots y fondos de botella. Parecia que habiamos llegado a dormir a un bar. Levantamos reporte 3veces y la cosa continuo. Cabe mencionar que dejaba pasar 15a20min entre reporte, la última ve, que contacto con recepción no me contestaron dos intentos y nada. Tuve que ir directo a recepción a las 3am y el chico me entonces marco para pedir que le bajaran que la señorita de otro cuarto estaba ya quejandose. Fatal, me dijeron que no podian hacer nada y que el hotel estaba lleno entonces que tampoco me podian reubicar como lo solicitaba. Fatal la falta de hospitalidad pro parte del hotel, una cosa es un personal amable y otra es que no sepan dar una atención al cliente.
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was in general a nice place. Very clean and staff were helpful. Description of room said there was a mini bar, none there. No drinking glasses in room. Water pressure lacks.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, a pocas cuadras del centro y con toda la seguridad. El personal extremadamente amable.
Stayed 1 night in Mar 2021

10/10 Excellent

Gizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

R K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Stayed 1 night in Jul 2025

10/10 Excellent

Claudia Myrna

Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene cargador eléctrico. Eso fue bueno. Amables en recepción. Creo que precio elevado de 3,000 por una noche. Pero la demanda mandó ese fin de semana de la feria del queso y vino. A 4 cuadras del centro .
Stayed 1 night in Jun 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen
Stayed 1 night in May 2025

10/10 Excellent

andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena en general.
Stayed 1 night in Apr 2025